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Fields BMW South Orlando

Orlando, FL

4.4
514 Reviews

9750 South Orange Blossom Trail

Orlando, FL

32837

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514 Reviews of Fields BMW South Orlando

April 05, 2015

Wonderfull Thanks Hector and ++++++for a great Service And Work with us until you made IT happen See you un 6 months Thanks a BMW family again More

by Venecolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Rosario
Apr 08, 2015 -

Fields BMW South Orlando responded

Thank you for the positive review. Hector has been here for quite some time and is very passionate about cars. I'm glad you're happy with your BMW purchase! Congratulations and thank you for your continued business. Warm Regards, Frank Fernandez, General Manager.

March 31, 2015

Excellent service Mike Carley and the Technician was customer friendly and provided excellent service.. I appreciate their interest in servicing my car satisfactoril More

by Eldridge 2455
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Caley and assigned Technician
Apr 08, 2015 -

Fields BMW South Orlando responded

Amazing! We are proud to have you as a member of the Fields family of dealerships. If there is anything else we may do to heighten your ownership experience further, please give me a call at 407-956-6300, or, drop by my office the next time you stop in. Sincerely, Frank Fernandez, General Manager.

March 30, 2015

Very professionals and good take care You all great, this was my second time that we purchased a car in your dealer ship and I am very please and enjoy every moment when we go there. Than More

by oswaldo64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Mercado
Apr 08, 2015 -

Fields BMW South Orlando responded

You're welcome and thank you for your continued business! It's our pleasure to have made your experience enjoyable, but most importantly, to find the perfect car to meet your needs. Best Regards, Frank Fernandez, General Manager.

March 30, 2015

purchasing toyota corolla The staff was friendly and knowledgeable. I enjoyed my experience tremendously. I would recommend this dealership to friends or family. I am glad I pu More

by madsmom1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
Apr 08, 2015 -

Fields BMW South Orlando responded

That's the experience we strive for each and every day! Thank you for your kind remarks and your continued business. We appreciate you. Sincerely, Frank Fernandez, General Manager.

March 29, 2015

Excellent Good experience as always, no presion, no rushing and a service that would definitely recommend to everybody buying a car!!! Sales guy was really fri More

by Jank Pierre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Mercado
Apr 08, 2015 -

Fields BMW South Orlando responded

That's fantastic and that's the kind of experience we strive for every day. I will make sure to pass along the kudos to our team. I'm happy to hear that you're enjoying the car washes! Thank you for your pleasant remarks and for your continued business. Warmest Regards, Frank Fernandez, General Manager.

March 28, 2015

Lack of response by GM I wrote a review on here regarding my negative experience with a used car. Mr Frank Fernandez responded to it and left his phone number. I called hopi More

by Pcavalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Fernandez GM
Jun 22, 2016 -

Fields BMW South Orlando responded

Thank you for your feedback in the past. In the time since your review, Fields BMW South Orlando has changed Management, staff and policies to reflect that we are dedicated to providing only the highest level of customer service. I invite you to visit us again and experience the new Fields difference. You may also contact me, Mike Torre, General Manager over at BMW Winter Park at (407) 628-2100, or via email at mtorre@fieldsauto.com if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. Sincerely, Mike Torre.

March 28, 2015

Jay S. Fitzgerald sales/service superb!! I cannot say enough about Jay Fitzgerald, he was perfect in all aspect from beginning to end of my purchase of a Hyundai. I did not even buy a BMW and More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay S. Fitzgerald
Apr 08, 2015 -

Fields BMW South Orlando responded

Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields' family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to our team. If there is anything else we may do to better serve you, please let me know. Sincerely, Frank Fernandez, General Manager.

March 24, 2015

Mike in Service great It was interesting to have the appt set up automatically. All seemed fine at arrival. Mike was phenomenal. With the pre-set appointment, I would ha More

by Loutt001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike C
Apr 08, 2015 -

Fields BMW South Orlando responded

Thank you and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did just that for you. Sincerely, Frank Fernandez, General Manager.

March 23, 2015

1.5 Hours Wasted Waiting for a Salesman I went to Fields South Orlando because I was interested in a 2014 M4 they had in stock. It was Sunday March 22, 2015 at 4:00 when I arrived. When I More

by tampajonezy
Customer Service
Recommend Dealer
No
Employees Worked With
Unsure of name, but he was Spanish speaking Latino gentlemen
Mar 24, 2015 -

Fields BMW South Orlando responded

Thank you for taking the time to leave feedback about your experience at our store and more importantly, bringing this to my attention. I apologize for your experience - this is not an experience we're used to hearing and certainly one we do not want to repeat. Customer service our number 1 priority and I would appreciate the opportunity to speak with you in order to address the situation more accurately, and hopefully restore your faith in our dealership. Please contact me at your earliest convenience at either (407) 956-6300 or via email at frank.fernandez@fieldsauto.com. Thank you and I look forward to hearing from you. Sincerely, Frank Fernandez, General Manager.

March 17, 2015

Excellent experience! Maria Vanegas has made buying a car a great experience! This is the second car we buy from her and she is knowledgeable, friendly, and treat us like More

by Magnum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Vanegas
Mar 24, 2015 -

Fields BMW South Orlando responded

Thank you, I'm delighted we were able to make your experience great! Congratulations on your second car with us and thank you for your continued business. If there is anything else we may do to further enhance the quality of your ownership, please let me know. Sincerely, Frank Fernandez, General Manager.

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