Fields BMW South Orlando

Excellent as usual Mike Carley and Darrell took great care of me as usual. Mike arranged for me to have a loaner car and That really saved the day for me. I have and wil Mike Carley and Darrell took great care of me as usual. Mike arranged for me to have a loaner car and That really saved the day for me. I have and will continue to recommend Fields BMW south More

Great service from Nancy! Nancy was able to have the team evaluate the issue and also provided a loaner car while the service was performed. Nancy updated me without having to Nancy was able to have the team evaluate the issue and also provided a loaner car while the service was performed. Nancy updated me without having to follow up More

Great experience I think the experience you receive from the dealership when taking your car for service is also as important as the experience you get from driving a I think the experience you receive from the dealership when taking your car for service is also as important as the experience you get from driving a BMW. Nancy has been my service advisor for almost 4 years and she is simply phenomenal. It’s very clear and noticeable that she takes a lot of pride in what she does. Management should be very proud of her, especially her commitment to the most personalized, caring and individualized service possible. I would also like to recognize Al Smith. Great guy and terrific attitude! Ramon Lima More

Excellent Service Advisor Hello my name is Daniel Escobar, I purchase my vehicle a 328d in July 2014, I encounter several problems with my car at first, but thanks to the excep Hello my name is Daniel Escobar, I purchase my vehicle a 328d in July 2014, I encounter several problems with my car at first, but thanks to the exceptional and excellent service provide by Nancy Hernandez and her Manager, my situations has been taking care with great efficiency. And for that I'm very thankful, and I will recommend future customers to purchase from this dealer. More

first time I had a good experience I was in and out quickly which was a Christmas miracle because since I owned my car I've had nothing but issues. I'd never buy another BMW ever again I was in and out quickly which was a Christmas miracle because since I owned my car I've had nothing but issues. I'd never buy another BMW ever again as there is only fields dealerships in the Orlando area. Also BMW USA is a below average company do not buy a certified used car as It means nothing. With mine it came with one odd wrong tire size and they claimed the paperwork showed 4 correct tires and I must have switched one over myself to make it look like they had made an error....seriously, like I would buy a bad tire to try and get a good one for free. My husband has a Porsche and the experience he gets on a car worth less than mine is of a different caliber. More

Awesome Service Advisor Mr. Ramos made the visit pleasant by being courteous and receptive to my concerns. He explained the time needed to complete the work and what could p Mr. Ramos made the visit pleasant by being courteous and receptive to my concerns. He explained the time needed to complete the work and what could potentially be the problem. Very knowledgeable and his customer service skills are unequalled. More

Service. Went to service. Eric ramos is the go to guy. Make sure you ask for him. Super professional staff, this is the place to buy and service your car. Than Went to service. Eric ramos is the go to guy. Make sure you ask for him. Super professional staff, this is the place to buy and service your car. Thank you guys More

Amazing Thank you BMW and thank you Mike C. in the service department you are amazing now Inknow why BMW is the best !!! Congratulations guys !!! You are the Thank you BMW and thank you Mike C. in the service department you are amazing now Inknow why BMW is the best !!! Congratulations guys !!! You are the best!! More

Vacation Had an emergency on vacation. Called and was gotten in for service immediately. Could not have asked for more. Everyone at the dealership was wonderfu Had an emergency on vacation. Called and was gotten in for service immediately. Could not have asked for more. Everyone at the dealership was wonderful! More

Always a pleasure heading to the dealer I always enjoy my trips here. They are friendly and make me feel so welcome. Never had a bad experience and been going here for a couple years. I always enjoy my trips here. They are friendly and make me feel so welcome. Never had a bad experience and been going here for a couple years. More