Fields BMW South Orlando

Robert “RJ” Jones was absolutely wonderful. Excellent customer service and extremely knowledgeable and personable. If I lived in Orlando this is definitely the place I would take my car to be Excellent customer service and extremely knowledgeable and personable. If I lived in Orlando this is definitely the place I would take my car to be serviced. You don’t fine people that care and want to ensure the customers are taken care of properly. More

This dealership is outstanding. They are quick, efficient, and personable. They provide good communication during and after the service. Josephine was my service adviser. She was They are quick, efficient, and personable. They provide good communication during and after the service. Josephine was my service adviser. She was great. More

Nice attention like always and good communication they do full check of the car highly recommended full check of the car highly recommended More

The dealership and service advisors always greet me by name although I don’t come in often. name although I don’t come in often. More

Had tire problem 150 miles away from home, they had tire in stock, car was towed, did replacement within 3 hours of notifying them. Very accommodating and very professional and really kind employees. in stock, car was towed, did replacement within 3 hours of notifying them. Very accommodating and very professional and really kind employees. More

Deyja was really amazing. Her customer service was outstanding and the video going over the work step by step by the mechanic was really appreciated. Thank you! Her customer service was outstanding and the video going over the work step by step by the mechanic was really appreciated. Thank you! More

Service is as. always very good and satisfying to go at this dealership for service always very good and satisfying to go at this dealership for service More

Deyja - Best of the Best in customer service. Excellent treatment and one of the Best in Orlando South BMW. If you want an excellent service just ask for Deyja. Excellent treatment and one of the Best in Orlando South BMW. If you want an excellent service just ask for Deyja. More

I love the video they sent. But forget washing my car next time. It had water stains all over it . Shows on a blue car. But forget washing my car next time. It had water stains all over it . Shows on a blue car. More

A few months back, I was complaining to your facility about my brakes making a squeaky noise the gentleman at the time that was taken care of me. He said it was normal for my car to squeak In September I about my brakes making a squeaky noise the gentleman at the time that was taken care of me. He said it was normal for my car to squeak In September I also went to the Winter Park area to fix the window issue and I complained about my brakes as well. I was told that the brakes were fine. then on November 3 I’m on the turnpike and my brake light turns on so now you know that I’m having a heart attack nervous because I’m on the turnpike with my brakes failing so I go that morning to the Bmw dealer on Orange Blossom Trail as a walk in Angel Mercado took great care of my concern he noticed I was nervous, he assured me that everything was going to be ok and gave me different options on how to take care of my issue with my brakes but prior to that I was told in September actually that my brakes were fine that I wouldn’t have to change them for a long time and here we are in November and my breaks were failing. I just want to say thank you to Angelo Mercado for helping me with my issue that I’ve been complaining for several months. He went above and beyond to help me More