Fields BMW South Orlando

I got an unscheduled battery replacement via help from Enid- she is great! Ihadto wait but she fixed it. Great!!!! Enid- she is great! Ihadto wait but she fixed it. Great!!!! More

Great service people very friendly would be going back for next service when it's due. for next service when it's due. More

It’s rare but this time it happened and I cannot submit a good review. Clear and constant communication of the progress is important to me. There is an issue with my steering, or front drive train that the t good review. Clear and constant communication of the progress is important to me. There is an issue with my steering, or front drive train that the technicians at Fields were not able to recognize. The shop manager who is amazing help me and determine that it was the tie rods. Im mechanically inclined and I did not think it was the tie rods and that I believe that is the steering column, but I’m no able to diagnose it alone. In that I have shown a concern for for my safety and others to the dealership. I have tested other X3M and have not found this issue. The service advisor stated that they contacted BMW for direction (?). I never heard anything and they closed my service ticket without letting me know anything. Poor. This is so easy to diagnose and the dealership should be embarrassed of conducting business this way. More

Great place, very supportive and got a great car and a fair price. I definitely use them again fair price. I definitely use them again More

I was appreciated like a welcomed customer unlike my prior experience at the other dealership which I will not go back to. prior experience at the other dealership which I will not go back to. More

Zero Stars. Dealership has lied and failed me probably a dozen times across sales, service, including many staff, managers, and GM since I bought my car new. Car Dealership has lied and failed me probably a dozen times across sales, service, including many staff, managers, and GM since I bought my car new. Car broke at less than 1000 miles. Communication and lie’s consistently. Belittlement and condescending behaviors from leadership during the sales process, services process, and all other communications. Treated my car as junk while in their care since they could not fix it over the course of 3 months. Zero desire to show empathy. Hands down my worst experience with a dealership ever, and we have bought at least a dozen new cars. Avoid this dealership at all costs, they put on a great front but Fields BMW of South Orlando is a train wreck of a dealership. More

Fast and efficient services. Professional service representative and courtesy transportation made drop off and pick up easy and convenient. Professional service representative and courtesy transportation made drop off and pick up easy and convenient. More

Great service eveytime I go to the dealership. The service department is great, making sure they keep you up to date on your vehicle while in service. The service department is great, making sure they keep you up to date on your vehicle while in service. More

I dealt with Deyja about the tire issue I had . She was courteous professional and efficient. She reached out to me as a follow up to ensure I was completely satisfied . It will be a pleasure to She was courteous professional and efficient. She reached out to me as a follow up to ensure I was completely satisfied . It will be a pleasure to return to South Orlando dealership for my future service needs and hope I am fortunate enough to have Deyja be my service advisor More

The staff are very friendly and helpful. Mike was outstanding. I will definitely will keep going to Fields BMW of Spur Orlando for my services. Mike was outstanding. I will definitely will keep going to Fields BMW of Spur Orlando for my services. More