Fields BMW Lakeland

Had a great sales experience with Lakeland BMW in buying my wife a new car. I got a fair trade in price for her car, higher than any other dealer too. "Magic" or Majed was our salesman. He was helpful,polit my wife a new car. I got a fair trade in price for her car, higher than any other dealer too. "Magic" or Majed was our salesman. He was helpful,polite and very friendly. He took the time to discuss options and actually showed the car features to my wife and 'took the time' to explain them even though it was a late night pickup. We also met Gary Gordon the GM who was very helpful in resolving the problem with getting a car from the OBT dealership. Gary was friendly and not obnoxious like some GM's at other dealers. He actually cares about the client and doesn't sit behind a desk in some secluded office .I actually paid less for this car than a Genesis with less features, this car was loaded, and only costs me $40 a month more than her old car and $120.00 a month less than the Genesis would have cost. The finance was seamless and only took 15 minutes to sign as everything was ready when I walked into Melissa's office. They are definitely a professional dealership and not "dishonest" as claimed. They have been more than up front with me on this purchase with no hidden facts and gave me a good interest rate. My wife can now enjoy the car and the fact she has a reputable dealer to go to even though its 45 miles away. We would definitely buy here again and are now looking for a car for my oldest son at this dealership. More

Great service department! They have always been honest and very professional. From the time I arrvive to drop off my car to the moment I pick the car up, the level of courtesy and communication regarding and very professional. From the time I arrvive to drop off my car to the moment I pick the car up, the level of courtesy and communication regarding my car is unmatched. The service experience and advisor I work with is what keeps me driving BMWs. More

VERY DISHONEST! I bought a CPO CAR and it was in the shop for 3 weeks after this. They said "Too bad". Shocking response to say the least. Look at other reviewers here..This place is bad news! I already for 3 weeks after this. They said "Too bad". Shocking response to say the least. Look at other reviewers here..This place is bad news! I already have an attorney. I've purchased 5 BMW in last 9 years...Don't bother contacting BMW North America..they could careless too. I documented everything including all repair work since I purchased the car. There is NO WAY this every went through a certification that was promised. I can send all documentation to whoever whould like to see this. Email me.. I will be posting this on every site on the internet so no one goes through what I am. More

Overall a horrible experience with the sales team at Fields BMW. I provided then with a deposit to procure a specific car for me. 3 days later there was no response and the sales person was off and d Fields BMW. I provided then with a deposit to procure a specific car for me. 3 days later there was no response and the sales person was off and did not tell anyone that he was supposed to get me a car. I needed to take delivery that day for the special financing. After multiple calls trying to work with the sales manager to find out what was going I decided top purchase the car from another dealer. At 4:00 in the afternoon they still were not able to confirm that they would have a car for me to purchase. I advised them not to worry about it, and the sales manager promptly hung up the phone on me. It took me another week to have my deposit refunded. One word to describe the sales team: unprofessional. More

Bought a used car from them and they are excellent to deal with - did not play around much at all. Probably the best dealership I've ever dealt with. I highly recommend them if you're purchasing a new deal with - did not play around much at all. Probably the best dealership I've ever dealt with. I highly recommend them if you're purchasing a new or used car. The slightly used car I purchased is immaculate and the price was incomparable. Ask for Josh P. More

Me and my wife wanted to buy a new car from them, we had to call the salesmen back two times to get a appointment to go and see the car. The salesman made us wait 45 minutes so we could talk to him. when he to call the salesmen back two times to get a appointment to go and see the car. The salesman made us wait 45 minutes so we could talk to him. when he was finished with his customer, this idiot drove away from the dealership leaving me and my wife with a open mouth. We simply just walked out on this dealership and purchased our new car from another dealer who was a lot more responsive then "Fields". Save yourself alot of anguish and avoid this dealership. More

They were rude and would not allow me to do my own financing. Forced me to do their contract and it was a much worse deal. If I hadn't ordered the car, I would have walked away. I will never buy fr financing. Forced me to do their contract and it was a much worse deal. If I hadn't ordered the car, I would have walked away. I will never buy from them again, and they will NOT get my service business!! More

I had a 02 330i and they installed some Dinan parts screwed them up and I had to call Dinan to get the problems rectified. Some of the rudest and most arrogant people I have ever dealt with. I later d screwed them up and I had to call Dinan to get the problems rectified. Some of the rudest and most arrogant people I have ever dealt with. I later decided to purchase an 03 M3 and went to talk to them, they act as if they are doing you a huge favor by selling you a car. Needless to say I did get my 03 M3 but not from them !!! More

Fields service department is incompetent. 90% of the time, I have to bring my car back to have the original service done correctly. Avoid this dealership if possible. <br><br>The service advisiors are v time, I have to bring my car back to have the original service done correctly. Avoid this dealership if possible. <br><br>The service advisiors are very polite though. However, they usually quit after about three months. More

Excellent dealership to do business with. I did Spartanburg delivery and my sales rep, Furman Clark, made sure everyting went off without a hitch. A no pressure selling experience that makes buyin Spartanburg delivery and my sales rep, Furman Clark, made sure everyting went off without a hitch. A no pressure selling experience that makes buying a BMW fun! Great follow-up after the sale. People are up front and honest. I'd highly recommend. More