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Fields BMW Lakeland

Lakeland, FL

4.8
589 Reviews
Call Dealership (863) 816-1234
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4285 Lakeland Park Drive

Lakeland, FL

33809

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589 Reviews of Fields BMW Lakeland

March 07, 2025

Joseph Roth helped make my recent X7 purchase seamless! He was very knowledgeable about the vehicle and answered all questions. He was also quick to respond to any correspondence during the buying proces More

by cchafens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wagner, Joe Roth
Report | Print
Mar 07, 2025 -

Fields BMW Lakeland responded

We're delighted to hear that Joseph made your X7 purchase a seamless experience at Fields BMW Lakeland! Our team is committed to providing knowledgeable and responsive service, so it's great to know we hit the mark. Enjoy every mile in your new vehicle!

March 06, 2025

Searching, finding and buying my new car was great at Lakeland FieldsBMW. My sales person was Joseph Ross and he was great. Didn’t wasted any of my time. The whole process was quick and easy. I would hig More

by Jvelez1184
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Roth
Report | Print
Mar 07, 2025 -

Fields BMW Lakeland responded

Thank you for recommending Fields BMW Lakeland! We're delighted to hear that Joseph made your car-buying experience quick and easy. Enjoy your new ride, and we hope to see you in the future!

February 28, 2025

30 minutes after leaving lot, problem with brakes, called the salesperson, wants me to pay for repair...STAY AWAY FROM THIS DEALERSHIP...FALSE CLAIMS ABOUT WHAT THEY SEL. More

by fantoniodiez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Noath
Report | Print
Feb 28, 2025 -

Fields BMW Lakeland responded

I'm sorry to hear about the brake issue you experienced. This is not how we want our customers to feel after a purchase, and I apologize for any inconvenience caused. Please reach out so we can address this matter directly with you. Thank you, Curtis Pease - General Manager - 863-816-1234 x1327

February 21, 2025

Thank you to all the staff at Fields BMW! A special thank you to Jesus Ayala, for going above and beyond the call of service! God Bless you ALL! More

by 1msjanell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Ayala Fields BMW Lakeland
Report | Print
Feb 21, 2025 -

Fields BMW Lakeland responded

We're delighted to hear that Jesus and the team at Fields BMW Lakeland provided exceptional service. Thank you for sharing your experience, and we wish you all the best!

February 08, 2025

Rick Cutts was the ultimate professional. New car prurchase was a great experience. Great dealership! More

by pcamp914
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rick Cutts
Report | Print
Feb 10, 2025 -

Fields BMW Lakeland responded

We're delighted to hear that Rick provided a professional experience during your new car purchase at Fields BMW Lakeland. Thank you for the kind words and support!

February 07, 2025

Mr. Rick Cutts is the go-to professional. You will get an awesome customer service experience! More

by The Bradford's
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Cutts
Report | Print
Feb 07, 2025 -

Fields BMW Lakeland responded

Thank you for the kind words for Rick. We appreciate your support here at Fields BMW Lakeland.

February 01, 2025

First class experience with the service department at Fields in Lakeland. Jesus was very competent and good to work with. More

by gneedham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Ayala
Report | Print
Feb 03, 2025 -

Fields BMW Lakeland responded

Gneedham, we're delighted to hear that Jesus provided you with a first-class experience at Fields BMW Lakeland. Thank you for sharing your positive feedback!

January 31, 2025

We appreciate the staff at our dearlership, especially our ‘go to person”, Albert Darby. We rely on Albert to respond to our calls and follow up with our automotive needs. Our 2 year checkup was conduc More

by Lj557
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Darby
Report | Print
Feb 03, 2025 -

Fields BMW Lakeland responded

Thank you for sharing your experience with us at Fields BMW Lakeland! We're delighted to hear that Albert and our team provided the support you needed during your 2-year checkup. We look forward to assisting with any future automotive needs!

January 23, 2025

Keith organizes my service appointments every year and is efficient and a very pleasant individual. I enjoy meeting with him and the service was done as quickly as possible to send me on my way. More

by richardlittleton
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Dicesare
Report | Print
Jan 24, 2025 -

Fields BMW Lakeland responded

Richard, we're delighted to hear that Keith consistently provides you with efficient and pleasant service at Fields BMW Lakeland. Thanks for sharing your experience!

January 21, 2025

Joe was very helpful from ordering through delivery of the new vehicle. Would definitely recommend him to anyone. More

by K. H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Roth
Report | Print
Jan 21, 2025 -

Fields BMW Lakeland responded

We're delighted to hear that Joe provided excellent service throughout your experience at Fields BMW Lakeland. Thank you for recommending him, and enjoy your new vehicle!

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