Fields BMW Lakeland
Lakeland, FL
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570 Reviews of Fields BMW Lakeland
I had a great experience with the Fields Team. They were very transparent and communacative every step of the way. Rebekah, Nick and Curtis made what could have been a very stressfull purchase ver They were very transparent and communacative every step of the way. Rebekah, Nick and Curtis made what could have been a very stressfull purchase very smooth. Thanks to all! More
Unprofessional. They don’t respond to my call. They did not fix everything that my car needed. Also, low tire pressure on my vehicle after 2 days of being in the sho They don’t respond to my call. They did not fix everything that my car needed. Also, low tire pressure on my vehicle after 2 days of being in the shop. More
Phenomenal experience purchasing my new BMW at Fields with Salesman James Whitten. His customer service and care are exceptional; and he's very transparent, diligent and honest. James made the process with Salesman James Whitten. His customer service and care are exceptional; and he's very transparent, diligent and honest. James made the process smooth and very easy. With the exchange of one initial phone call and a few text messages, he was able to secure for me an "in-transit" 2025 model of the exact car I wanted. It arrived on the lot, and two days later I walked in, signed the papers and zipped off in my new M440i! I'm elated to have chosen to do business with Fields in purchasing my 3rd BMW. Special thanks to James Whitten, and the support team for an outstanding car-buying experience! More
I’ve had nothing but positive experiences at Fields BMW. I’ve been a loyal customer since 2015. I keep going back because of the superb service I consistently receive. In the time I’ve been using Fields I’ve been a loyal customer since 2015. I keep going back because of the superb service I consistently receive. In the time I’ve been using Fields BMW, I’ve had two service partners (Selena Casals and now Nathan Briceland). Both are exceptional. What a pleasure to deal with these professionals. Most recently, I purchased a new vehicle and worked with Rick Cutts. Absolutely honest, polite, and caring. Rick went above and beyond in finding the car I wanted and having it shipped to the dealership. The whole process was very smooth. A special shout out to the BMW Genius, Christian Cosentino, who thoroughly explained all the new features in my car. I appreciate his time and professionalism. I will continue to use Fields BMW to service my car and for future BMW car purchases. More
Only awarding one star because it’s required to leave a review. My overall experience was not what I expected from a BMW dealership. If you’re promised anything from the Sales Manager make sure you get it review. My overall experience was not what I expected from a BMW dealership. If you’re promised anything from the Sales Manager make sure you get it in writing or he’ll renege/modify on what the two of you agreed on. I was looking towards trading the used BMW I purchased for a newer model next year, and I will. However it will not be at Fields BMW Lakeland. Ironically my brother purchased a Mercedes Benz from across the street the week before, he had a totally different experience. Maybe I should have bought a vehicle from the other side of the street. More
Professionalism, honesty and family it is what you feel at Fields BMW. There is no pressure and if there is a way for a better deal they will find it. at Fields BMW. There is no pressure and if there is a way for a better deal they will find it. More
If there is one dearship I keep coming back to it's this one. If you are looking for New or Used please don't hesitate to go here. I am totally satisfied with my salesman Joe Roth, a true gentleman. Plus th one. If you are looking for New or Used please don't hesitate to go here. I am totally satisfied with my salesman Joe Roth, a true gentleman. Plus the Manager is a Man of his word, Curtis it's been a pleasure working with you guys. More
The team at Fields is remarkable. I have been a loyal customer since 2007 and it is truly because of the incredible service. Albert has been my service partner for over 10 years. He i I have been a loyal customer since 2007 and it is truly because of the incredible service. Albert has been my service partner for over 10 years. He is awesome. More