Fields BMW Lakeland

The service was not efficient, car messed up 3 days later. “Drive train malfunction” sensor popped up and car has not been drivable due to it needing spark plugs and coil pack. Not sure how that was mi later. “Drive train malfunction” sensor popped up and car has not been drivable due to it needing spark plugs and coil pack. Not sure how that was missed when they were doing the diagnostic. More

Great service and courteous employees A very good experience . I would recommend this dealership to anyone who wants great service experience . I would recommend this dealership to anyone who wants great service More

Great business, sales, and service. 15 word minimum 15 word minimum 15 word minimum 15 15 word minimum 15 word minimum 15 word minimum 15 More

We had a great experience with Fields BMW. This was mostly due to our sales consultant, Joe Roth. Joe was very professional, pleasant & very knowledgeable about his product. This was mostly due to our sales consultant, Joe Roth. Joe was very professional, pleasant & very knowledgeable about his product. More

This dealership is out this world. The do outstanding service, and I love the way they take a picture of the Service they are performing. The do outstanding service, and I love the way they take a picture of the Service they are performing. More

Always great service from these good folks. Zach, our service manager always goes out of his way to make sure we and our vehicle are well taken care of. Zach, our service manager always goes out of his way to make sure we and our vehicle are well taken care of. More

I had a great experience with the Fields Team. They were very transparent and communacative every step of the way. Rebekah, Nick and Curtis made what could have been a very stressfull purchase ver They were very transparent and communacative every step of the way. Rebekah, Nick and Curtis made what could have been a very stressfull purchase very smooth. Thanks to all! More

Unprofessional. They don’t respond to my call. They did not fix everything that my car needed. Also, low tire pressure on my vehicle after 2 days of being in the sho They don’t respond to my call. They did not fix everything that my car needed. Also, low tire pressure on my vehicle after 2 days of being in the shop. More

Phenomenal experience purchasing my new BMW at Fields with Salesman James Whitten. His customer service and care are exceptional; and he's very transparent, diligent and honest. James made the process with Salesman James Whitten. His customer service and care are exceptional; and he's very transparent, diligent and honest. James made the process smooth and very easy. With the exchange of one initial phone call and a few text messages, he was able to secure for me an "in-transit" 2025 model of the exact car I wanted. It arrived on the lot, and two days later I walked in, signed the papers and zipped off in my new M440i! I'm elated to have chosen to do business with Fields in purchasing my 3rd BMW. Special thanks to James Whitten, and the support team for an outstanding car-buying experience! More

I’ve had nothing but positive experiences at Fields BMW. I’ve been a loyal customer since 2015. I keep going back because of the superb service I consistently receive. In the time I’ve been using Fields I’ve been a loyal customer since 2015. I keep going back because of the superb service I consistently receive. In the time I’ve been using Fields BMW, I’ve had two service partners (Selena Casals and now Nathan Briceland). Both are exceptional. What a pleasure to deal with these professionals. Most recently, I purchased a new vehicle and worked with Rick Cutts. Absolutely honest, polite, and caring. Rick went above and beyond in finding the car I wanted and having it shipped to the dealership. The whole process was very smooth. A special shout out to the BMW Genius, Christian Cosentino, who thoroughly explained all the new features in my car. I appreciate his time and professionalism. I will continue to use Fields BMW to service my car and for future BMW car purchases. More