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Fields BMW Lakeland

Lakeland, FL

4.8
570 Reviews

4285 Lakeland Park Drive

Lakeland, FL

33809

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570 Reviews of Fields BMW Lakeland

May 10, 2024

Our salesman, Joe Roth, was very knowledgeable on the cars I was interested in. Very helpful and considerate of my time. Possibly my best car buying experience. More

by jm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Roth
May 13, 2024 -

Fields BMW Lakeland responded

We're delighted to know that Joe provided you with a top-notch car buying experience at Fields BMW Lakeland. We strive for this level of service and appreciate your feedback!

May 04, 2024

I purchased a Certified 2021 BMW 228i Gran Coupe from Fields BMW in Lakeland. The purchase had some initial challenges, but the Sales/General Management Team (David Hicks and Mic Romero) went above and b More

by kimberlywaidler
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hicks, Mic Romero, Keith Dicesare
May 06, 2024 -

Fields BMW Lakeland responded

Kimberly, I'm sorry to read about the issues you've experienced with your vehicle's paintwork. We always aim for transparency and it seems we fell short in this instance. Your trust is important to us and we'd like a chance to rectify this situation if possible. Please reach out so that we can discuss potential solutions together - Thank you, David Hicks - Pre-Owned Sales Manager - (863) 816-1234

May 06, 2024 -

kimberlywaidler responded

Thank you so much, Mr. Hicks! I have just called and left you a voicemail and I sincerely appreciate you reaching out to me to rectify the situation. I look forward to speaking with you, Dr. Waidler.

April 30, 2024

We recently purchased a vehicle from this dealership and we had a great experience. We settled on the price over the phone and did much of the paperwork before arriving. We were offered a fair amount for ou More

by Titus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paola, Matt Hyndman
Apr 30, 2024 -

Fields BMW Lakeland responded

We're so glad to know you had a great experience with us at Fields BMW Lakeland! It's fantastic that Matthew and Paola were able to assist in making your purchase process smooth, efficient, and enjoyable. We appreciate the recommendation - thank you for choosing us!

April 29, 2024

This is my 2nd vehicle purchased here. The process was efficient and easy, an excellent price on the CPO x1 and fair price on my 2018 340i More

by heeneyj86
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebekah Propst
Apr 30, 2024 -

Fields BMW Lakeland responded

We're delighted to know that you had an efficient and easy purchasing experience at Fields BMW Lakeland! We strive for fair pricing and excellent service. Thanks for choosing us again, enjoy your new ride!

April 25, 2024

I worked with Steve Holmes and purchased a 2024 BMW 760I. This is the third car that I have purchased from this dealership. I drive almost 90 miles to purchase from this dealership, and the 4 closest BMW dea More

by edwardsm6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Holmes
Apr 26, 2024 -

Fields BMW Lakeland responded

We're so glad to know that you had a positive experience with Steve and our team at Fields BMW Lakeland. We strive for fair negotiations, excellent service, and an enjoyable car-buying process. Thank you for your loyalty and kind words! Safe travels in your new 2024 BMW 760I.

April 18, 2024

Excellent service. Albert Darby does a great job as my service representative each time I call upon him More

by Pmunson1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Darby
Apr 19, 2024 -

Fields BMW Lakeland responded

We're delighted to know that Albert Darby consistently provides excellent service for you at Fields BMW Lakeland. Thanks for the shout-out!

April 16, 2024

Matt assisted me with the showing and details on the X3, excellent experience I recommend Fields BMW. More

by acentonzio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Hargroves, Matthew Whitman
Apr 16, 2024 -

acentonzio responded

Thanks Fields BMW

Apr 16, 2024 -

Fields BMW Lakeland responded

We are glad to hear that Matt provided excellent service and information about the X3. The Fields BMW Lakeland team appreciates your recommendation!

March 29, 2024

The Fields BMW Service Dept. offered me excellent service from beginning to end. My Service Rep. Jesus, was very friendly and professional. The assessment of work to be done was More

by bbharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Ayala
Apr 01, 2024 -

Fields BMW Lakeland responded

It's great to know that you had such a positive experience with our service department at Fields BMW Lakeland. We're glad Jesus and Robert were able to assist efficiently! Thanks for your continued support.

March 28, 2024

Very happy with the offer for my trade in and price of the vehicle, same numbers they gave me online, same numbers when signing paperwork, no tricks, Margarita the sales representative was the best car sa More

by Bontommy007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Hargroves
Mar 29, 2024 -

Fields BMW Lakeland responded

We're delighted to know you had a great experience with Margarita and our team at Fields BMW Lakeland. We strive for transparency in all we do, so it's wonderful to see that reflected in your visit. Enjoy the BMW 430i!

March 19, 2024

I recently purchased a used BMW X5 Fields BMW in Lakeland. I was searching online with not many options. So I remember a friend of mine has a son that works at Fields Lakeland( Joe Roth) got Joe's More

by Jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Hargroves, Joe Roth
Mar 19, 2024 -

Fields BMW Lakeland responded

Jeff, it's great to know that Joe went above and beyond to find the perfect BMW X5 for you at Fields BMW Lakeland. We're glad you love your new SUV! Thanks for sharing your experience with us, we wish you many safe travels ahead! Take care!

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