Fields BMW Lakeland

I recently purchased a used Audi S4 from Fields BMW in Lakeland. I worked with Matt Hyndman. The purchase was complicated by the fact that I needed to travel from Virginia to Florida to check out th Lakeland. I worked with Matt Hyndman. The purchase was complicated by the fact that I needed to travel from Virginia to Florida to check out the car. Matt was great from the beginning. He stayed in communication with me during the process and worked with me to make sure I was not wasting my time and money going down. When I arrived at the dealership, I found that the car to be exactly as Matt described. Matt was also accommodating in letting me take the car to the local Audi dealership for a pre-purchase inspection and letting me drive it over thirty miles to the nearest branch of the bank I was using for payment. Once I decided to purchase the car, Matt was kind enough to spend time conversing with me while the paperwork was being completed. He also made sure that the car was detailed and filled with gas before I drove it off the lot. He even offered without a request by me to contact the previous owner to try to get the second key FOB. Matt went above and beyond in his service knowing that I would likely not be able to provide any more business to the dealership in light of my Virginia residence. Many thanks, Matt and Fields! Kevin More

Rick was such a great guy to work with. So far the car seems great! It’s a used Lexus, which is what we were looking for. He treated us like we were buying a new BMW! Highly recommend th So far the car seems great! It’s a used Lexus, which is what we were looking for. He treated us like we were buying a new BMW! Highly recommend this place and that salesman!! Jim and Joyce Russell More

First-time customer, Late Friday Emergency tire service - The Fields BMW Lakeland Team went all-out to keep me on the road!! Well Done!! The Fields BMW Lakeland Team went all-out to keep me on the road!! Well Done!! More

My experience was amazing the customer service is second to none and my Zsales person Rick Cutts is number 1 to none and my Zsales person Rick Cutts is number 1 More

Matthew was amazing to work with. He gave a courtesy follow-up after our first visit, but we never felt like we were being pressured. When I contacted him a couple weeks later, he pr He gave a courtesy follow-up after our first visit, but we never felt like we were being pressured. When I contacted him a couple weeks later, he promptly provided the information I was asking for. He and Curtis made the process of buying our car quick and easy. More

I bought a 2024 230i a couple weeks ago ,the staff was friendly and professional. Fields FHAs always treated me well friendly and professional. Fields FHAs always treated me well More

Great group, always take great care of me. Best BMW DEALER to do business with! Best BMW DEALER to do business with! More

I come to change my review, BMW is the best dealership. That why I stay with the family of BMW. Thanks for solving the problem That why I stay with the family of BMW. Thanks for solving the problem More

The team here is very helpful and professional. We are willing to drive a distance because of the service we receive. We are willing to drive a distance because of the service we receive. More

Fields was very helpful and able to repair my issue immediately. I came in late Friday afternoon and they were able to make the repair within an hour. Fast and friendly service. immediately. I came in late Friday afternoon and they were able to make the repair within an hour. Fast and friendly service. More