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Fields BMW Lakeland
Lakeland, FL
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585 Reviews of Fields BMW Lakeland
My service was excellent at bmw they placed my in a loaner and handle my vehicle with care. I was informed throughout the entire process and just happy with my service rep! loaner and handle my vehicle with care. I was informed throughout the entire process and just happy with my service rep! More
We have been a customer. of Lakeland BMW for years. Obviously, we love each of our BMW purchases, and appreciate the treatment we receive from the staff and professionals who of Lakeland BMW for years. Obviously, we love each of our BMW purchases, and appreciate the treatment we receive from the staff and professionals who take care of us and our vehicle. Our special thanks to our writer, Albert Darby for the prompt ordering of the small part we needed to make our BMW 760 whole again. More
Just made our second BMW vehicle purchase, first from Fields BMW Lakeland. We had the pleasure of meeting Joe Roth in sales. Joe is true car enthusiast, and down to earth. One of the best and fastest car Fields BMW Lakeland. We had the pleasure of meeting Joe Roth in sales. Joe is true car enthusiast, and down to earth. One of the best and fastest car buying experience's I ever had! Everyone we came in contact with was friendly and welcoming. We will definitely be back for future purchases and service. More
I’ve bought multiple cars from fields bmw Lakeland and they have always given me a fantastic experience. I enjoy the process and how easy they make it. they have always given me a fantastic experience. I enjoy the process and how easy they make it. More
Our salesman, Joe Roth, was very knowledgeable on the cars I was interested in. Very helpful and considerate of my time. Possibly my best car buying experience. cars I was interested in. Very helpful and considerate of my time. Possibly my best car buying experience. More
I purchased a Certified 2021 BMW 228i Gran Coupe from Fields BMW in Lakeland. The purchase had some initial challenges, but the Sales/General Management Team (David Hicks and Mic Romero) went above and b Fields BMW in Lakeland. The purchase had some initial challenges, but the Sales/General Management Team (David Hicks and Mic Romero) went above and beyond to partner with me through resolution. Very impressed and pleased with this dealership. Highly recommend A++++ More
We recently purchased a vehicle from this dealership and we had a great experience. We settled on the price over the phone and did much of the paperwork before arriving. We were offered a fair amount for ou we had a great experience. We settled on the price over the phone and did much of the paperwork before arriving. We were offered a fair amount for our trade in and we also were happy with our purchase. I appreciated the fact that there were no surprises in the process. Matthew Hyndman was our salesman and he was a great combination of helpful and competent yet not pushy. Paola did our paperwork and she was also very efficient. They all made the process seem fun. I would definitely recommend them! More
This is my 2nd vehicle purchased here. The process was efficient and easy, an excellent price on the CPO x1 and fair price on my 2018 340i The process was efficient and easy, an excellent price on the CPO x1 and fair price on my 2018 340i More
I worked with Steve Holmes and purchased a 2024 BMW 760I. This is the third car that I have purchased from this dealership. I drive almost 90 miles to purchase from this dealership, and the 4 closest BMW dea This is the third car that I have purchased from this dealership. I drive almost 90 miles to purchase from this dealership, and the 4 closest BMW dealerships are all part of a large auto group that has become so greedy and makes the experience terrible. Fields BMW Lakeland still makes the new car buying experience an enjoyable experience. Negotiations are fair for both parties; they do not add market adjustments to their cars or add a bunch of worthless add-ons that they sell for thousands of dollars. The finance team is fantastic and is always very kind. They show you the options you have for warranties, etc; however, they ensure that they do not upset the customer if you do not want to purchase. If you live in the West Florida area, become a loyal customer of the Fields Auto Group by driving the 90-120 miles, and you will save thousands and receive better service. BMW should be thankful that there are still dealers like Fields who represent the brand well and provide excellent customer service. More