Fields BMW Lakeland

Great Experience Once Again! We enjoyed working with Majed "Magic" Nasrallah for the third time! He is friendly, knowledgable and a pleasure to work with. Even after our paperwo We enjoyed working with Majed "Magic" Nasrallah for the third time! He is friendly, knowledgable and a pleasure to work with. Even after our paperwork was complete, he was available to answer questions for me. Additionally, the BMW "Genius", Michael Wagner, has been very helpful in teaching me the details about my new car. It was a great experience at Fields because of them. More

Outstanding Buying Experience!! This has been the most easiest and stress-free buying experience we have ever encountered! From Melissa Mumbaur in Sales to Melissa Hargraves in Fin This has been the most easiest and stress-free buying experience we have ever encountered! From Melissa Mumbaur in Sales to Melissa Hargraves in Finance. Thank you!! More

Ver Francisco provided the highest in customer service! Ver was awesome in the buying of my second BMW. He answered all my questions in a super timely fashion, giving me insightful advice. His expertise mak Ver was awesome in the buying of my second BMW. He answered all my questions in a super timely fashion, giving me insightful advice. His expertise makes him very knowledgeable in all aspects of the process, from quality of car to financial aspects of the transaction. I am recommending him to all my friends that are looking to buy a New or used BMW. More

service The service is excellent and with pick up of my vehicle and leaving me a loaner to drive there is no inconvenience to me at all. The service is excellent and with pick up of my vehicle and leaving me a loaner to drive there is no inconvenience to me at all. More

Awesome experience Very responsive and cooperative. Customer satisfaction was clearly a priority. Melissa was very pleasant and answered all my questions. She was a plea Very responsive and cooperative. Customer satisfaction was clearly a priority. Melissa was very pleasant and answered all my questions. She was a pleasure to work with. More

Excellent Great people, and always willing to provide the best service possible! Mike always makes sure he looks out for me and provides me with great service t Great people, and always willing to provide the best service possible! Mike always makes sure he looks out for me and provides me with great service that makes me choice fields service over any other place More

A stroke of Luck! We happened to be staying at a hotel and realized we next door to Field BMW. Oddly we noticed our AC not working properly while driving down to Lakel We happened to be staying at a hotel and realized we next door to Field BMW. Oddly we noticed our AC not working properly while driving down to Lakeland, Fl for business. They not only took care of that issue yet a few others they discovered while getting to the AC. Both of which wee "time bombs" waiting to go... Thank you Michael and the acting manager of the service dept.! More

Albert Darby is the Man Albert Darby has consistently provided exceptional guest services to me whenever I need car service. In this last visit, he said it would take a littl Albert Darby has consistently provided exceptional guest services to me whenever I need car service. In this last visit, he said it would take a little more than 2 hours to complete & offered a loaner car. I declined, but still couldn't stay too long. He had it completed in about an hour, which allowed me to get on with my day! Job well done b More

Z3 Engine number two Broke down in Orlando. Knew it was going to be a big thing....just not how big. Mike was up front and gave me the real scoop. Did most of our contact Broke down in Orlando. Knew it was going to be a big thing....just not how big. Mike was up front and gave me the real scoop. Did most of our contact over the phone. Never pressured.....allowed me to take my time to reason it all out. Pulled the trigger as they say and was left up to Mike to inform me of progress. Got the first welcome call that the engine was in a week early. They came the money call.....it's done and ready for you. Said they cleaned her up and looks good. Picked up on Saturday and drove off feeling good about doing what I did. Have had the Z for 17 years.....want to have it for many many more. More

AWESOME SERVICE Tina, Mike and Albert are all great to work with. This visit was for regular maintenance, but over the years, things have gotten better and better. Tina, Mike and Albert are all great to work with. This visit was for regular maintenance, but over the years, things have gotten better and better. I love FIELDS and recommend them to any and everyone I know. I will definitely purchase my next new car from them again! More