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Fields BMW Lakeland

Lakeland, FL

4.8
595 Reviews

4285 Lakeland Park Drive

Lakeland, FL

33809

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595 Reviews of Fields BMW Lakeland

May 30, 2015

Very good This is our fourth X5 that we've bought from fields BMW. They always give us a great deal and the customer service is awesome. More

by X5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Furman Clark
Jun 22, 2015 -

Fields BMW Lakeland responded

Thank you for your continued business and congratulations on BMW X5 number four from our group! It's our pleasure to continually provide you with exemplary customer service. If there is any way we may elevate your ownership experience further, please let me know. Sincerely, Gary Gordon, General Manager.

May 29, 2015

Took vehicle in for Service This is the best dealership to work with. Whether it's the Sales staff or Service, everyone is highly knowledgable, professional, and curteous. I woul More

by Ecadiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert, Tina, Chris, Jim, Terri. All of the advisors are great!
Jun 22, 2015 -

Fields BMW Lakeland responded

That's what we like to hear and definitely the type of service we strive for on every visit! If there is anything we may do to further improve your ownership, please let me know. Thanks for being part of the Fields family! Sincerely, Gary Gordon, General Manager.

May 27, 2015

The Best Experience I purchased a pre owned vehicle and my salesman, PJ Nunez make the experience perfect from the first phone call regarding the car to driving off in my More

by Susie59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Nunez
Jun 22, 2015 -

Fields BMW Lakeland responded

Congratulations on your new vehicle! I will make sure to pass along your positive feedback to PJ and share this with our team. If there is anything we may do to better serve your automotive needs, please let me know. Sincerely, Gary Gordon, General Manager.

May 27, 2015

exelent service recently we purchase 2015 BMW i8, it took long before the car went into production, but definitely worth the wait. Frank Barretto kept us updated at a More

by S.M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Barretto, Melissa Hargroves
Jun 22, 2015 -

Fields BMW Lakeland responded

Congratulations on your new BMW i8 and on driving the future! I'm happy we were able to exceed your expectations. Thank you for your business and for choosing Fields BMW. If there is any way we may further enhance the quality of your BMW ownership, please let me know. Best Regards, Gary Gordon, General Manager.

May 25, 2015

concise, helpful & friendly Sales rep and fi manager were great and helpful. They took the time to review the options, the features of the car, and explained the terms of the dea More

by KatelynBMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Barretta Josh FI Mgr
Jun 22, 2015 -

Fields BMW Lakeland responded

That's great to hear and what we strive for on every visit - "concise, helpful and friendly" service. If there is anything else we may do to further improve your ownership, please let me know. Congratulations on your new BMW and thank you for choosing Fields BMW! Best Regards, Gary Gordon, General Manager.

May 23, 2015

5th BMW from Fields We recently bought a new BMW Li from Fields in Lakeland. Furman Clark found us the perfect car in just a short time after exploring our goals with us. More

by Nana3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Firman Clark, Tina Tynet, John Elmendorff , Lynette (finance), Christian Paul, Rita Mabe
Jun 22, 2015 -

Fields BMW Lakeland responded

Wow, that's amazing and congratulations on BMW number 5 from us! We certainly appreciate your continued business, it's our pleasure to continually provide you with exemplary service. If there is anything else we may do to better serve you, please let me know. Thanks for being part of the Fields family! Kind Regards, Gary Gordon, General Manager.

May 10, 2015

excellent service THE DAY THAT I CAME TO THE DEALERSHIP I WAS ONLY LOOKING - WITH NI INTENTIONS TO BUY. MS MELISSA MUMBAUER GREETED ME AND ANSWERED ALL MY QUESTIONS. H More

by LINDA H 626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MELLISA MUMBAUER
Jun 22, 2015 -

Fields BMW Lakeland responded

That's great to hear and congratulations on your new vehicle! If there is anything else we may do to further enhance your ownership experience, please let me know - we are delighted to help. Thank you for choosing Fields BMW. Kind Regards, Gary Gordon, General Manager.

April 21, 2015

Repair on Wheel Service department made a quick diagnosis of my car problem and repaired in a timely manner. Mark the tech explained the problem very clearly when he More

by Car girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Barreto and Mark in service
Apr 30, 2015 -

Fields BMW Lakeland responded

Thank you! I'm delighted we were able to get your issue resolved. Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields' family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to Mark and our team. If there is anything we may do to further improve on your experience with us, please let me know, as I'm delighted to help. Warm Regards, Gary Gordon, General Manager.

April 19, 2015

Great customer service Sales representative was very helpful and straight forward, closing the deal was quick and easy. Time spent at the dealership was by far the shortest More

by Carl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Furman Clark
Apr 20, 2015 -

Fields BMW Lakeland responded

Thank you, Carl, we're pleased that you enjoyed your experience! If there is anything else we can do to elevate your experience with us, please don't hesitate to ask. Sincerely, Gary Gordon, General Manager.

April 17, 2015

magical I had oil and filter change for my bmw z3 . Something magical happened after the service engine sounds great everything works perfectly. Free car w More

by Erik13
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
Apr 20, 2015 -

Fields BMW Lakeland responded

Thank you! We appreciate your kind words and your business! We are also delighted that you're enjoying all of our complimentary amenities. It's our pleasure! Sincerely, Gary Gordon, General Manager.

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