Fields BMW Lakeland

My BMW Service Experience Albert Darby comes through again! He has consistently provided excellent customer service for all our repairs. All work was done when promised and he Albert Darby comes through again! He has consistently provided excellent customer service for all our repairs. All work was done when promised and he makes us feel as though we're his only customers. More

got me back on the road quick Low tire pressure indicator lit up on my way to work. Brought my car in without an appointment. Albert got me all fixed and back on the road very qu Low tire pressure indicator lit up on my way to work. Brought my car in without an appointment. Albert got me all fixed and back on the road very quickly. The service, as always, was excellent. More

Service I would have to thank Albert, as he always helps me and makes things happen for my car to get picked up from tampa and returned in a timely manner. He I would have to thank Albert, as he always helps me and makes things happen for my car to get picked up from tampa and returned in a timely manner. He really is the best go to guy in service.Thanks. More

The Best Service Center I continue to buy BMW's because I know the Lakeland Fields BMW Service Center will take care of me. They are respectful of your time, and keep you up I continue to buy BMW's because I know the Lakeland Fields BMW Service Center will take care of me. They are respectful of your time, and keep you updated on the progress and costs so that you won't be surprised. They have never let me down and I have never felt like they are trying to add services that aren't needed. They're the best. More

Wonderful Experience Your staff goes above and beyond being helpful. They spent time with me and answered my questions. No one was in a hurry to do something else or go Your staff goes above and beyond being helpful. They spent time with me and answered my questions. No one was in a hurry to do something else or go to another customer. More

New Experience There were several client advisors and managers working on my deal throughout the entire day. I felt that they all did an exceptional job and gave me There were several client advisors and managers working on my deal throughout the entire day. I felt that they all did an exceptional job and gave me a great deal. I am 100% satisfied with my experience and the vehicle. I do wish however that the I remote app and all features including BMW connected Drive and intelligent drive would be explained before I took the vehicle. Although I will have an appointment within the next week or two with the BMW genius to show me all of the features. Getting the charging station could be more simplified as Bosch seems to just be the middleman, causing my installation quote to be inflated so they get a cut of the money. BMW should oversee this, not a third party that just calls a local company to install it. More

Great Experience Once Again! We enjoyed working with Majed "Magic" Nasrallah for the third time! He is friendly, knowledgable and a pleasure to work with. Even after our paperwo We enjoyed working with Majed "Magic" Nasrallah for the third time! He is friendly, knowledgable and a pleasure to work with. Even after our paperwork was complete, he was available to answer questions for me. Additionally, the BMW "Genius", Michael Wagner, has been very helpful in teaching me the details about my new car. It was a great experience at Fields because of them. More

Outstanding Buying Experience!! This has been the most easiest and stress-free buying experience we have ever encountered! From Melissa Mumbaur in Sales to Melissa Hargraves in Fin This has been the most easiest and stress-free buying experience we have ever encountered! From Melissa Mumbaur in Sales to Melissa Hargraves in Finance. Thank you!! More

Ver Francisco provided the highest in customer service! Ver was awesome in the buying of my second BMW. He answered all my questions in a super timely fashion, giving me insightful advice. His expertise mak Ver was awesome in the buying of my second BMW. He answered all my questions in a super timely fashion, giving me insightful advice. His expertise makes him very knowledgeable in all aspects of the process, from quality of car to financial aspects of the transaction. I am recommending him to all my friends that are looking to buy a New or used BMW. More

service The service is excellent and with pick up of my vehicle and leaving me a loaner to drive there is no inconvenience to me at all. The service is excellent and with pick up of my vehicle and leaving me a loaner to drive there is no inconvenience to me at all. More