Fields BMW Lakeland

Great experience Felt very good about my entire experience at Fields in Lakeland. From walking in the beautiful showroom to the helpful staff. First class all the way Felt very good about my entire experience at Fields in Lakeland. From walking in the beautiful showroom to the helpful staff. First class all the way around. More

Great Experience My husband and I were looking for a new car to replace a five year old car. We had liked the amenities of the previous vehicle but it had gotten "bor My husband and I were looking for a new car to replace a five year old car. We had liked the amenities of the previous vehicle but it had gotten "boring" and we decided we wanted something more "fun" to drive. We did a great deal of research and visited several dealerships to drive various cars. Our salesperson at Fields BMW did everything he possibly could to accommodate our wants. He was a wealth of information about the cars he had available and tried hard to negotiate a price which would be acceptable to us. We found the rest of the staff equally conscientious and friendly. We signed our contract on a Friday afternoon; the additional service we had ordered was done on Saturday morning; the car was delivered to us at our home Saturday afternoon. We were delighted with the service and attention we received and are enjoying our new car very much. More

Quick and Easy! I bought a BMW X1 last week from Fields Lakeland. What an amazing experience! The team's coordination of speed from test drive to delivery was excep I bought a BMW X1 last week from Fields Lakeland. What an amazing experience! The team's coordination of speed from test drive to delivery was exceptional. A friendly and knowledgeable staff. More

Superb Experience! We bought the BMW X5 last weekend from Fields in Lakeland. My husband and I were very impressed with the professionalism of all employees and level o We bought the BMW X5 last weekend from Fields in Lakeland. My husband and I were very impressed with the professionalism of all employees and level of customer service we received while at Fields. We arrived after work at 5:30 and were leaving the building, papers signed with our new car before 7:30. Frank was wonderful and so was the entire Finance team. They truly are a team at Fields, and we were able to witness how well they work together first hand. More

Great experience! I bought BMW X4 from Fields Lakeland few days ago and want to share how impressed I was with the excellent level of customer service that I was provid I bought BMW X4 from Fields Lakeland few days ago and want to share how impressed I was with the excellent level of customer service that I was provided with by Melissa from sales and Melissa from financing. During the purchase process we also met Christian who was extremely professional and helpful. Best car buying experience! More

Great Experience! This was the best car buying experience I have had, Frank was absolutely wonderful to work with and really took care of us! My mom and I both got cars This was the best car buying experience I have had, Frank was absolutely wonderful to work with and really took care of us! My mom and I both got cars and are very happy! More

Amazing assistance All of the staff were so helpful in ensuring I was in the right car based upon my needs. So happy with the car. The transaction at the dealership wa All of the staff were so helpful in ensuring I was in the right car based upon my needs. So happy with the car. The transaction at the dealership was incredibly quick. More

Purchase and service of my BMW Z4 - excellent! Even though a BMW dealer in Tampa was closer, we received the "idiot" treatment from them, so headed to Lakeland and Fields BMW. The salesman was awe Even though a BMW dealer in Tampa was closer, we received the "idiot" treatment from them, so headed to Lakeland and Fields BMW. The salesman was awesome and not pushy, or obnoxious ( like the Tampa dealer)...........and we got the perfect car. The service of the Z4 has always been 10 stars! We've had other makes of vehicles and have dealt with many service departments through the years, but Fields service department leaves all the others in the dust! The best, by far! We have dealt with Tina Tyner in service and she is tops. Can say nothing negative about Fields BMW sales or service. We would recommend them to everyone!!! More

Car purchase My wife and I were looking for a new car, and Frank Barretto did a great job getting us the best deal he could. He also arranged to have Melissa Mumba My wife and I were looking for a new car, and Frank Barretto did a great job getting us the best deal he could. He also arranged to have Melissa Mumbauer show us several vehicles while he worked with another customer so that we did not lose any time. Melissa was very patient, answered all vehicle questions fully, and even proposed some vehicles we had not previously considered. Frank even came back to the dealership after hours to meet us when we realized that we had accidentally left an item in our trade-in vehicle. Now that is customer service at its finest! More

Great VIP Services!!! I can say enough about how satisfied I was with the executive level of customer service that I was provided by Melissa Mumbauer, she was very Knowledg I can say enough about how satisfied I was with the executive level of customer service that I was provided by Melissa Mumbauer, she was very Knowledgeable not only the Cars tested also y the about the complete transaction process making simple and rewarding , she is helpful and professional, Great car buying experience!!! Thanks to the FinanceManager Lanette Wheatcraft. More