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Fields BMW Lakeland

Lakeland, FL

4.8
585 Reviews

4285 Lakeland Park Drive

Lakeland, FL

33809

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585 Reviews of Fields BMW Lakeland

January 15, 2017

Respectful Salesperson! I bought my BMW 740 li in may 2016 from Magic. I had done a lot of research on this vehicle and knew it well. This was my second BMW as I had my Z-3 1 More

by Cinderella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Majed "Magic" Nasrallah
Apr 17, 2017 -

Fields BMW Lakeland responded

Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields Auto Group family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to our staff. Best Regards, Gary Gordon, General Manager, Fields BMW Lakeland.

January 09, 2017

Excellent Albert is a very classy gentleman he always takes care of his customers and makes us feel like we are part of the family. Thank you Ds More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert
Apr 17, 2017 -

Fields BMW Lakeland responded

Thank you very much, David. If there is anything further we may do to help in the future, please feel free to reach out to me directly here at Fields BMW Lakeland. It is our pleasure to serve your automotive needs. Best Regards, Gary Gordon, General Manager.

January 09, 2017

great service I bought my vehicle in for the first service. Jim was my service manager. He was very courteous and knowledge. My vehicle was done in reasonable time. More

by Bmw
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Megivern
Apr 17, 2017 -

Fields BMW Lakeland responded

Fast, friendly and 5-star service are what we strive for with each and every visit here at Fields BMW Lakeland. I'm delighted we accomplished this for you. If there is any way we may further improve on your ownership or experience, please let me know. Sincerely, Gary Gordon, General Manager.

December 15, 2016

1# Dealership I have never had the experience that I had at Fields BMW in Lakeland. They made me feel so welcome and I will always highly recommend:) More

by Lisade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wagner
Apr 17, 2017 -

Fields BMW Lakeland responded

Thank you! I'm happy to learn your experience was worthy of 5-stars, thank you! It's certainly a pleasure serving your automotive needs. Take care and be well! Kind Regards, Gary Gordon, General Manager, Fields BMW Lakeland.

December 06, 2016

Great care We were treated with great care and respect by everyone at Fields. Our purchasing experience could not have been better. Mike was a credit to the c More

by Strider51
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wagner
Apr 17, 2017 -

Fields BMW Lakeland responded

Thanks for your business! I'm delighted we furnished you with a great experience, it's our constant goal! If there is any way we may better serve your automotive needs, please let me know. Sincerely, Gary Gordon, General Manager, Fields BMW Lakeland.

October 29, 2016

PARTS SCAMMER horrible horrible service i return a part cause it was the wrong part spoke to Mason and Turner from Parts and they charge me $52.00 for restocking fe More

by JO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
MASON/TURNER
Apr 17, 2017 -

Fields BMW Lakeland responded

Thank you for taking the time to supply us with these genuine evaluations of your experience with our team here at Fields BMW Lakeland. I apologize that your visit did not meet your expectations and I apologize for any inconvenience. Please make contact with me at your earliest convenience, so that I may personally attend to your grievances and concerns. Thanks for your time and I look forward to communicating with you. You may reach me by phone at (863) 816-1234, or via email at ggordon@fieldsauto.com. Best Regards, Gary Gordon, General Manager.

October 25, 2016

Fields BMW Experience I recently purchased a certified preowned BMW from Fields, Mike Wagner our sales consultant was very friendly and knowledgeable. This is our first More

by Mitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wagner
Apr 17, 2017 -

Fields BMW Lakeland responded

Congratulations on your purchase! I very much appreciate the comments. You're in good hands with our team! It’s our pleasure to serve your automotive needs. Sincerely, Gary Gordon, General Manager, Fields BMW Lakeland.

August 26, 2016

Easiest experience with buying a car I walked around the parking lot and someone greeted me right outside within a couple minutes. Overall great experience people super friendly and helpf More

by Ashnicole724
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Apr 17, 2017 -

Fields BMW Lakeland responded

Thank you for your kind words! We appreciate your excellent feedback. Next time you stop by Fields BMW Lakeland for your free car wash, please stop by my office to say, "hi" and let me know if there is anything else I might be able to do to elevate your experience with us. Sincerely, Gary Gordon, General Manager.

August 24, 2016

Absolutley exceptional experience. Majed, and in fact everyone at Fields BMW, was exceptionally professional, knowledgeable, helpful during my decision-making and purchasing process. I More

by Lindacomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Majed
Apr 17, 2017 -

Fields BMW Lakeland responded

Thank you! We're pleased and grateful that we could exceed your expectations. If there is anything else that we may do to improve your ownership experience, please let me know. Warmest Regards, Gary Gordon, General Manager, Fields BMW Lakeland.

August 05, 2016

A satisfied custimer Mr Majed is an excellent human being who knows his business, he really knows how to appreciate the customer and also let them know si More

by Boiscal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Majed and Patrick the Hi tech kid
Aug 16, 2016 -

Fields BMW Lakeland responded

Thank you for taking the time to give us your feedback about your experience at our dealership with Magic. I’m glad that you found your visit to be exemplary. If there is anything further we may do to better serve your automotive needs, please don’t hesitate to contact me. Kind Regards, Gary Gordon, GM.

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