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Fields BMW Lakeland

Lakeland, FL

4.8
595 Reviews

4285 Lakeland Park Drive

Lakeland, FL

33809

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595 Reviews of Fields BMW Lakeland

March 01, 2017

If you want excellent BMW service come here! Had a scary situation where my U Joint failed on my X5 while on the highway and destryoed my transmission. Luckily service manager Jim Megivern and se More

by Robert M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selena , Jim Megivern
Apr 17, 2017 -

Fields BMW Lakeland responded

We are grateful to you for your favorable statements! I am glad to learn that you took pleasure in your recent visit to Fields BMW Lakeland! If there is anything we may do to serve your automotive needs in the future, please take a moment to reach out to me straight away. It is our pleasure to attend to your automotive needs. Best Regards, Gary Gordon, General Manager.

February 26, 2017

Excellentvas alwaysim Being completely satisfied with Fields BMW a very high class dealershipbwith professional service advisors.fantastic pick up and drop off service cari More

by Jagtampa53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My female service advisor, John Elmendorf, Majed "Magic" Nasrallah, Melissa Hargroves
Apr 17, 2017 -

Fields BMW Lakeland responded

Thanks so much for your helpful remarks and your business! Be assured knowing that we will do whatever it takes to make us suitable of your trustworthiness on each and every visit. Best Wishes, Gary Gordon, General Manager, Fields BMW Lakeland.

February 18, 2017

Great I had heard about fields from friends so we decided to look needed up purchasing !! After several other dealerships!! Very pleased with everyone Pl More

by julians18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Majed "Magic" Nasrallah
Apr 17, 2017 -

Fields BMW Lakeland responded

We are delighted to serve your automotive needs. It's great to hear you are consistently enjoying your experience at Fields BMW Lakeland. If there is anything else we may do to heighten your ownership experience, please give me a call or drop by my office the next time you stop in. Sincerely, Gary Gordon, General Manager.

February 17, 2017

Fabulous Furman Furman is an outstanding person whom we appreciate his time and expertise with BMW. This dealership is the most personal and mature one in all of Lak More

by Paul S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Furman Clark, Lanette Wheatcraft
Apr 17, 2017 -

Fields BMW Lakeland responded

Thank you for taking the time to review your experience with us! We will certainly let our team know how pleased you were with your experience and pass the kudos along to them. We are always delighted to serve your automotive needs. If there is any way we may further improve on your experience, please let me know. Best Regards, Gary Gordon, General Manager, Fields BMW Lakeland.

February 14, 2017

Great service! My experiences with Furman Clark at Fields BMW Lakeland are always a pleasure, this is my 3rd BMW. Exceptional service!!! Very profesional and help More

by YL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Furman Clark
Apr 17, 2017 -

Fields BMW Lakeland responded

Thank you for your high marks of Fields BMW Lakeland! If there is anything further we may do to enhance the quality of your ownership or experience, please let me know. Sincerely, Gary Gordon, General Manager.

February 05, 2017

Majed "Magic" excellent service! Majed not only took the time to really inform me about the vehicles but took care of my entire family! Because of him my entire family now proudly d More

by JZ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Majed "Magic" Nasrallah
Apr 17, 2017 -

Fields BMW Lakeland responded

We sincerely appreciate your excellent score. If there is any way we may elevate your ownership further, please let me know. Best Regards, Gary Gordon, General Manager, Fields BMW Lakeland.

February 03, 2017

Persistance I had a few issues with my car (rattle, tires, stereo), but Terry's team did an excellent job finding the issues and resolving them. More

by Brian T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Megivern, Majed "Magic" Nasrallah
Apr 17, 2017 -

Fields BMW Lakeland responded

We appreciate your 4-Star rating. Thank you for choosing Fields. If there is any way we may improve on your experience and earn a 5-star rating on your next visit, please feel free to let me know how we can help. You may reach me by phone at (863) 816-1234, or via email at ggordon@fieldsauto.com. Thanks for being a valued customer. Kind Regards, Gary Gordon, General Manager, Fields BMW Lakeland.

January 31, 2017

"SERVICE" I received a message online saying it was time for my first maintenance check on my BMW. The appointment was scheduled immediately. When I arrived at More

by pilotMAR68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
Apr 17, 2017 -

Fields BMW Lakeland responded

That's the experience we strive for each and every day at Fields BMW Lakeland and at every Fields Auto Group dealership! Thank you for your kind remarks and your continued business. We appreciate you. Sincerely, Gary Gordon, General Manager.

January 24, 2017

Service adviser were were very cooperative......and made efforts to resolve the problem with my BMW......the loaner was very much appreciated .Will use Fi More

by Loux1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selena , carole
Apr 17, 2017 -

Fields BMW Lakeland responded

Thank you! We’re proud to have a dedicated and hardworking team, here to serve your automotive needs. We appreciate your kind feedback and your continued business. Sincerely, Gary Gordon, General Manager, Fields BMW Lakeland.

January 20, 2017

Excellent customer service! Recently purchased our BMW 328i from Jaguar dealership in Ft. Myers. After we purchased we contacted Fields BMW of Lakeland as they are the closest de More

by scott3120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Adkins
Apr 17, 2017 -

Fields BMW Lakeland responded

Congratulations on your BMW purchase! Thank you for your feedback. We do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did, just that, for you. Sincerely, Gary Gordon, General Manager, Fields BMW Lakeland.

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