Fields BMW Lakeland

Superb customer service with efficiency! My salesman, Steve Holmes, was instrumental in ensuring I received the best possible deal for my new SUV! He provided customer service you expect whe My salesman, Steve Holmes, was instrumental in ensuring I received the best possible deal for my new SUV! He provided customer service you expect when visiting a BMW dealership! Michael Wagner was also terrific! More

This dealer is fantastic. My salesman Steve Holmes made the experience very enjoyable. Stayed on top of everything during the production period and kept me up to date. Car arr My salesman Steve Holmes made the experience very enjoyable. Stayed on top of everything during the production period and kept me up to date. Car arrived exactly when he said, prepared perfectly and we drove home. Couldn't be better. Love my 2023 340i. More

Good service. Convenient to where we live. Appreciate being able to request the same service advisor each time service is required. Convenient to where we live. Appreciate being able to request the same service advisor each time service is required. More

I had a great experience at Fields BMW. My salesman Matthew worked with Brian to get me an appointment quickly to replace my flat tire. Then Brian suggested I get my service done on my ca My salesman Matthew worked with Brian to get me an appointment quickly to replace my flat tire. Then Brian suggested I get my service done on my car at the same time saving me another trip. More

My client advisor, Matthew Whitman, was easy going and there was no sales pressure whatsoever. I was pleased with the valuation they gave me for my trade in and I was more pleased with the lower rate and there was no sales pressure whatsoever. I was pleased with the valuation they gave me for my trade in and I was more pleased with the lower rate and better terms I received from BMW financial. Could not be more happy with my new X5 More

Xavier was extremely helpful. Knowledgeable and helped me purchase my BMW X3. The amenities at the dealership are cool as well. Ice cream, snacks, and tv. Good environment and gre Knowledgeable and helped me purchase my BMW X3. The amenities at the dealership are cool as well. Ice cream, snacks, and tv. Good environment and great people. More

My new Service Advisor, Brian, was impressively professional and very accommodating. From the moment we first spoke on the phone, through the service, and post service discussion, he was fully enga professional and very accommodating. From the moment we first spoke on the phone, through the service, and post service discussion, he was fully engaged, kind, and attentive. He started with a can-do attitude and follwed through without a glitch, making sure all of my questions were answered and made sure my vehicle was in better shape then when it arrived. Thank you Jim (Service Manager) for bringing another exceptional professional onto your team! Paul Boucher More

The service is so excellent with nice and courteous personnel. Zachary is awesome very professional and trustworthy! personnel. Zachary is awesome very professional and trustworthy! More

Service was excellent and staff-Zachary service coordinator kept me informed of annual service in real time with cost estimates for unexpected needs. Video assessment of our car by service tech wa coordinator kept me informed of annual service in real time with cost estimates for unexpected needs. Video assessment of our car by service tech was very informative More

My service advisor Albert was outstanding. Kept me well informed concerning the outcome of the repair. The repair was on the right side rearview mirror. Everything worked as it should. Highly Kept me well informed concerning the outcome of the repair. The repair was on the right side rearview mirror. Everything worked as it should. Highly recommend Fields BMW. More