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Fields BMW Lakeland

Lakeland, FL

4.8
599 Reviews
Call Dealership (863) 816-1234
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4285 Lakeland Park Drive

Lakeland, FL

33809

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599 Reviews of Fields BMW Lakeland

February 04, 2023

Albert is a true service agent who cares about his customers and their vehicles genuinely. More

by MDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Megivern
Report | Print
Feb 06, 2023 -

Fields BMW Lakeland responded

Thank you for your review and these kind words about Albert! We appreciate your business and feedback here at Fields BMW Lakeland.

February 02, 2023

Worked with Albert today. No appointment but kindly worked me in with my issue. Always professional. Thanks so much. John More

by Rbaugh50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Report | Print
Feb 02, 2023 -

Fields BMW Lakeland responded

It's great to hear that Albert took such great care of you! Thank you for choosing Fields BMW Lakeland and for sharing your experience. Safe travels ahead!

January 31, 2023

The service was really good. Thank you Joe for this great experience. Overall service was great. More

by navstaraf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Roth
Report | Print
Jan 31, 2023 -

Fields BMW Lakeland responded

We're delighted you enjoyed working with Joe here at Fields BMW Lakeland! Thank you so much for this supportive feedback!

January 24, 2023

We were very happy with our buying experience with Matthew Whitman - love our new car More

by Kathielujones
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Whitman
Report | Print
Jan 24, 2023 -

Fields BMW Lakeland responded

Kathie, thank you for the review! We are so glad to hear that you found the right vehicle working with Matthew. Drive safely, and we hope to see you back again at Fields BMW Lakeland!

January 17, 2023

Their service department is excellent, been there about 6 times. They have always been friendly and efficient. More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Megivern
Report | Print
Jan 17, 2023 -

Fields BMW Lakeland responded

Dale, thank you for the review! We are so glad to hear that you had a successful service experience working with the Fields BMW Lakeland team. Drive safely, and we hope to see you back!

January 16, 2023

Superb customer service with efficiency! My salesman, Steve Holmes, was instrumental in ensuring I received the best possible deal for my new SUV! He provided customer service you expect whe More

by Kenard20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Holmes, Michael Wagner
Report | Print
Jan 16, 2023 -

Fields BMW Lakeland responded

This review means a lot to us! Thank you for choosing Fields BMW Lakeland and for sharing your thoughtful feedback about Steve and Michael. We hope to see you again!

January 10, 2023

This dealer is fantastic. My salesman Steve Holmes made the experience very enjoyable. Stayed on top of everything during the production period and kept me up to date. Car arr More

by beernuts1950
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Holmes
Report | Print
Jan 10, 2023 -

Fields BMW Lakeland responded

Thanks for the review! We are glad to hear that Steve made your experience a wonderful one. We appreciate your business, congrats on your 2023 340i! Enjoy the ride!

January 02, 2023

Good service. Convenient to where we live. Appreciate being able to request the same service advisor each time service is required. More

by samoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Darby, Jim Megivern
Report | Print
Jan 03, 2023 -

Fields BMW Lakeland responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back at Fields BMW Lakeland!

December 30, 2022

I had a great experience at Fields BMW. My salesman Matthew worked with Brian to get me an appointment quickly to replace my flat tire. Then Brian suggested I get my service done on my ca More

by Idamae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Whitman, salesman and Brian in the service department were excellent
Report | Print
Jan 03, 2023 -

Fields BMW Lakeland responded

Thank you for the great review! We are so glad to hear that Brian and Matthew delivered such a successful service experience. Drive safely, and we hope to see you back again at Fields BMW Lakeland!

December 20, 2022

My client advisor, Matthew Whitman, was easy going and there was no sales pressure whatsoever. I was pleased with the valuation they gave me for my trade in and I was more pleased with the lower rate and More

by jayboi634
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Whitman, Michael Wagner
Report | Print
Dec 20, 2022 -

Fields BMW Lakeland responded

It's great to hear that Matthew took such great care of you! Thank you for choosing Fields BMW Lakeland and for sharing your experience. Enjoy your new BMW X5. Safe travels ahead!

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