Ferman MINI of Tampa Bay - Service Center

Vehicle service was scheduled, and they forgot to change the cabin air filter. I had to drive the car back to the dealership for them to finish the next day. Very inconvenient. the cabin air filter. I had to drive the car back to the dealership for them to finish the next day. Very inconvenient. More

Matthew is super helpful all the time and has the best and friendliest attitude!! Highly recommend contacting him for service. and friendliest attitude!! Highly recommend contacting him for service. More

Dallas was so kind and helpful. He went above and beyond customer service! Luv my Mini! He went above and beyond customer service! Luv my Mini! More

Sara our Sales person was outstanding! Showed us features on our Mini we didn’t know existed. Put together several different purchase senecios for us so we could select the one that fit u Showed us features on our Mini we didn’t know existed. Put together several different purchase senecios for us so we could select the one that fit us the best! More

Great service and quick. Even gave me a loaner just in case my car wasn’t ready. Even gave me a loaner just in case my car wasn’t ready. More

Everything went smoothly. Waiting area was nice. Staff was courteous. It was a wonderful experience. Waiting area was nice. Staff was courteous. It was a wonderful experience. More

Pleasant, easy, and comfortable, always a pleasure to get my mini serviced here. Keep up the good work. my mini serviced here. Keep up the good work. More

Matt is a great service rep and made sure my wait time was minimal as I stayed and waited for the work to be done. was minimal as I stayed and waited for the work to be done. More

I had the best experience at Ferman MINI of Tampa Bay. Courtney Devine was the best part of my experience. I am from out of town and wanted to check my car to make sure it was safe to drive up north. T Courtney Devine was the best part of my experience. I am from out of town and wanted to check my car to make sure it was safe to drive up north. The video from the serviceman explaining all the issues that needed to get fixed and then Courtney walking me through each fix was above and beyond customer service. I also enjoyed the free wifi so I could still work. When I drove my car off the lot OMG I couldn't believe how much safer and smooth the ride was home. I will continue to go back to this dealership in the future. Also want to give a shout out to Tony. He was explaining all the new cars to me and the difference. Tony was very knowledgeable. More

The Ferman service team does a great job. When Courtney was busy, Matt jumped in and got me taken care of. Always a positive experience at Ferman. Thanks. When Courtney was busy, Matt jumped in and got me taken care of. Always a positive experience at Ferman. Thanks. More