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Ferman MINI of Tampa Bay - Service Center

Palm Harbor, FL

4.7
1,155 Reviews

1,155 Reviews of Ferman MINI of Tampa Bay - Service Center

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April 08, 2020

Enjoy dealing with Jamie he is always quick with taking care of any issues i have with my vehicle, the place is always spotless and sevice is excellent. More

by lrandazzo50
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
April 06, 2020

excellent Very efficient and aware of the virous situation. All done as contracted. and very efficient. The quality of service and workmanship is outstanding More

by ernesto20022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick in Service
April 06, 2020

Very prompt and courteous service. Kept me informed of the service that was needed and done. Derreck checked back with me to make sure i was satisfied with the work. I appreciate that extra touch More

by bew3912
Recommend Dealer
Yes
Employees Worked With
Ryan George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Snyder
April 06, 2020

The service guys outside were helpful and their guidance outstanding. I'm satisfied of the service done and i got a clean car back. Thanks More

by MADELEINTTELSON01
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
April 06, 2020

eccellent all around service i am very pleased with cesare as my service advisor . he is extremely accommadating and knowledgeable about my car he is a huge asset to the dealershi More

by rocco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
April 05, 2020

Excellent Service Ferman did the service I requested in the time frame agreed, which included picking up and returning my car to my home base. During the corona virus More

by gary.gresham
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
April 03, 2020

Efficent and timely. And also 100 percentgood workmanship. Marc took great care of me from the Moment I walked in till my M5 Comp was repaired to my satisfaction. Most of all Marc has impeccable manners. Kin More

by elctrn3847
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2020 -

Ferman MINI of Tampa Bay responded

Thank you for choosing Ferman MINI and for your 5 Star Rating. Bob Murray General Manager

April 02, 2020

GREAT SERVICE ON MY M235I CESAR FOUND MY PROBLEM AND GOT IT FIXED QUICKLY. I AM VERY SATISFIED WITH FERMAN BMW AND MY SERVICE ADVISOR CESAR. HE'S GREAT TO WORK WITH. ALWAYS KE More

by Paco1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
Apr 02, 2020 -

Ferman MINI of Tampa Bay responded

Thank you for your review!

April 02, 2020

The Epitome of Customer Service Our service advisor, Cesar, went over and about to make sure my service appointment since I'm a snowbird who had never been to the dealership. Noth More

by Donna and her BMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
Apr 04, 2020 -

Ferman MINI of Tampa Bay responded

Thank you for choosing Ferman BMW and for your 5 Star Rating. Bob Murray General Manager

April 01, 2020

Cesar was great ensuring I got my tires replaced when had tire emergency. Thanks so much. I obviously did not have an appointment. Thank you More

by RYBORAVER
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
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