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Ferman MINI of Tampa Bay
Palm Harbor, FL
1,735 Reviews
Ferman MINI of Tampa Bay is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,735 reviews
October 21, 2023
Sara was a great help. She knows the mini Cooper inside and out. She made our purchase a very easy and great experience. She also has a great personality. She knows the mini Cooper inside and out. She made our purchase a very easy and great experience. She also has a great personality. More
by j.peterpaul
Verified Customer
Helpful October 20, 2023
I needed a new battery, and Courtney scheduled me right away for replacement. I got a flat tire on the way to the dealership and they were able to get that replaced on the same visit. Courtney does an outs away for replacement. I got a flat tire on the way to the dealership and they were able to get that replaced on the same visit. Courtney does an outstanding job of explaining what services are required and what can wait for later, and in explaining the costs involved. Always feel well taken care of at this dealership. More
by WinnieCooper
Employees Worked With
October 20, 2023
The initial gentleman who checked me in told me that single oil changes weren’t possible. He told me only the multiple oil change plan was offered now. When I questioned this with the second advisor, single oil changes weren’t possible. He told me only the multiple oil change plan was offered now. When I questioned this with the second advisor, I was told that was not true. I was then able to change to a $99 change. Also, every time I have gotten an oil change, fluids were topped off. My windshield wiper fluid was almost empty. It was awful sitting for three hours for the oil to be changed and inspection. More
by alicat305
October 20, 2023
I am not sure what you want me to say because I am a person of few words. person of few words. More
by rick_koop
October 19, 2023
I had a bad tire - screw in it. Had a 2:00 pm appointment. I was told it could take up to 1/2 hour for approval from the insurance company as I had Wheel and tire coverage. I did Had a 2:00 pm appointment. I was told it could take up to 1/2 hour for approval from the insurance company as I had Wheel and tire coverage. I did not leave there until 4:50 pm. Almost 3 hours to change a tire! Bad service! You have to do better! More
by Karen
October 19, 2023
I have purchased over 40 cars in my life and have dealt with a lot of car dealers. I will have to say this was the best experience I have ever had. with a lot of car dealers. I will have to say this was the best experience I have ever had. More
by dolfjames
October 19, 2023
I originally gave the place 5 stars. .. utmost love and respect.... BUT when you spend 60k and 5k on warranties.... only to be treated like dirt when there's a problem... is time to go .. utmost love and respect.... BUT when you spend 60k and 5k on warranties.... only to be treated like dirt when there's a problem... is time to go elsewhere... is a shame cause I'm sure the family worked hard to get there... but then others ruin it More
by markmarknathwani
October 19, 2023
Manolo was very good to work with & Mike Mancinni was a great salesman to work with. great salesman to work with. More
by becmurr
October 15, 2023
It was a great buying experience working with Race and Manolo. Honest negotiation and efficient experience. Manolo. Honest negotiation and efficient experience. More
by ahernandez69
October 12, 2023
They had taken care of my car pretty efficiently, they have very friendly service desk personnel. have very friendly service desk personnel. More
by alex
