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Ferman MINI of Tampa Bay
Palm Harbor, FL
1,854 Reviews
Ferman MINI of Tampa Bay is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,854 reviews
November 16, 2019
Amazing... EVERYTHING I brought my 2009 mini in for service... and it was in pretty rough condition. The vanos system was shot, it was leaking oil, brake pads were needing I brought my 2009 mini in for service... and it was in pretty rough condition. The vanos system was shot, it was leaking oil, brake pads were needing replacing... the works! So instead of pushing me to repair an obviously struggling car- Courtney with the service department suggested trading it in for a newer model. She didn’t have to- it’s her department to FIX them- not sell new ones. But she over heard me mention that I owed $5,000 on the car still and it was going to be $3,000 to repair it. So she directed me to Derek, who was an absolute charm. He listened to what I had to say- didn’t pressure me at all, was very welcoming and accommodating. I told him I hated the minis with the silver gas caps (worst design EVER) but I didn’t need an absolutely BRAND NEW car- as I’ve had the 2009 for 2 years and didn’t mind that it was 10 years old. So he found me THE PERFECT car- and after I fell in love with it. I was taken over to a gentleman named Joe Cleaver to flesh out the finances. He worked diligently and patiently- he even helped work out a deal that I could afford without emptying my bank! He was just as amazing as the rest of the team and I felt like I was in good hands. Never once did I feel like I was given the run-around, or promised things that weren’t delivered. Even days after coming home with my new car- they remained in touch. Asking how I enjoyed the new car- even being so kind and friendly enough to ask how much better it was than my old car! They’re so personable and wonderful. I couldn’t have dreamed of a better experience!! More
by sdepass89
August 09, 2019
Ferman MINI dealership is worth the drive. We had reservations about buying a car at a dealership 75 miles from home, but Ferman MINI is a world class dealership. Quality people from sales ass We had reservations about buying a car at a dealership 75 miles from home, but Ferman MINI is a world class dealership. Quality people from sales associate, to sales manager, finance director and service manager. And, the MINI product is so exciting and the driving experience one-of-a-kind. Sara Griffith is a star sales person. Great people skills, incredibly knowledgeable and passionate about the MINI brand, patient and helpful in answering questions and providing information. She also gave us an exhilarating warm-up test ride and volunteered to drive our new vehicle to our home in Sarasota to spare us another trip to Clearwater area. We look forward to working with her again on another exciting MINI purchase in the future. More
by LASmith
August 06, 2019
Great experience at Palm Harbor Ferman BMW GARY MACK AND JOE CLEAVER ARE AWESOME ! I keep coming back to Palm Harbor BMW to do business with them. I will return in the future ! GARY MACK AND JOE CLEAVER ARE AWESOME ! I keep coming back to Palm Harbor BMW to do business with them. I will return in the future ! More
by Maxwell123
August 05, 2019
My First Mini Sara was the best salesperson I had in many years buying cars, from start to finish she was a true professional in her job. If you want to buy a Mini Sara was the best salesperson I had in many years buying cars, from start to finish she was a true professional in her job. If you want to buy a Mini go see Sara! Now why I gave 4 starts, it's because the service dept just doesn't care about what one has to say or who knows. I came in to pay for a oil change and they told me NO!, Next I came in was my wipers which I didn't use for 4 months from were I got the car were not working well at all and All I got was someone trying to show me a razor blade to my face to clean the glass. Well I'm not stupid because because I'm been detailing cars for over 40 yrs and I did polish the glass before I went to the dealer which was spotless. I just pay for new ones at their parts dept which help my alot in pricing and repair my wipers which work perfect. Service desk need more training on how to talk to a customer and just say NO!. More
by Old Pirate
July 21, 2019
Best Experience Ever!!!!!!! The team is Wonderful at Mini of Tampa!! I have purchased a lot of cars in the last 20 years and this has been the best experience by far for me! I am The team is Wonderful at Mini of Tampa!! I have purchased a lot of cars in the last 20 years and this has been the best experience by far for me! I am over the moon happy and will recommend them to everyone! They are very knowledgeable and are not pushy at all! I am a Ferman customer, no family member for life! We purchased our Mini with Sara and she was amazing! She is a great sales person! She listened to my needs, answered all of my questions and found the perfect car for me! She is very relatable and friendly! If you are in the market for a new vehicle I highly recommend this team. They provide you with VIP service all the way! More
by Ausburn, Steph
June 18, 2019
Go, Sara Go! Had an unfortunate accident in our Countryman and needed a new car right away. We knew it had to be another Mini. Our relationship with Sara Griffith Had an unfortunate accident in our Countryman and needed a new car right away. We knew it had to be another Mini. Our relationship with Sara Griffith Started days before we met her on the telephone. She immediately started sending us options to look at. Then, once at the dealership she couldn’t have been any more helpful. She pulled out all the stops. Such a wonderful cheerleader for Mini Cooper and her dealership, as well. Within hours we were driving away in our new Clubman. Thank you!! More
by MinnieG
Employees Worked With
Other Employees :
Scott Douglas-Who handles our finance materials. Very nice man. Made a long process feel short and even gave us a ton of restaurant recommendations since we are new to Saint Petersburg.
June 06, 2019
Sara at Ferman Mini of Tampa Bay to the max for the Mini The stop sign braking test and the corners at 100 mph (not really) exemplified Sara's passion for the Mini and really helped sell us on the car. Nice The stop sign braking test and the corners at 100 mph (not really) exemplified Sara's passion for the Mini and really helped sell us on the car. Nice job Sara. We'll be bugging you for Mini info for months to come, I'm sure. More
by El_Tigre
Employees Worked With
June 02, 2019
New Mini Bob was very very accommodating when I traded in my old mini to a new one. He was changed out a piece in the dash for me and sold me a great car. I wo Bob was very very accommodating when I traded in my old mini to a new one. He was changed out a piece in the dash for me and sold me a great car. I would not hesitate to recommend Bob to my friends. More
by Donahue
June 02, 2019
Great experience Our experience at this dealer was awesome. They were very friendly and professional. We didn't feel pressured to make a decision. This is the first ti Our experience at this dealer was awesome. They were very friendly and professional. We didn't feel pressured to make a decision. This is the first time we haven't had some kind of buyer's remorse after purchasing a new vehicle. More
by Porkchop454
