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Ferman MINI of Tampa Bay
Palm Harbor, FL
2,015 Reviews
Ferman MINI of Tampa Bay is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,015 reviews
April 03, 2020
Mario Borbolla made it very easy to purchase my x7M5.0. The dealership was friendly and clean. I did not feel hassled or pushed around, great experience The dealership was friendly and clean. I did not feel hassled or pushed around, great experience More
by alonsojosorio
Verified CustomerEmployees Worked With
Mario Borbolla
April 03, 2020
Stepping Up During Trying Times The entire Ferman team stepped up during these trying times (COVID-19). I have been practicing social distancing for over a month now and Ferman respe The entire Ferman team stepped up during these trying times (COVID-19). I have been practicing social distancing for over a month now and Ferman respected that by arranging at home test drive and purchase of our new Mini EV. Everything was done over the phone, internet and from our home. The car was disinfected and the touch surfaces wiped down. My trade was picked up upon delivery of the Mini. Nice job guys, pleasant experience. More
by rickjones48
April 02, 2020
GREAT SERVICE ON MY M235I CESAR FOUND MY PROBLEM AND GOT IT FIXED QUICKLY. I AM VERY SATISFIED WITH FERMAN BMW AND MY SERVICE ADVISOR CESAR. HE'S GREAT TO WORK WITH. ALWAYS KE CESAR FOUND MY PROBLEM AND GOT IT FIXED QUICKLY. I AM VERY SATISFIED WITH FERMAN BMW AND MY SERVICE ADVISOR CESAR. HE'S GREAT TO WORK WITH. ALWAYS KEEPS HIS PROMISES AND ALWAYS GETS BACK TO ME QUICKLY. More
by Paco1
Employees Worked With
Cesar Tereso
April 02, 2020
The Epitome of Customer Service Our service advisor, Cesar, went over and about to make sure my service appointment since I'm a snowbird who had never been to the dealership. Noth Our service advisor, Cesar, went over and about to make sure my service appointment since I'm a snowbird who had never been to the dealership. Nothing, I mean nothing, escaped his notice. Even superior to my home dealership. More
by Donna and her BMW
Employees Worked With
Cesar Tereso
April 01, 2020
First service First time service at Ferman, was impressed by the quality and speed, I did not expect it and was able to get a loaner vehicle. Thank you! First time service at Ferman, was impressed by the quality and speed, I did not expect it and was able to get a loaner vehicle. Thank you! More
by Peti
Employees Worked With
Nick Hawk
March 31, 2020
Derrick - my Service Advisor - was extremely helpful with all aspects of my visit. The service was done in an efficient manner, and I was kept informed on the progress throughout. It was the best experienc all aspects of my visit. The service was done in an efficient manner, and I was kept informed on the progress throughout. It was the best experience I have had in my visits to Mini Service. More
by RICHARD.MCCAULEY1
Employees Worked With
Derrick Snyder
March 31, 2020
Customer service was excellent! The process was very easy and quick. Bob Annis was a great salesman and I would recommend him to anyone. Will return in the future easy and quick. Bob Annis was a great salesman and I would recommend him to anyone. Will return in the future More
by debkenmoore930
Employees Worked With
March 31, 2020
Defective headlight on my 2020 BMW M5 competition. Bob Murray of course I'm sure made sure, That I was treated with the utmost care by all members of the Furman BMW dealership's operations. Marc in se Bob Murray of course I'm sure made sure, That I was treated with the utmost care by all members of the Furman BMW dealership's operations. Marc in service took a thorough and concerned effoort to remedy the problem with my defective headlight. The techs ordered a component and installed it into my headlamp system. When they saw that, that component didn't fix the problem they immediatley ordered another component with totally remedied the headlight situation with my M5 competition. I eft very Happy. Thank you Bob, and thank you Marc, and thank you Mr. Furman. More
by elctrn3847
Employees Worked With
March 31, 2020
Fantastic service all the way around, the best buying experience I have ever had when purchasing a new vehicle. Matt was great to work with! experience I have ever had when purchasing a new vehicle. Matt was great to work with! More
by skoster06
