Ferman MINI of Tampa Bay

Great Customer Service Sal went out of his way to make sure that my car was taken care of. He kept me up to date on the service being done and when I could expect to have m Sal went out of his way to make sure that my car was taken care of. He kept me up to date on the service being done and when I could expect to have my car back, Transportation was fast and efficient coming to get my car and bringing it back. They followed the social distancing guidelines which was comforting. Sal followed up after my service to make sure my needs were met, and once again Ferman BMW exceeded my expectations. Proud BMW Owner More

Sara is awesome! Very knowledgeable and helpful in helping us understand the pros of owning and driving a Mini Countryman. Definitely recommend contacting her when ready to buy a new vehicle. helping us understand the pros of owning and driving a Mini Countryman. Definitely recommend contacting her when ready to buy a new vehicle. More

Enjoy dealing with Jamie he is always quick with taking care of any issues i have with my vehicle, the place is always spotless and sevice is excellent. care of any issues i have with my vehicle, the place is always spotless and sevice is excellent. More

This has been the easiest car buying experience of my life. Ryan George was amazing to work with, he is kind, understanding, and incredibly responsive. We are in weird times with this pandemic, but he co life. Ryan George was amazing to work with, he is kind, understanding, and incredibly responsive. We are in weird times with this pandemic, but he could not have made my husband and I feel more at ease. He personally delivered my new car, wiped it down, and wore gloves. The paperwork was quick and easy and they gave me a great deal on the car. Even lowering my payment without me asking when the money factor changed. That is honesty and integrity! I love my new car and will definitely be a customer for life! More

Very prompt and courteous service. Kept me informed of the service that was needed and done. Derreck checked back with me to make sure i was satisfied with the work. I appreciate that extra touch the service that was needed and done. Derreck checked back with me to make sure i was satisfied with the work. I appreciate that extra touch More

excellent Very efficient and aware of the virous situation. All done as contracted. and very efficient. The quality of service and workmanship is outstanding Very efficient and aware of the virous situation. All done as contracted. and very efficient. The quality of service and workmanship is outstanding all the way. More

The service guys outside were helpful and their guidance outstanding. I'm satisfied of the service done and i got a clean car back. Thanks outstanding. I'm satisfied of the service done and i got a clean car back. Thanks More

eccellent all around service i am very pleased with cesare as my service advisor . he is extremely accommadating and knowledgeable about my car he is a huge asset to the dealershi i am very pleased with cesare as my service advisor . he is extremely accommadating and knowledgeable about my car he is a huge asset to the dealership More

Excellent Service Ferman did the service I requested in the time frame agreed, which included picking up and returning my car to my home base. During the corona virus Ferman did the service I requested in the time frame agreed, which included picking up and returning my car to my home base. During the corona virus outbreak, their concern for maintaining social distancing and sanitized transfer of keys as well as limited touching of interior car surfaces was outstanding. Finally, their overall survey of the car made me aware of additional issues that will be addressed in the near future. More