Ferman MINI of Tampa Bay

This experience has been the most relaxing car buying experience I have ever had. Because I am a small female, I often get overlooked at dealerships and that was not the case here. I am very grateful t experience I have ever had. Because I am a small female, I often get overlooked at dealerships and that was not the case here. I am very grateful to Matt and Scott for making my experience incredibly rewarding. Thank you for seeing me as a customer who happened to be with my husband and not assuming he was the decision maker. More

Seamless experience Chellcey and Santos were both wonderful to work with. I appreciated their time, effort, and help as well as their quick responses to my questions. Ove Chellcey and Santos were both wonderful to work with. I appreciated their time, effort, and help as well as their quick responses to my questions. Overall it was a positive experience. More

My engine light remains on. The air seems to be fixed but there are issues like the engine light And beeping of restraint system when parked after driving (never did this before the service so car must be cu there are issues like the engine light And beeping of restraint system when parked after driving (never did this before the service so car must be cut off to end beeping) I haven’t been contacted back about this which I informed via text. I like the service department but follow up has not been great re remaining issues. I would appreciate hearing back. More

My overall experience buying a car was pleasurable. Scott Simpson was pleasant, well informed and proficient. Good experience with Scott Douglas too. Easy purchase customer oriented staff. thank you we lov Simpson was pleasant, well informed and proficient. Good experience with Scott Douglas too. Easy purchase customer oriented staff. thank you we love the car. More

Very good experience. All aspects of the transaction were professional and thorough. The vehicles being considered were explained in detail by Nicco. The one negative was t All aspects of the transaction were professional and thorough. The vehicles being considered were explained in detail by Nicco. The one negative was the extended delay in processing the financial paperwork, but that was explained and apologized for. Overall a very positive experience. More

Recall I went in to have a recall on seatbelts. Parts ordered were wrong. The dealership apologized and arranged to pick up my car , supply a car and return I went in to have a recall on seatbelts. Parts ordered were wrong. The dealership apologized and arranged to pick up my car , supply a car and return mine. They owned the error and treated me very well. I have found they are a great bunch of people . More

Oil change service I bought my MINI there and that was a great experience. All trips for service have been timely with polite and courteous people. Good chance I will I bought my MINI there and that was a great experience. All trips for service have been timely with polite and courteous people. Good chance I will go back for another purchase but my current MINI is still too much fun to drive. More

Great Service!! Everyone regarding my last service visit was wonderful!!! I was kept imformed all along the way from my service reminder to when my car was ready. Everyone regarding my last service visit was wonderful!!! I was kept imformed all along the way from my service reminder to when my car was ready. More

The staff was very courteous and professional. They answered all of my questions and they were great to work with!!! I am happy that I chose Ferman! answered all of my questions and they were great to work with!!! I am happy that I chose Ferman! More

Great Customer Service! I always have a great experience working with Ferman BMW. Cesar is always very courteous and addresses all my questions and concerns. He is easy to co I always have a great experience working with Ferman BMW. Cesar is always very courteous and addresses all my questions and concerns. He is easy to communicate with and always updates me on the maintenance of my car. He always goes above and beyond! More