Ferman MINI of Tampa Bay

Derrick and the service department had quite a time diagnosing and resolving the latest issue with my 2010 mini Cooper S convertible. They persevered and after much effort found the problem and fixed i diagnosing and resolving the latest issue with my 2010 mini Cooper S convertible. They persevered and after much effort found the problem and fixed it. That is why no one works on my car but Ferman Mini Service More

Always are courteous to my entire family (especially our 7 year old grandson Cooper) and the geniuses are always on the mark (Kenny & Toby). Service is also great (Nick, Brian & Paul). 7 year old grandson Cooper) and the geniuses are always on the mark (Kenny & Toby). Service is also great (Nick, Brian & Paul). More

Great Service I brought my X3 in for routine maintenance. The Ferman team delivered great service, completing the work on time. Highly recommend Ferman BMW Palm Har I brought my X3 in for routine maintenance. The Ferman team delivered great service, completing the work on time. Highly recommend Ferman BMW Palm Harbor. More

Not very professional. Our sales girl was very nice but we felt like she was still learning the ropes because she could not answer some of our questions and had to constantl Our sales girl was very nice but we felt like she was still learning the ropes because she could not answer some of our questions and had to constantly ask her manager. But we were fine with that since everyone has to start somewhere. After agreeing on an asking price, we were short on time so we could not stay to sign the papers. The dealership offered to draw up the contract and bring it to my house 2 days later at 10:30 am. I told them that was fine as long as it was in the morning since I had to leave my house by 12:30 pm to go volunteer at my daughter's school. Well 2 days later, I get a text from my sales girl saying that she would leave at 10:30 am (although my appointment with her was at 10:30 am. By noon time, she still had not come by with the contract and I texted her to see where she was. She told me that she would be leaving soon and that the finance department was still getting the paperwork together. I was not very happy since they had 2 days prior to coming to my house to get the contract together. She told me that she was off the day before and had left all the paperwork for the finance department but they never worked on it while she was gone. She also said that it was AJ's last day at the dealership and that there wasn't much work getting done since they were all partying!! This is completely unprofessional! It was now noon and the sales girl was still at the dealership (which was 30 mins away from my house) and I had to be at the school by 12:30 pm. I was not very happy about this at all. I wanted to pull the deal right there and purchase the car from Wesley Chapel instead but I was on a tight time frame. I ended up canceling my volunteer work at the school and waited for my sales girl to show up at my house at 12:55 pm. Not to mention, I had to leave my house at 1:00 pm to get into car line by 1:15 pm. I barely had time to skim the contract and sign it. This dealership clearly did not care about their customers nor did they care about selling a car. They were more focused on celebrating AJ's last day there. Now, thinking back on it, I should have pulled the deal and gone elsewhere. I'm sure other dealerships would appreciate my business and take better care of their customers. More

Have never been treated any better then we were by Sara!! The best! The paper work is always dreaded but Joe was equally great. Thanks! The best! The paper work is always dreaded but Joe was equally great. Thanks! More

You have a great team that shows high level of professionalism & integrity. I had a pleasant experience during the purchasing process of my new car. professionalism & integrity. I had a pleasant experience during the purchasing process of my new car. More

Courteous, helpful, not pushy... it was a quick visit Courteous, helpful, not pushy... it was a quick visit with no issues. Don’t really have much else to say aside that I shouldn’t be required to wri Courteous, helpful, not pushy... it was a quick visit with no issues. Don’t really have much else to say aside that I shouldn’t be required to write at least 25 words in this review 😉 More

Sara is an outstanding salesperson at Mini Ferman of Tampa!!! She is so charismatic, knowledgeable, and kind!!! I had the BEST car buying experience of my life!!! She treats her clients with great resp Tampa!!! She is so charismatic, knowledgeable, and kind!!! I had the BEST car buying experience of my life!!! She treats her clients with great respect! She gives 110% and I am so grateful I met Sara! More

Personal service, friendly, knowledgable staff. In sales, Bob was fantastic at Ferman Mini, and working with John Rebello was a pleasure from start to finish. You have great people at Ferman and tha In sales, Bob was fantastic at Ferman Mini, and working with John Rebello was a pleasure from start to finish. You have great people at Ferman and that makes buying great cars easy. Thank you again. More

Very good I was very disappointed when I had to walk over to the loaner car office...the young man that took care of me did not look interested...there were two I was very disappointed when I had to walk over to the loaner car office...the young man that took care of me did not look interested...there were two young female employees “hanging “ at his desk...I felt like I was interfering with their social life... More