Ferman MINI of Tampa Bay

Just purchased my 4th Mini! I have to say this experience was by far the best we have had with Ferman Mini of Tampa Bay. We were helped by Bob and Santos, both went over the top I have to say this experience was by far the best we have had with Ferman Mini of Tampa Bay. We were helped by Bob and Santos, both went over the top to help us trade in our 2016 and get a brand new 2020. I love my new Mini and hope whoever purchases my 2016 has a great time with it. They are wonderful cars! Thank you again Bob and Santos!! More

Auto Purchase Working with the team was very satisfying. Dan our salesman was outstanding. We really appreciated the whole experience. Would definitely purchase ano Working with the team was very satisfying. Dan our salesman was outstanding. We really appreciated the whole experience. Would definitely purchase another vehicle from this dealership. More

Out of pocket repair expense. Disappointed to learn that the window regulator on my CPO 2017 X5, still under original warranty, was not a covered repair. I purchased the car at th Disappointed to learn that the window regulator on my CPO 2017 X5, still under original warranty, was not a covered repair. I purchased the car at the end of January 2020 and was looking forward to somewhat better treatment by BMW. My service rep was understanding but echoed the BMW line. More

Sal was great! Got us in touch with the sales staff and not only helped with the service but we bought a used car, too. The entire sales team from the Brian to see if we could move up, to Charles Fernan not only helped with the service but we bought a used car, too. The entire sales team from the Brian to see if we could move up, to Charles Fernandez and finance were top notch. More

Great service. Thanks. I like the valet service, the wait was very reasonable to schedule. I had a day delay in getting my car back, but that was my fault too. I had a hard time getting to the right person t was very reasonable to schedule. I had a day delay in getting my car back, but that was my fault too. I had a hard time getting to the right person to set up the valet appointment, but I couldn't remember the correct wording to get to the right person. I had to leave like 4 voicemails before I found Courtney. But she was so awesome! More

So far, this time around, everyone has been Johnny on the Spot. Very efficient, quick to answer my texts and phone calls. I have been through the buying and selling process with many minis many, many times. Spot. Very efficient, quick to answer my texts and phone calls. I have been through the buying and selling process with many minis many, many times. Always a pleasure! More

Low Oil Level Derrick was awesome and provided excellent service. The wash wasn't very good as they didn't dry the car or wash one of the wheels. Derrick was awesome and provided excellent service. The wash wasn't very good as they didn't dry the car or wash one of the wheels. More

Cesar my service advisor was awesome! Polite, and efficient. Provided a loaner vehicle and kept his word as to when my vehicle would be repaired. efficient. Provided a loaner vehicle and kept his word as to when my vehicle would be repaired. More

Great people to work with. Chellcey was a great sales person. Very nice selection of vehicles the overall experience was nice.the long trip from Port Charlotte was worth it person. Very nice selection of vehicles the overall experience was nice.the long trip from Port Charlotte was worth it More