Ferman MINI of Tampa Bay

My experience was great! The communication about my vehicle was wonderful. They kept me informed every step of the way. I would recommend them to anyone. vehicle was wonderful. They kept me informed every step of the way. I would recommend them to anyone. More

Amazing staff and service The employees at Ferman BMW have always been courteous, friendly and seem to really care about the customer. They strive to please customers in a gen The employees at Ferman BMW have always been courteous, friendly and seem to really care about the customer. They strive to please customers in a genuine manner. More

Very Happy with Ferman Mini. Always a pleasure doing business with you. My Mini Cooper Roadster S is in good hands as always with your service dept. Thank and have a great day!!! business with you. My Mini Cooper Roadster S is in good hands as always with your service dept. Thank and have a great day!!! More

It was quick and Derrick kept me in the loop and followed up with me after the service was over answering all questions that came up up with me after the service was over answering all questions that came up More

Finance/Warranty/Sales Joe Cleaver is very informative, perfectionist, friendly, explains in detail which leaves you feeling like you know what you signed up for especially Joe Cleaver is very informative, perfectionist, friendly, explains in detail which leaves you feeling like you know what you signed up for especially where warranty is concerned. I've had 7 years experience with Joe first when he was in the service department and now in the Finance. David Soto in Sales Department was very patient, friendly, knowledgeable, not pushy but persistant meaning keeping you informed/followed up, and took his time with you. I go out of my way to go to this dealership for its continued great service and honesty. More

The moment u walk in the door, right up to leaving Ferman, you will be treated royally! Courtney Deacon at the front desk is the best! Ferman, you will be treated royally! Courtney Deacon at the front desk is the best! More

Good but could have been great! Our car was purchased new and on the way home the traction control light came on, the forward warning collision warning and pedestrian warning came on Our car was purchased new and on the way home the traction control light came on, the forward warning collision warning and pedestrian warning came on and kept dinging in the car to warn us it was not working. Service kindly came and picked up my car and left us a loaner which was amazing as we live well over 50 miles away from the dealer. The car was fixed the next day and everything is great now!!! More

Simply the best. They take the time to listen to vehicle needs and wants versus selling what's on the floor. Passionate about Minis. Awesome. needs and wants versus selling what's on the floor. Passionate about Minis. Awesome. More

Excellent Service I had a problem with may car while was near Ferman BMW so I just pulled up to the service area without an appointment. I was greeted by Jamie and Cesa I had a problem with may car while was near Ferman BMW so I just pulled up to the service area without an appointment. I was greeted by Jamie and Cesar. They immediately started troubleshooting my issue putting me at ease. They had me a loaner car within 10 mins and sent me on my way while they continued to troubleshoot issue with car. Within 1.5 hours they called me with their findings. The car was repaired and I picked it up very next day. Cesar provided excellent customer service from beginning to end! Thank You! More

Thank you! Bob Annis is very nice, patient, helpful, knowledgeable and straightforward and so is Bob Cleaver. Really appreciate all the help and I really like my Bob Annis is very nice, patient, helpful, knowledgeable and straightforward and so is Bob Cleaver. Really appreciate all the help and I really like my first MINI. More