Fenton Nissan of Knoxville
Knoxville, TN
69 Reviews of Fenton Nissan of Knoxville
Caring service people Excellent service and they don't make up stuff that could cost you. Are not pushy like another dealership I use to visit. Comfortable waiting room wi Excellent service and they don't make up stuff that could cost you. Are not pushy like another dealership I use to visit. Comfortable waiting room with drinks and popcorn with TV and Wi-Fi. More
Oil chsnge It took nearly 1.5 hours to do the oil change and the complimentary wash. We appreciated the wash, but even so I think this is too long. Probably won It took nearly 1.5 hours to do the oil change and the complimentary wash. We appreciated the wash, but even so I think this is too long. Probably won't be returning. More
Just checking running lights It is always a great experience and love the coffee and water. They are always polite and ask if there is anything else they can do for you. It is always a great experience and love the coffee and water. They are always polite and ask if there is anything else they can do for you. More
Really helped me and my daughter with getting our vehicles Very helpful , honest,and give them a rating of 100 very satisfied. And really appreciate everything they done for us special thanks to Brian Scarboro Very helpful , honest,and give them a rating of 100 very satisfied. And really appreciate everything they done for us special thanks to Brian Scarborough and all the finance and administration for all there help and support Suzanne. More
The best experience I was treated with respect and kindness. Eddie and the finance department did everything they could to get me in a car! I love my 2015 Nissan Versa an I was treated with respect and kindness. Eddie and the finance department did everything they could to get me in a car! I love my 2015 Nissan Versa and will only be buying cars from Fenton Nissan. More
Great Customer Service Best customer service I have ever had when purchasing a vehicle. Everyone from start to finish was fabulous. I will recommend Fenton Nissan to everyon Best customer service I have ever had when purchasing a vehicle. Everyone from start to finish was fabulous. I will recommend Fenton Nissan to everyone. More
bolt under car came off In& out quick service work done right,very nice service center. Love the hours you are open,need that for work hours. Thank you guys. In& out quick service work done right,very nice service center. Love the hours you are open,need that for work hours. Thank you guys. More
FANTASTIC AND INFORMATIVE. SUSAN WAS OUR SERVICE PERSON WHO WENT ABOVE AND BEYOND. TO GET OUR CAR INTO SERVICE AND WHEN WE HAD A QUESTION IF IT WASNT IN HER FIELD SHE WENT OUT O SUSAN WAS OUR SERVICE PERSON WHO WENT ABOVE AND BEYOND. TO GET OUR CAR INTO SERVICE AND WHEN WE HAD A QUESTION IF IT WASNT IN HER FIELD SHE WENT OUT OF HER WAY TO FIND THE ANSWER. WE MET OUR MECHANIC ROBERT AND HE EXPLAINED EVERYTHING AT DETAIL AND ANSWERED ALL OUR QUESTONS BOTH PEOPLE ARE DEFINITELY PEOPLE PERSONS AND SHOULD BE RECOGNIZED. More
Oil Change Servicing Prompt upon calling for an appointment. Available discounts offered through the conversation and upon arrival for appointment, Mr. Booker, service wr Prompt upon calling for an appointment. Available discounts offered through the conversation and upon arrival for appointment, Mr. Booker, service writer, was responsive and courteous. Complimentary wash and vac was offered but no time to take advantage but will be back. Very satisfied with the experience and this was not my first time in their service department for an oil change! Nice folks so far but cannot remember the names of all of the encountered folks from phone to service but it was al least three and all represented their firm in a professional manner. More
Oil changes Upon calling for availability of oil changes for my 2 cars, was told by James Booker that I could bring them anytime before 2. A discount was mentione Upon calling for availability of oil changes for my 2 cars, was told by James Booker that I could bring them anytime before 2. A discount was mentioned during the conversation. Upon arrival Travis was exceptional too; enthusiastically helpful and courteous. I received a complimentary wash and vac. From sales, to parts, to service; every employee has been courteous and helpful in every way. I will continue to use their service department and when it is time to buy another car, I will buy at Fenton and refer everyone I know to them. More