Fenton Nissan of Knoxville
Knoxville, TN
69 Reviews of Fenton Nissan of Knoxville
Oil Change I appreciate the quick turnaround when I bring my vehicle in for service and was pleasantly surprised with the offer of a complimentary car wash. I appreciate the quick turnaround when I bring my vehicle in for service and was pleasantly surprised with the offer of a complimentary car wash. More
Oil Change The staff at Fenton Nissan were very friendly, professional and helpful. You could tell Travis wanted to go out of way to assist with any of my needs The staff at Fenton Nissan were very friendly, professional and helpful. You could tell Travis wanted to go out of way to assist with any of my needs. I think the waiting area needs to be "re-looked" at. Go do a walk-thru at Rusty Wallace Honda. You will learn. And the only "items" offered, was bottled water....and that was empty. Again, go to a walk thru at Rusty Wallace Honda. More
Oil change Wash was able to make the appointment quickly, then the work was done very quickly, plus they were doing a special free car wash. Fantastic!! Wash was able to make the appointment quickly, then the work was done very quickly, plus they were doing a special free car wash. Fantastic!! More
alignment, tire rotation and service James is great service advisor. If all service was directed by him I would be able to recommend this service center to other people. However the other James is great service advisor. If all service was directed by him I would be able to recommend this service center to other people. However the other service advisors are not so competent. More
Best service in town! I went to my first visit at Fenton Nissan, but it will not be my last. From the call to make the appointment to once my car was ready, everyone I enco I went to my first visit at Fenton Nissan, but it will not be my last. From the call to make the appointment to once my car was ready, everyone I encountered was friendly. All services were explained to me in detail so I could make an informed decision on which services I wanted. The wait time was short, but I still had a nice, clean area to wait in. James Booker is very friendly and helpful. I really appreciate the service he gave me and my family. More
I will be back! James is a great service advisor. Thanks fpr being polite and patient with the many questions I asked. Service was speedy. The waiting area was clea James is a great service advisor. Thanks fpr being polite and patient with the many questions I asked. Service was speedy. The waiting area was clean and child friendly. Thanks Ill be back. More
Excellent customer service We arrived late on a Monday night and the staff had great attitudes about having to stay past closing hours to help us with our purchase. We arrived late on a Monday night and the staff had great attitudes about having to stay past closing hours to help us with our purchase. More
Best service department in Knoxville I guess everyone's heard it's best to take your vehicle to a dealership for service but it's too expensive. Well that's not the case at Fenton Nissan. I guess everyone's heard it's best to take your vehicle to a dealership for service but it's too expensive. Well that's not the case at Fenton Nissan. It actually doesn't cost anymore than anywhere else and the service and people are great to work with. I've taken my 2012 Rogue there for every service for the last three years, driven with confidence that all the work has been done right, and haven't paid anymore than if I had shopped around each time. As an added perk I've gotten to know a lot of the people there and always feel welcome. More
Great experience Great service and the most friendly, helpful personnel. Travis immediately waited on me. James took my remote and drove my car into service departmen Great service and the most friendly, helpful personnel. Travis immediately waited on me. James took my remote and drove my car into service department. Travis brought my old dirty filter out to the waiting area to show me that it needed to be replaced. He also explained all the checks that were made on my car and told me the results. AND they vacuumed and washed my car. Couldn't ask for better service. More