Fenton Nissan of Knoxville

Trying to take advantage Bought a Nissan versa about 9 months ago 2015 brand new . I paid 13,300 for the car. Went in today to looking to possible upgrade. They offered me 650 Bought a Nissan versa about 9 months ago 2015 brand new . I paid 13,300 for the car. Went in today to looking to possible upgrade. They offered me 6500 for the car .I only put on 13000 miles on the car. They are selling the same year ,same car with 26000 miles for 11000. Needless to say that we're trying to swindle me. What 2015 can u buy with 13000 miles for 6500. I was loyal because I bought the first car with them but now they lost the sale and I'll never go back there again More

Misrepresentation and Lies To Start I must say Mr Justin Carter, Sales Rep. was awesome, professional and worked very hard for me. He gets (5) Stars. On 01/14/2016 i was recomm To Start I must say Mr Justin Carter, Sales Rep. was awesome, professional and worked very hard for me. He gets (5) Stars. On 01/14/2016 i was recommended by a VA Peir to go to Fenton Nissan. I'm a disabled vet,, I went made contact with Mr. Justin Carter of the sales dept., he found me the exact vehicle I wanted. A 2015 nissan altima s, charcoal grey, demo model. I drove it feel in love was sold on it. Myself and Mr. Carter did the paperwork, Mr. Carter returned from Finance office said the deal was done and finished if I could provide a co-signer. I called another friend from the VA, he said he would co-sign but would have to be on Friday, 01/15/2016. Mr. Carter stated that would be fine, deal was done according to finance dept. , and that they just needed co-signers information. On 01/15/2016 myself and my co-signer arrived at the dealership, they took my co-signers info, . We waited for approximatley 3hrs, Mr. Carter advised was a different finace person and not the one from 01/14/2015 and he was working something different for me. Meantime they stated I could not have the car I test drove and feel in love with the day before because it had more than 1500 miles on it and it was consider to be used. The brought a 2016 model of the same vehicle to show me but just wasnt the same as the original one I drove and liked. After 3 hrs of waiting. Mr. Carter returns and tells me now the finace dept. says they can't make a deal. So needest to say I wil be contacting the Tenn. Dept of veterans's affairs, Knoxville DAV, Knoxville VA Annex, and the Knoxville VFW Post and advising them not to recommend Fenton Nissan to any others veterans. Bradford M. Walker More

very fast and professional the best treatment you can ask fo Great dealership very quick and professional service.they will help you anytime you call anyway they can .always there for you .will work with you on Great dealership very quick and professional service.they will help you anytime you call anyway they can .always there for you .will work with you on any deal to get you what you want or need. More

Amazing group of people! The day I walked into that place I have been treated with such professionalism and respect. Despite my low credit score, they never treated me any dif The day I walked into that place I have been treated with such professionalism and respect. Despite my low credit score, they never treated me any different. My purchase is great and everyone from the sale lady to the finance manager to the sales manager have been gracious and respectful at every turn. Amazing group of people. More

Bad experience Bought a used car, discovered it need wheel bearings replaced two days after buying. The dealership would not do anything to address. The extended wa Bought a used car, discovered it need wheel bearings replaced two days after buying. The dealership would not do anything to address. The extended warrant was offer at a cost of $2,000, making it not affordable for a 2006 model. I will not shop here again, thanks More

pleasant new car buying experience Everyone was friendly and greeted me as I came in the door. I had no intention of purchasing a new car on this day. My objection was to test drive, an Everyone was friendly and greeted me as I came in the door. I had no intention of purchasing a new car on this day. My objection was to test drive, and get the best deal, at whatever dealership might have the best offer. I was very impressed with all the staff, and how well I was treated. Not only did I get the best vehicle I've ever had, I also had a most pleasant buying experience. I know I will enjoy driving my new Juke, after all, Nissan says it all. More

Perfect Customer Satisfaction All the met staff was very helpful and friendly. I highly recommend this dealership. They give a family like atmosphere and make you feel welcome. All the met staff was very helpful and friendly. I highly recommend this dealership. They give a family like atmosphere and make you feel welcome. More

Another day at the dealer attentive and friendly staff, work was completed as promised. love the complimentary wash and vac. like the coffee and popcorn in the waiting area. attentive and friendly staff, work was completed as promised. love the complimentary wash and vac. like the coffee and popcorn in the waiting area. what about putting a computer in the area behind the kids place where customers can get to the internet, like at a hotel lobby? More