Feldman Chevrolet of Lansing

Mark Callahan was especially helpful to me when I brought my car in for repair service. Although I had made my appointment online the previous week, there was a miscommunication regarding my needing a loane my car in for repair service. Although I had made my appointment online the previous week, there was a miscommunication regarding my needing a loaner car due to two scheduled medical appointments. There were no loaner cars available on Monday. Mark then spoke with a manager at Feldman and arranged for me to have a new "Spark" as a loaner vehicle. I also needed to add collision to my car insurance to cover the "Spark", and Mark dialed my insurance company for me, and arranged for them to email him a copy of my amended insurance policy. On Tuesday, Mark called to advise me that due to the repair of my steering column, I would also need a wheel alignment, and quoted me the price. I also told him that I had not had an oil change during the Covid lockdown, as my car was in the garage other then driving 1000 miles during that entire 14 month time. Mark recommended that I get an oil change and tire rotation, which were done. Mark called me when all the repairs were finished, let me know of the final cost, and told me where to park when I returned to the dealership. I am an 80 year old woman, who truly appreciated Marks attention to detail and his polite and considerate manner. More

I have just recently relocated to the area. My truck was having some issues. I had it towed to Feldman Chevrolet. Mark, in service, was wonderful. Everyone I came in contact with were friendly and willin having some issues. I had it towed to Feldman Chevrolet. Mark, in service, was wonderful. Everyone I came in contact with were friendly and willing to help. I was given continual feedback throughout the repair. I was highly satisfied and will not hesitate to use them again in the future. More

Exceptional service. Staff always very helpful and considerate. Highly recommend this dealership from which I have purchased/leased several vehicles over the years. Thank you! considerate. Highly recommend this dealership from which I have purchased/leased several vehicles over the years. Thank you! More

Fast and friendly been going there for about 5 yrs and look forward to dealing with this dealership for many more to come. Thank you v look forward to dealing with this dealership for many more to come. Thank you v More

Mark is such a nice man. He was very helpful and was able to give me a very close estimate on the cost of the maintenance work needed on my vehicle. Great team working at Feldman. to give me a very close estimate on the cost of the maintenance work needed on my vehicle. Great team working at Feldman. More

They did great all around work. Did what needed to be done and were very helpful. Good car selection to choose from and reasonable on prices. done and were very helpful. Good car selection to choose from and reasonable on prices. More

Exceptional service. Timely and efficient!! Will definitely be back in the future. Aaron made sure I was comfortable and answered all my questions that I had definitely be back in the future. Aaron made sure I was comfortable and answered all my questions that I had More

Had a great experience from time I made my appointment tell I left dearship I.Didnt have To wait 2week for a appointment to get in for Maintenance. So to say I had a great Experience tell I left dearship I.Didnt have To wait 2week for a appointment to get in for Maintenance. So to say I had a great Experience More

My needs are always met with courteous and knowledgeable service. My vehicle was finished a lot sooner than expected. I was kept informed of the progress throughout the day. service. My vehicle was finished a lot sooner than expected. I was kept informed of the progress throughout the day. More