Feldman Chevrolet of Lansing

The sales team went above and beyond. This was the best Experience I have had purchasing a new vehicle. I would use this dealership again. The staff was very helpful and friendly. This was the best Experience I have had purchasing a new vehicle. I would use this dealership again. The staff was very helpful and friendly. More

I had a great car buying experience I absolutely hate buying cars, mainly because of pushy car salesmen. I had a great experience finding our dream car at a very reasonable price. Jaim I absolutely hate buying cars, mainly because of pushy car salesmen. I had a great experience finding our dream car at a very reasonable price. Jaime didn't waste our time trying to price haggle us. She was very polite and respectful. There were a couple follow up items we addressed after the purchase and Jamie dealt with all of them very timely, and kept us up to date with the status of the follow up items. Overall, I was very happy and would recommend working with Jaime. More

Awesome sauce Jamie is so great. She has professionalism with a little bit of witty humor to get through the process of buying a car. Don't mess around with those o Jamie is so great. She has professionalism with a little bit of witty humor to get through the process of buying a car. Don't mess around with those other salesman Jamie is the real deal. More

Terrific customer service! I had the pleasure of working with Jamie who was able to get me an amazing car within my price range. She and other representatives were very profess I had the pleasure of working with Jamie who was able to get me an amazing car within my price range. She and other representatives were very professional and I was very impressed with how much of their effort and loyalty is true to their customers. Would definitely to any one of my friends! Thanks again for such a wonderful experience -Josh More

General Overview Jamie was friendly and knowledagble, she was a bit slow on follow-up but other than that I was satisfied dealing with ther. Pricing was accurate and J Jamie was friendly and knowledagble, she was a bit slow on follow-up but other than that I was satisfied dealing with ther. Pricing was accurate and Jamie discolsed all relative information prior to making the final deal. I would buy another car from her. More

Fantastic Service Start to Finish We were looking for a very specific vehicle and found what we wanted online. We called the dealership and initially spoke with Kyle who was extremely We were looking for a very specific vehicle and found what we wanted online. We called the dealership and initially spoke with Kyle who was extremely helpful. He then referred us to Jamie Lepard to assist us with the sale of the vehicle. After speaking with Jamie and negotiating a deal over the phone, we made the one hour trip to test drive and purchase the vehicle. Kyle and Jamie provided exceptional customer service from the initial phone call through the closing of the deal. Both were highly attentive to our needs and provided outstanding customer service. Fantastic GM dealership! More

Great Dealership Awesome dealership to purchase a vehicle from. Our salesman, Shaun Glasscock was great to work with. Shaun is reliable, dependable and efficient. He Awesome dealership to purchase a vehicle from. Our salesman, Shaun Glasscock was great to work with. Shaun is reliable, dependable and efficient. He is a diamond in the ruff. I will definitely buy another vehicle from this dralership. Great Service center too... More

Sold and satisfied Found a 9-year-old, low-mileage Accord at Kouts. Had the car checked out at a factory dealership and discovered expensive routine maintenance that wa Found a 9-year-old, low-mileage Accord at Kouts. Had the car checked out at a factory dealership and discovered expensive routine maintenance that was recommended for the existing mileage. Kouts dropped the price to offset the bill for most of the work. They also adjusted the price to offset a repair project that wasn't obvious but was discovered before the sale. Salesman Chuck Perry was very responsive, though one or two other people we dealt with before Chuck weren't that adept. We still get e-mails from him. It's close to a year since the purchase and the Honda runs great, though it gets abysmal gas mileage, something the used-car dealer would have no way of knowing on the lot. We drove 30-35 miles one way to Kouts maybe 3 times, and the transaction was well worth the drive. More

Great Service I bought my second vehicle through Chuck Perry. Chuck goes the extra mile to made my purchases easy and great deals! I recommend that you call him. I bought my second vehicle through Chuck Perry. Chuck goes the extra mile to made my purchases easy and great deals! I recommend that you call him. More

Excellent experience - used and new! We have been more than pleased with our last two vehicles, both of which are from Bud Kouts and sold to us by Chuck Perry. He was excellent to work w We have been more than pleased with our last two vehicles, both of which are from Bud Kouts and sold to us by Chuck Perry. He was excellent to work with from start to finish, both in 2011 when we bought a used HHR, and this year when we bought a brand new 2015 Traverse, which we needed for towing. We would highly recommend that you go see Chuck if you are looking for a vehicle. He treats his customers so well, it's like he is an old friend instead of a stranger you just met. More