Fathers & Sons Volkswagen
West Springfield, MA
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148 Reviews of Fathers & Sons Volkswagen
My expereience at FATHERS and SONS was outstanding! Ryan My expereience at FATHERS and SONS was outstanding! Ryan was extremely helpful, knowledgable about the vehicle I was interested in and worked with me My expereience at FATHERS and SONS was outstanding! Ryan was extremely helpful, knowledgable about the vehicle I was interested in and worked with me to get into a fantastic, 2013 Jetta! I recommend Ryan to anyone who is looking for a car. He is professiponal, a pleasure to work with and has a great attitude!! Ryan made the "car buying" experience enjoyable and I am very happy with my Jetta!! More
I can not say thank you enough. The entire staff at Fathers and Sons was fantastic! This is the second brand new Jetta I have purchased at your dealership. I came in and was greeted the second i came t Fathers and Sons was fantastic! This is the second brand new Jetta I have purchased at your dealership. I came in and was greeted the second i came through the door. I told Mr.Beavis, the sales manager i had seen a car online that i was interested in, and he set up a test drive with Arber. I loved the car the second I sat in it. Arber was VERY helpful and polite and answered any questions i had and made sure i understood everything. When i decided on the car for sure, the whole team at Fathers and Sons got everything taken care of so quickly. They had the car registered and detailed in no time at all. The paperwork was a breeze, and I was on my way in a car that i LOVE!!! This is the second car of many in the future that I will be getting at your dealership. As a customer, who is als in sales for my job, i would like to say Thank you to Fathers and Sons. I am a very happy customer! i look forward to doing business with you again in the future. More
While shopping for my new Passat, I visited 3 local dealerships. I was already pretty sure what I was going to get, this was the time for the dealership to sell itself to me. While in shopping mode a dealerships. I was already pretty sure what I was going to get, this was the time for the dealership to sell itself to me. While in shopping mode at Fathers & Sons, my salesman, Frank Marvici, was particularly busy that day. In watching his activities, getting a vehicle ready to leave for a new customer and taking the time to go over the details of the car, working on finalizing another sale. All of this while taking care of myself and another prospective buyer. I liked what I was seeing, the dealership was clean, the staff was friendly without jumping at you like vultures as some salespeople can do. This being said, I returned the following day to start the actual purchase of my new Passat. As he was the previous day Frank was great to work with, taking the time to answer all of the questions that I had along with some I had not yet thought of. Due to my hectic work schedule, picking up the car could have been a real pressure day, But Frank and the rest of the team at Fathers & Sons made this go smoothly as well, even though I could not get there until late in the day, everyong was more than willing to spend the needed time to finalize everything. As I had noted on the prior Saturday, when Frank was finalizing the delivery, he spent ample time to go over in detail how some of the featurs of the car worked. While pulling off of the Fathers & Sons lot with my new car I felt that my experience was very positive, thanks in part due to the detail that was given along the way. I would recommend Fathers & Sons to all, especially to Frank Marvici who made it easy. More
Fathers & sons have been super nice to me and they were the only one that would help me get a New Jetta !!! Thank you very much from the bottom of my heart !!! Thank you I love my new jetta were the only one that would help me get a New Jetta !!! Thank you very much from the bottom of my heart !!! Thank you I love my new jetta More
Ryan Bussinger recently sold me my second new car purchased at father and sons. I have found him to be courteous, knowledgable, and very cognizant of the value of my time. He handled all of the "legw purchased at father and sons. I have found him to be courteous, knowledgable, and very cognizant of the value of my time. He handled all of the "legwork" behind the scenes, so that when it came time to complete the purchase, all I needed to do was fill out the paperwork and I was on my way. It is because of Ryan that my loyalty has, and will, remain with Father and Sons. I know when I am dealing with him that I am getting the best deal around, and I don't need to worry about price shopping the competition. He doesn't waste my time trying to sell me "extras" that he knows I am not interested in and don't need. He is not pushy at all, and this is very important to me. I have left dealerships in the past due to overly aggressive sales people. Ryan knows the difference between selling someone a car, and bullying them into a car, and I appreciate that. He makes the experience enjoyable, as it should be. I have, and will continue, to recommend Ryan as a car salesman to all of my friends and family. Father and Sons is very lucky to have such a great sales person. Please contact me if you have any questions about this review More
Ryan was very easy to work with and l was very happy. Even though l live in Northampton l know l wanted to at least try Fathers & sons- l bought it on the spot! Ryan was clear, helpful and honest! Even though l live in Northampton l know l wanted to at least try Fathers & sons- l bought it on the spot! Ryan was clear, helpful and honest! More
I went in to Fathers and Sons expecting to do a few test drives and move to the next dealership. Instead I met up a with a very nice salesman whom I clicked with almost instantly. He could tell what I wante drives and move to the next dealership. Instead I met up a with a very nice salesman whom I clicked with almost instantly. He could tell what I wanted (from my brief description) and showed be a few, but then to my choice, the Jetta TDI. I'm a person who immediately knows if he likes/dislikes something; this car felt great to drive. We began talking numbers and and to be the horrible haggler I am, stated as much. Frank was very honest with me, which while may be a little less attractive quality as a salesmen, made me all the more comfortable and helped seal the deal for me. I did have to wait a bit of a while when actually receiving my car (had a different color brought in) which was a little frustrating, however the primary reason was my insurance company. And then i examined the situation on the other foot; the dealership team was staying late on my behalf to converse/call/dispute/whatever needed to be done to make sure I was in my car that evening. Can't be too upset with that. Now I love every time i get in the car, and I knew I made the right decision. Fathers and sons definitely made a client of me. timhickey18@gmail.comvery nice More
From the moment we entered the dealership, we were greeted in a friendly manner. Frank was accommodating in every way possible. He showed us various options of cars we might be interested in based on greeted in a friendly manner. Frank was accommodating in every way possible. He showed us various options of cars we might be interested in based on our needs. He gave us time to make a choice and look at other dealerships for other types of cars. When we made the decision, he made every effort to get the car and have it ready for us as soon as we needed it. Frank also made it possible for the leased car we previously had to be returned for us. No other dealership has ever made that possible. He explained the car to us and when the car was pulling to the right the day after we picked it up, he had us bring it in right away to be fixed. He made every effort to make this experience as painless as possible. The people in the service department were polite and made me aware of the progress of the repair. More
Everything was fine, very satisfied. I would highly recommend this dealership to anyone. The staff was very attentive and helpful with a difficult situation that I was in. recommend this dealership to anyone. The staff was very attentive and helpful with a difficult situation that I was in. More
My experience at Fathers and Sons VW was a great one. This was my first new car purchase, and it couldn't have been a better experience. I got all the information I needed on a couple vehicles, but This was my first new car purchase, and it couldn't have been a better experience. I got all the information I needed on a couple vehicles, but never felt pressured. I felt welcomed and appreciated by the entire staff, but never overwhelmed. And, going in to the purchase process was easy, thoroughly explained, and stress free. Fathers and Sons gave me a great price on the vehicle I wanted, as well as the best trade in value from any dealership I saw. I love my new car, and I'm confident Fathers and Sons will take care of me with this vehicle, and my next, and next. More