Fathers & Sons Volkswagen
West Springfield, MA
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148 Reviews of Fathers & Sons Volkswagen
Excellent all the way around. Thank you! I appreciate everyone's attentiveness and professionalism while helping me to buy my new Jetta in the exact model u wanted. If went so smooth and easy. everyone's attentiveness and professionalism while helping me to buy my new Jetta in the exact model u wanted. If went so smooth and easy. More
Frank was very courteous, respectful, knowledgable and genuinely excited about the vehicle we ended up purchasing. At the beginning of the day, Fathers and Sons was to to be 1 of 3 dealership stops we wer genuinely excited about the vehicle we ended up purchasing. At the beginning of the day, Fathers and Sons was to to be 1 of 3 dealership stops we were going to make. As it turns out it was the first and last. I attrbute that to the way we were treated by Frank. We would definitely recommend the dealership and Frank Marvici to our friends in the future. More
I was pleased with the money I was given on a twelve year old Passat and was treated very fairly in every step of the new car buying process. old Passat and was treated very fairly in every step of the new car buying process. More
This is my second vehicle at Father's and Sons and with Ryan Bussinger. Ryan is an amazing car salesman. He treats you like his family. It is a wonderful feeling to be able to call and speak with your ca Ryan Bussinger. Ryan is an amazing car salesman. He treats you like his family. It is a wonderful feeling to be able to call and speak with your car salesman at any time to check in and see if it is a good time to trade in or what is going on and feel so trusting and so well taken care of. My mother and my two children Collin and Ian are now customers at Father's and Sons. He treats us all wonderfully. He is always a gentleman, very polite, prompt, courteous, honest and straight forward and he goes the extra mile to make sure the customer is happy. With both of my vehicles I have left with leases feeling very well cared for and during the course of my lease he always makes a point to follow up and check in. Ryan is very dedicated to his job and he is a tremendous asset to Fathers and Sons and to myself and my family. Thank you very much Ryan for your wonderful care and for my wonderful vehicles, because of Ryan I will be a long term customer at Father's and Sons. More
Very easy to work with Ryan! Pricing was not painful (as it can be with car buying). Ryan spent plenty of time with me understanding the vehicle features and gave me a nice follow up call to ensure that eve it can be with car buying). Ryan spent plenty of time with me understanding the vehicle features and gave me a nice follow up call to ensure that everything was going well. Very good experience!! More
My experience at Fathers and Sons VW was very positive. They were flexible and patient working with me to find a vehicle that suits my needs and budget. I am very happy with the car and service received. They were flexible and patient working with me to find a vehicle that suits my needs and budget. I am very happy with the car and service received. More
Frank was awesome. The reason why Frank deserves this rating is that he made the car buying experience enjoyable and worked with me to ensure that I had the VW I wanted. Love the new Passat SE. Best, rating is that he made the car buying experience enjoyable and worked with me to ensure that I had the VW I wanted. Love the new Passat SE. Best, Joshua Rickman More
I looked at and drove two new Hondas and two Volkswagen Passat(s) elsewhere. The sale occurred as is because your salesman, Tim, extended sincere no-nonsense respect and intentions to meet all our needs. M Passat(s) elsewhere. The sale occurred as is because your salesman, Tim, extended sincere no-nonsense respect and intentions to meet all our needs. Mine first as the customer, yours as a dealer, and of course his own (earning a living). The car sells itself but "elsewhere" sales staff diminished the integrity of the encounter. I resented the excessive pressure from the paper-work manager to purchase add-ons. These seem to draw attention to the short-comings of the car and transaction, real or not. More
I chose to buy my new passat at Fathers & Sons because of my past experience with the dealership in 2008. The sales,finance and service reps are all very polite, knowledgeable and go out of there because of my past experience with the dealership in 2008. The sales,finance and service reps are all very polite, knowledgeable and go out of there way to meet my needs. More
Had a great experience with Anthony. He was knowledgeable and extremely helpful. He worked closely with us in getting what we wanted, although the car I was looking for was not available. knowledgeable and extremely helpful. He worked closely with us in getting what we wanted, although the car I was looking for was not available. More