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Fathers & Sons Volkswagen

West Springfield, MA

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rated
148 Reviews

434 Memorial Avenue

West Springfield, MA

01089

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148 Reviews of Fathers & Sons Volkswagen

January 23, 2013

Excellent all the way around. Thank you! I appreciate everyone's attentiveness and professionalism while helping me to buy my new Jetta in the exact model u wanted. If went so smooth and easy. More

by Kimmer25
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake, Dan, Ryan Bussinger
January 08, 2013

Frank was very courteous, respectful, knowledgable and genuinely excited about the vehicle we ended up purchasing. At the beginning of the day, Fathers and Sons was to to be 1 of 3 dealership stops we wer More

by kdorantes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Marvici, Frank Marvici
January 02, 2013

I was pleased with the money I was given on a twelve year old Passat and was treated very fairly in every step of the new car buying process. More

by stevro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Marvici, Frank Marvici, Service Department
December 28, 2012

This is my second vehicle at Father's and Sons and with Ryan Bussinger. Ryan is an amazing car salesman. He treats you like his family. It is a wonderful feeling to be able to call and speak with your ca More

by laurendansereau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Bussinger, Ryan Bussinger
December 12, 2012

Very easy to work with Ryan! Pricing was not painful (as it can be with car buying). Ryan spent plenty of time with me understanding the vehicle features and gave me a nice follow up call to ensure that eve More

by burt.dietz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Bussinger
November 28, 2012

My experience at Fathers and Sons VW was very positive. They were flexible and patient working with me to find a vehicle that suits my needs and budget. I am very happy with the car and service received. More

by pdegregorio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Bussinger
November 26, 2012

Frank was awesome. The reason why Frank deserves this rating is that he made the car buying experience enjoyable and worked with me to ensure that I had the VW I wanted. Love the new Passat SE. Best, More

by Joshua Rickman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Marvici, Frank Marvici
November 16, 2012

I looked at and drove two new Hondas and two Volkswagen Passat(s) elsewhere. The sale occurred as is because your salesman, Tim, extended sincere no-nonsense respect and intentions to meet all our needs. M More

by acrane1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim San Andres
October 22, 2012

I chose to buy my new passat at Fathers & Sons because of my past experience with the dealership in 2008. The sales,finance and service reps are all very polite, knowledgeable and go out of there More

by dcarr22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Beavis, Ryan Bussinger, Service Department
October 16, 2012

Had a great experience with Anthony. He was knowledgeable and extremely helpful. He worked closely with us in getting what we wanted, although the car I was looking for was not available. More

by TFAnderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bernal
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