Fathers & Sons Volkswagen
West Springfield, MA
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148 Reviews of Fathers & Sons Volkswagen
I just wanted to say I should have bought my car at father and sons. There were so honest with me about my VW that I bought somewhere eles in Auburn MA over the phone. There wasn't any hidden messages father and sons. There were so honest with me about my VW that I bought somewhere eles in Auburn MA over the phone. There wasn't any hidden messages or lies or anything of that nature. They told me the truth about the deal I got. They will be getting all my service from now on and they had no problem at all welcoming me to their dealership. The other dealership forgot to schedule me and after I got my car towed in because the gas lid latch broke, (couldn't put any gas in the car) they didn't even let me know the parts were in. So I show up at dealership in Auburn MA and they forgot my car totally, They actully thought they had already fixed it. There telling me its fixed, and I said how can it be fixed I just drove it here. Patrick Motors is a joke and I will continue to let everyone know how that dealership operates. More
I had a great experience purchasing a pre-owned car from I had a great experience purchasing a pre-owned car from Ryan at Fathers and Sons. Ryan was very courteous and professional. I felt like I was in I had a great experience purchasing a pre-owned car from Ryan at Fathers and Sons. Ryan was very courteous and professional. I felt like I was in a first class dealership, and could trust the people there. I really feel like I got an outstanding price for the car. I thought it was a fair price going in, but when I did some research afterwards, I realized just how fair it was. Ryan was great in communicating with me during the sales process, the delivery, and post-delivery. I'm so glad that I purchased this car from a first class dealership, rather than a small used car business. They detailed the car beautifully, and gave me a full tank of gas. I know that Ryan and Fathers and Sons was very fair, trustworthy, and would stand by me if I had any problems. Thanks for the great experience! More
This was a very easeful process and although there were a few details which needed to be addressed before the sale was final and the vehicle was ready for pick up each was handled in a pleasant and timely ma few details which needed to be addressed before the sale was final and the vehicle was ready for pick up each was handled in a pleasant and timely manner. Communication which is key was excellent throughout the entire process. So I am hoping the vehicle (used) matches the standards set by Ryan Bussinger and all others who played a role in this transaction. Sincerely, Stephen Severin More
Our experience at Fathers & Sons was exceptional. We received a fair price for our trade and a great price on a preowned Audi. Ryan and the team at Fathers & Sons provided excellent service, from setti received a fair price for our trade and a great price on a preowned Audi. Ryan and the team at Fathers & Sons provided excellent service, from setting up an appointment for us (we live 60 miles away) to the purchase of the vehicle (quick and easy!) You can't go wrong at Fathers & Sons! More
Ryan and David were both very fair and fun to work with. They were aggressive in working out a way for me to get the car I wanted. Aggressive in a good way. Ryan has been very helpful post sale with good They were aggressive in working out a way for me to get the car I wanted. Aggressive in a good way. Ryan has been very helpful post sale with good follow up and assistance making service arrangements. More
Traditionally, buying a car ranks up there with root canal on the 'Things I'd rather not have to do today' list. However, my experience with Fathers & Sons in the purchase of my Jetta TDI Sportwagen was canal on the 'Things I'd rather not have to do today' list. However, my experience with Fathers & Sons in the purchase of my Jetta TDI Sportwagen was pleasant from walking through the door to driving away in my new vehicle. All of the staff were friendly and attentive whether directly involved in the purchasing process or not. Frank Marvici, my salesman, orchestrated things smoothly, knowledgeably and with a sense of fun. I have no qualms about providing a 5-star recommendation for Fathers & Sons. More
Dear Ryan, First I want to tell you how completely Dear Ryan, First I want to tell you how completely ecstatic I am with my purchase on so many levels! I LOVE MY JETTA!! Second, I am even mo Dear Ryan, First I want to tell you how completely ecstatic I am with my purchase on so many levels! I LOVE MY JETTA!! Second, I am even more pleased with the ease of picking up my vehicle. You and your team knew that I had an extremely tight time line I was working with. You had me in and out of your dealership in, what seemed like, a flash! Lastly, but certainly not least, you, Ryan treated me with respect. As a woman I have been to many other dealers, looking for the exact car I bought from you, and I was treated almost as if I was ignorant! You and your team have my respect. To have earned that from me can be quite a task but you and your team achieved that. Again Thank You for the ease of purchase and thank you in advance for anticipated quality service needs. Sincerely, Jennifer More
I love love love the service after the sale... Jersey (the driver, spelling ? ) does everything he can to help you, extremely considerate and get you to where you have to go on time! Keri, Gabe and Chri (the driver, spelling ? ) does everything he can to help you, extremely considerate and get you to where you have to go on time! Keri, Gabe and Chris make an exceptional service team...thoughtful,mindful and wanting to take care of your EVERY need, what can be better than that! Besides... I love my Passat... it is my smart auto, looking forward to being able to purchase another someday. Thanks for taking such good care of me...and my son, who purchased a saab there with Ryan...also terrific. I will recommend you all anytime 100% ~ Happy holidays deb More