Fathers & Sons Volkswagen
West Springfield, MA
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148 Reviews of Fathers & Sons Volkswagen
Ryan Bussinger went above and beyond to make sure that I was happy with my purchase. Originally wanted to purchase a used car and did not think i would be able to afford a new car. Ryan kept contact with me was happy with my purchase. Originally wanted to purchase a used car and did not think i would be able to afford a new car. Ryan kept contact with me and got me into a new gli autobaun which was exactly what i wanted. Best experience i have ever had while purchasing a car. He also followed up to make sure i was satisfied and did not have any questions 2 days after the purchase, appreciate all the work he put into this purchase. More
I really had a great overall experience due to the speed, friendliness, professionalism, and likablity of Frank Marvici. He also showed attentiveness to all my questions and concerns and states that he is th friendliness, professionalism, and likablity of Frank Marvici. He also showed attentiveness to all my questions and concerns and states that he is there if I need him even after the sale. He introduced me to the service dept. for which was important to me (he did not know that). Frank is an asset to Fathers and Sons More
This is my first VW purchase, and enjoyed the entire purchase experience. There is no sales pitch or sales pressure involved, and the sales person was very honest and genuine about it. I live in CT, and purchase experience. There is no sales pitch or sales pressure involved, and the sales person was very honest and genuine about it. I live in CT, and I decided to buy the car from Fathers & Sons from Mass because of their knowledge and experience. I would certainly recommend this dealership to all my friends and family. More
I have bought two cars from Ryan at fathers and sons. He is an outstanding salesman and I would buy a third from him. The rest of the staff is friendly and helpful as well. is an outstanding salesman and I would buy a third from him. The rest of the staff is friendly and helpful as well. More
My entire experience with Fathers and Sons was excellent. Arber was both enjoyable to work with, knowledgeable and responsive. MNy experience with the sales manager David was also very positive. His makin Arber was both enjoyable to work with, knowledgeable and responsive. MNy experience with the sales manager David was also very positive. His making a car availalbe to me while waitng for the new car was very helpful. I am currently enjoying driving my new TDI Wagon and so far it is living up to expectations, and my wife loves the sunroof. Thanks again for making this experience a positive one. More
This is the 3rd VW I have leased from Fathers & Sons and the experience has been hassle free and straight forward every time. First things first, Ryan is the best! He told me exactly what the lease pric and the experience has been hassle free and straight forward every time. First things first, Ryan is the best! He told me exactly what the lease price would be for each of the different cars I was looking at and there was no messing around or back and forth nonsense that happens at other dealerships. I also cannot forget to thank Don who delivered my Candy White GLI up to New Hampshire. He was wicked cool! I can't imagine a better car buying experience and that is the reason I continue to go back to F&S even after moving 90 miles away. More
This is the third time I have gone to Fathers and Sons for a new car. The reason - consistent reliability. As a dealership, they are honest and straight-forward, and they work WITH you to find the balanc for a new car. The reason - consistent reliability. As a dealership, they are honest and straight-forward, and they work WITH you to find the balance between what you ideally want in a new car, and what you can realistically afford in your life. There is no pressure - but there is open-ended support whenever you need it - throughout the process. From their sales dept (Frank Marvici and David Schlosser) to the staff in service - there is a continuity of approachability, professionalism, and active support to make the duration of your ownership of one of their vehicles a positive one throughout the life of that vehicle.. More
The team at Fathers & Sons was amazing to deal with. Saw the sign & drive deal @ 11:30 on a Saturday night, emailed them about the deal and the car was ready for me the following Friday. Easiest transa Saw the sign & drive deal @ 11:30 on a Saturday night, emailed them about the deal and the car was ready for me the following Friday. Easiest transaction I ever had. This is my 3rd lease/purchase from the dealership More
This is the third vehicle I have purchased at Fathers & Sons, and there's good reason for it: they are the very best. Ryan Bussinger has sold all three vehicles to me, and the reason why is because he ha & Sons, and there's good reason for it: they are the very best. Ryan Bussinger has sold all three vehicles to me, and the reason why is because he has treated me with the utmost respect and friendliness. Ryan will make sure you feel like the single, most important customer in the world and will go above and beyond to ensure that you are 100% satisfied with your experience at Fathers & Sons. They are extremely organized and eliminate as much of the hassle as possible when it comes to purchasing a vehicle. They are very competitively priced, will give you the fairest trade-in price possible, and will give you top-notch service long after the purchase of your vehicle. I don't know if I will ever want to deal with another dealership again, and that is not something many people can say about their own. It's a great feeling! So the next time you shop for a vehicle, make sure you stop in at Fathers & Sons in West Springfield, and be sure to ask for Ryan. You will be happy you did! More
My overall experience with Fathers and Sons, and specifically with Ryan Bussinger, was a positive one. I had visited several other dealerships that day and Ryan was the best informed on product info specifically with Ryan Bussinger, was a positive one. I had visited several other dealerships that day and Ryan was the best informed on product information of them all. He was very personable as well. I would a definitely recommend Ryan and the dealership to any of my friends looking for cars. His followup, after the sale, was also professional and thorough. I was very pleased with the whole experience. Susan Dugan More