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Fathers & Sons Volkswagen

West Springfield, MA

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148 Reviews

434 Memorial Avenue

West Springfield, MA

01089

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148 Reviews of Fathers & Sons Volkswagen

April 01, 2014

Visit with Angela My wife and I were considering for a while as to whether or not to purchase a new vehicle when I had received a call from Angela. We had brought in ou More

by AbeYany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Miguel
March 30, 2014

Angela did a wonderful job explaining the features of my new vw passat. I enjoyed the "no haggle" experience. A fair price on the new car and trade-in the first time removes the negative experiences associa More

by Williamroch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Miguel
March 20, 2014

It was very pleasurable dealing with Fathers & Sons. The staff was very professional and attentive to my needs. I was not entirely sure of the direction I was going to go with my new vehicle, but the de More

by jjg614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin, Steve
March 12, 2014

I first chose this dealership because there online prices where good, Then the next was the great service and response I got when I inquired about a few cars they had ranging from new to used. I then set up More

by nurse12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve sales Manger, Christine online sales
March 04, 2014

The entire process from selecting and test driving a new vechicle to assessing trade-in value of my existing one to financing and delivery was relaxing, informative and fairly quick. More

by Hamp08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Dendievel
February 19, 2014

Maria, Steve and staff were amazing and not once did I feel pressured or preyed upon. I would definately recommend and come back in three years to upgrade. More

by Bridget11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria and Steve. Maria was absolutely amazing with showcasing the car, she was very personable and I felt like I haved known her forever! Steve made the financng portion a breeze and was not your typical shark. He knew my budget and made it work.
January 06, 2014

Fathers & Sons Volkswagen consistently delivers the exceptional customer experience and it's evident the minute you walk through the door of their dealership- Any door. Our company purchased 5 - VW Je More

by flynnbr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Dore Steve O'Shea
November 25, 2013

Ryan is a super guy to work with. He knows my personality and works hard to put the right deal together. He is very responsive to my requests on pricing, equipment, and financing options. I have purchased 2 More

by Jimtitus
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Bussinger
November 05, 2013

I came to the dealership with a specific budget in mind and car I wanted. I was serviced immediately, given a test drive of the vehicle I requested without any issues. Frank walked me through budget option More

by JayKT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Marvici
November 04, 2013

Just bought a 2013 VW Sportwagen from Fathers & Sons. Tim San Andres is a quality sales guy -- knowledgeable, good follow up, great with details, and not pushy. Highly recommended. More

by jwsinton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim San Andres
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