Fannin Automotive Family of Dealerships
Ashland, KY
138 Reviews of Fannin Automotive Family of Dealerships
Great experience!! Braiden was top notch professional. I would recommended this team to all my family and friends. I purchased a Mazda CX5 and they made sure they put me in the exact one I was looking for! would recommended this team to all my family and friends. I purchased a Mazda CX5 and they made sure they put me in the exact one I was looking for! More
Chris and Larry were great to work with and both were very friendly and personable. The transaction was made with ease, both of them handling as much as possible to make the process as easy as possible very friendly and personable. The transaction was made with ease, both of them handling as much as possible to make the process as easy as possible for me. Would definitely send folks to both of them for assistance with purchasing a car! More
My wife and I began our shopping experience speaking with Larry Zimmerman II. Larry set up an appointment for my wife and I to meet with Chris Ruddman later that evening. When we arrived at the dealership we Larry Zimmerman II. Larry set up an appointment for my wife and I to meet with Chris Ruddman later that evening. When we arrived at the dealership we were met with friendly faces who pointed us to Chris. After speaking with Chris about what we were interested in, we took a test drive. Chris was extremely helpful in explain the new features of the automobile and going over the numerous safety features. Once returning to the dealership we were introduced to Larry so we would have a face with a name and voice. We discussed the vehicle we wanted down to the exact color. Unfortunately the vehicle was not in stock at Fannin's, but instead of taking the easy way out they searched and found the vehicle then had it brought in for us. 20 minutes after working with Chris Skiles we had our new vehicle. We can not say enough about the friendly professional service we received at the hands of the Fannin's Toyota Team. The sales team went as far as to take the documents to my wife's place of business to complete the transaction. My wife and I will NEVER buy another vehicle from anywhere other than Fannin's!!!!! More
My husband and I have purchased two new vehicles from James Fitzgerald in the past two years. In 2012, we traded in our Chevy Cavalier for a larger, more reliable family car (Toyota Highlander). Last mon James Fitzgerald in the past two years. In 2012, we traded in our Chevy Cavalier for a larger, more reliable family car (Toyota Highlander). Last month, Jan. 2014, we traded in our Highlander for an even larger Sienna. The Highlander was a perfect fit, the style is attractive and the drive is comfortable. We used our wheel warranty one time for a dented wheel (pot hole). Advantage Toyota of Barboursville would not honor our warranty. We complained and Advantage learned that they were required to honor the warranty, however service fees and additional charges were high. We contacted Joey Bova of Fannin in the service dept. and he resolved the issue with no additional fees. We were impressed with the professionalism and quality of work from Fannin. After two years, our family has grown even larger and traveled more. With incentives and ingenuity, James Fitzgerald was able to provide us an offer on our trade-in and a new Sienna that we could afford. Our family has met many of the Toyota representatives, including Gary and Chris Fannin. Everyone made the purchasing process more enjoyable. Thank you, Fannin! We LOVE our new Sienna! More
I was very pleased with my experience at fannins and hope to do more business in the future. james,ben,and carol was very friendly and professional. I just hope in the future service if needed will be the sa to do more business in the future. james,ben,and carol was very friendly and professional. I just hope in the future service if needed will be the same . More
James fitzgerald was absolutely the best! This was the third car we have bought from him. His help continues even after the sale. If I have a problem all I have to do is call! third car we have bought from him. His help continues even after the sale. If I have a problem all I have to do is call! More
Went to purchase a new Hyundai. Were greeted promptly, and shown car we were interested in. James was very helpful, without any pressure. The purchase process was a pleasant experience, and we even go and shown car we were interested in. James was very helpful, without any pressure. The purchase process was a pleasant experience, and we even got a better financing offer through the dealership. Also set up a service appt. for our current Hyundai which hasseveral recall issues. All the people at this dealership were friendly. Glad we picked Fannin. More
This is a great dealership, Chris was a super nice guy and went out of his way to be kind. Ben was easy to work with and didn't try to go "back and forth". Super place to purchase a vehicle. and went out of his way to be kind. Ben was easy to work with and didn't try to go "back and forth". Super place to purchase a vehicle. More
Ray and Chris worked very hard to get us the vehicle we wanted. They took care of us before, during, and after the sale. They both have great personalities and are probably the two best sales people we h wanted. They took care of us before, during, and after the sale. They both have great personalities and are probably the two best sales people we have ever worked with in buying a vehicle. More
Michael and Ray went out of their way to make sure that we were happy, not only during our transaction but also afterward, and it was very much appreciated. we were happy, not only during our transaction but also afterward, and it was very much appreciated. More