Fannin Automotive Family of Dealerships

I had an excellent experience working with Michael. It was a very comfortable process, no hard sell and I felt very confident in his knowledge and expertise. There were a couple of questions he wasn't sur was a very comfortable process, no hard sell and I felt very confident in his knowledge and expertise. There were a couple of questions he wasn't sure of and rather than guess or smooth over those, he got the answers. Coupled with the fact that he is very personable, it made for a great overall experience. I will definitely recommend him and Fannin Motors to my friends and family. More

Everyone was very friendly and helpful. My father,daughter and I went to compare Camry's to Corolla's. Shane Kennedy was our sales representative. He has a good personality and was very knowle father,daughter and I went to compare Camry's to Corolla's. Shane Kennedy was our sales representative. He has a good personality and was very knowledgeable and honest. We took each care on a test drive. Both were very nice, and rode smoothly. But we decided we liked the Camry best. It was bigger and more suitable for what we needed and what we were used to. More

This was the very first car I've ever bought new and my experience couldn't have been any better. Shane Kennedy and Butch Huff did an excellent job showing me the cars and explaining the features. They my experience couldn't have been any better. Shane Kennedy and Butch Huff did an excellent job showing me the cars and explaining the features. They also had plenty of patience in dealing with my indecisiveness between the 2 cars I wanted and whether I wanted to trade my car in or not. Chris Skiles went over the financing and Michael Abrenica showed me how to use the extensive amount of features the car came with. I would definitely recommend this dealership to anyone. Their customer service is top notch. Thanks again to the people of Fannin Automotive and I hope to see you all for my next car too. More

I Normally deal with another collision center in Huntington when one of my cars is in an accident, however because my "baby" my Mercedes was in a collision I figured I would get the best quality wor Huntington when one of my cars is in an accident, however because my "baby" my Mercedes was in a collision I figured I would get the best quality work from an actual Mercedes dealership......WRONG! Tom from the body shop did his job and was very polite in contacting me for updates on my vehicle. My main concern was the diminished value of the car after the accident. After I received the car back from Fannin the first time I took the car to another Mercedes dealership and learned that they did not even put the insulation back in my door. Oversight or trying to rip me off?...you be the judge. The paint on the car looked good but the doors still do not open quite like they did before the accident. After taking the car back twice and them having the car over 3 months! the car is finally satisfactory in my book. Upon picking up my car for the final time my insurance company was asking for a trade-in value before the accident and after the accident so they could pay my diminished value claim. Good luck with that! They refuse to print any trade in on paper with their name on it. They gave me a piece of paper with my car listed but hand wrote the trade in value. They refused to sign the value and refused to even put it on their letterhead. Obviously that was not much help to me as my 3rd grade son could have provided me with the same information! My advice to you. If you have a car you want repaired right and good customer service. DONT GO TO FANNIN. I gave them every opportunity to make things right and they refused. And trust me I'm not the type to usually complain at all. I can assure you I gave my $$ to Fannin for the last time! More

We have purchased 4 new vehicles within 1 year and 2 Toyotas this month! Fannin Toyota was the best experience. Larry was great! He followed through with getting back to me and providing all of the in Toyotas this month! Fannin Toyota was the best experience. Larry was great! He followed through with getting back to me and providing all of the information I requested. The deal was easy and I felt he was very straight-forward with me. I appreciated him taking the hassle out of buying a new vehicle. I dealt with Larry on the phone for a few days and when we arrived at the dealership, we met Braiden Dillow and he worked with Larry on the rest of the deal. He was also exceptional. He was very personable and made the transaction seamless. He went over the vehicle thoroughly with me and my daughter before we left that night. Carol (in finance) was efficient and very, very nice! Plus, she was quick, which we appreciated since we had about a one hour and forty-five minute drive home. I will definitely call on them when I am in the market to purchase another vehicle. I have already recommended them to friends that will be buying soon. I felt that the deal I got and the service were well worth driving a little way for. By the way, we first heard of Fannin through the commercials, then we searched for them on the internet. Thank you Fannin Toyota!! Rhonda White and Alexandra White More

Such friendly, professional, knowledgeable sales people! Michael and Butch were so patient with me as I test drove a Mercedes, changed my mind and eventually ordered one that was picked up for me in Youngst Michael and Butch were so patient with me as I test drove a Mercedes, changed my mind and eventually ordered one that was picked up for me in Youngstown, Ohio. They answered every single question I had...Michael knows the features available on each model and can show them to you like he's owned the car for ten years...really a whiz on all the features. The price I paid was more than fair, as was the interest rate I was given. I was referred to Fannin by a friend and will definitely recommend to my friends. Overall experience was made really wonderful, thanks to these two fine men. More

We have purchased 3 new cars in the last 3-4 years from Ben Mills and this time we were looking for new vehicles, we called Ben and since he had been promoted to used cars, he asked Michael Abrenica to he Ben Mills and this time we were looking for new vehicles, we called Ben and since he had been promoted to used cars, he asked Michael Abrenica to help us. We had met him once before and were delighted with his knowledge, his kindness and respect for us. He treated us wonderful and we bought 2 new Prius from him. One for myself and one for my husband the next week because we liked mine so well. I would highly reccomend Michael and Ben and all the staff because they were just wonderful and friendly to us. I feel they went beyond the call of duty to satisfy our needs, and the price was pretty good too. We quit going to the Toyota dealership in Huntington WV because they wouldn't give you a good deal like Fannin's. We always tell our friends about Fannin's More

Came highly recommended. Love the look and feel of the toyota camera. When visiting the shop, the people were very friendly, nice and I felt like I was at home. Thank you very much. toyota camera. When visiting the shop, the people were very friendly, nice and I felt like I was at home. Thank you very much. More

We were greeted by a sales rep by the name of Shane Kennedy. It was his first day on the job and we were his first customers. We could not have asked for a better sales person. He was wonderful and spe Kennedy. It was his first day on the job and we were his first customers. We could not have asked for a better sales person. He was wonderful and spent a lot of time answering our questions. We had the intention of only browsing and not buying for another week or so. However, we were impressed with the selection on the used car lot. We test drove three vehicles we were interested in and asked Shane to give us the best deal possible. We were so impressed with the selection and Shane's professionalism and helpfulness that we ended up buying. It was his first day at work and we were his first customers. When we entered the Dealership with Shane we were introduced to Bobby Brantley, Larry Zimmerman and Michael Abrenica. These gentlemen were so helpful in answering additional questions and making sure that our goal toward purchasing a vehicle was met. Our last gentleman we met was Chris Skiles who explained the financing and helped us compete the paper work that was needed. While we were waiting, the car we were purchasing was cleaned and prepared for us to drive home. We feel that Fannin Family Dealership is one which we would recommend to everyone and we will definitely return for any future purchases. Thank you, Don and Linda Spence More

Had great service from the time we got out of our car . Michael walked the lot looking for the car with what we were looking for. Soon as we enter the dealership Bobby was right there trying to make it al Michael walked the lot looking for the car with what we were looking for. Soon as we enter the dealership Bobby was right there trying to make it all come together. Thank You Gentlemen!!!!! More