Fannin Automotive Family of Dealerships
Ashland, KY
138 Reviews of Fannin Automotive Family of Dealerships
Living an hour away from the dealership makes scheduling and completing repairs more complicated than it might be for others, so when a scheduled repair was not completed satisfactorily - returning to the d and completing repairs more complicated than it might be for others, so when a scheduled repair was not completed satisfactorily - returning to the dealership was a hassle. The service manager offered to have a driver pick up my vehicle to rectify the problem, yet almost one month later the dealership has yet to follow through with that commitment. The experience has been a disappointment - making it unlikely I would patronize the dealership again or recommend it to others. More
I had a great experience with Matt Bates and Larry Zimmerman .(Internet Sales) Matt was the main point of contact. Chris the Finance Manager was especially helpful. There is in my opinion a tire bal Zimmerman .(Internet Sales) Matt was the main point of contact. Chris the Finance Manager was especially helpful. There is in my opinion a tire balance or front end alignment issue with the Solara Convertible I purchased and don't you know the on day I drive from Cincinnati to Fannin the service department is closed for inventory purposes. Chris stepped up and agreed that we should not have to drive this extreme distance to have the tire balance and alignment checked out. he agreed that that could be done here is Cincinnati and I could forward the receipt to Fannin to be reimbursed. What great customer service!!!!! I am so impressed that I will drop Fannin's name with my friends here in Cincinnati. More
I had an amazing experience at Fannin Automotive. I purchased a slightly used 2011 Toyota Camry from a young, polite man named Braiden Dillow. I explained to him that I needed a new used car for my purchased a slightly used 2011 Toyota Camry from a young, polite man named Braiden Dillow. I explained to him that I needed a new used car for my new family because my previous car was too small and didn't have a very high safety rating. He listened to my story and directed me to a Camry. I then explained to him that I had a very tight budget; He made my payment exactly where I needed it to be! I will most definitely recommend Fannin Toyota to anyone, they have such a great staff!! Thanks Fannin!! More
Being an exsalesman, I was very thorough in doing my homework in buying a vehicle. Probably a little difficult too, Great Experience! Thanks Matt & BJ homework in buying a vehicle. Probably a little difficult too, Great Experience! Thanks Matt & BJ More
WE HAD A WONDERFUL EXPERIENCE AT FANNIN MOTORS WE WAS GREETED BY MICHAEL ABRENICA WHEN WE PULLED UP, WE TOLD HIM WHAT WE WAS LOOKING FOR HE TOOK US RIGHT TO THE VECHICLE HE EXPLAINED SOME THINGS ABOUT WE GREETED BY MICHAEL ABRENICA WHEN WE PULLED UP, WE TOLD HIM WHAT WE WAS LOOKING FOR HE TOOK US RIGHT TO THE VECHICLE HE EXPLAINED SOME THINGS ABOUT WE TOOK IT FOR A TEST DRIVE, HE WAS NOT PUSHY WHICH WE REALLY APPRICIATED. HE ANSWERED ANY QUESTIONS WE HAD, TREATED US TO LUNCH WHILE HE GOT US SOME FIGURES VERY FRIENDLY, VERY HELPFUL IN US MAKING OUR DECISION TO PURCHASE OUR MAZDA CX9. CAROL FERGUSON IN FINANCE WAS ALSO VERY HELPFUL IN OUR FINANCING DECISIONS. I WILL CERTAINLY RECCOMMEND THESE FOLKS TO EVERYONE THAT IS THE MARKET FOR A NEW VEHICLE. More
My experience with Fannin Motors was great! I was looking for a new car for my daughter. After visiting another dealership earlier in the day and being completely disappointed with the service we received, w for a new car for my daughter. After visiting another dealership earlier in the day and being completely disappointed with the service we received, we decided to visit Fannin's. We were immediately greeted by our salesman Chris Rudmann. He was so nice, helpful and friendly. He listened to what we had in mind, and sold us the perfect car. We were always treated with the up-most respect, customer service was great, and the staff was very friendly. I feel she got a great car for a great price and would highly recommend them to all my family and friends. They definitely made my daughter one happy girl, she loves her new Elantra, and I am proud to say we are now a part of the Fannin family! Thank you!! More
Was getting ready to sell my toyota Prius, when the starting battery went dead. The hybred tech said they did not have a replacement so early the next day they went after one and had me back on the ro starting battery went dead. The hybred tech said they did not have a replacement so early the next day they went after one and had me back on the road by noon. Couldn't ask for better service under this situation. Thank you. More
Love my new van! Thanks so much for all who helped us drive it home! Highly recommend Fannin's for anyone looking to buy a new or used vehicle! drive it home! Highly recommend Fannin's for anyone looking to buy a new or used vehicle! More