Fannin Automotive Family of Dealerships
Ashland, KY
138 Reviews of Fannin Automotive Family of Dealerships
We returned to Fannin to buy a new Toyota because everything from the salesman to the service department was exceptional during the first purchase. This last experience was even greater because of th everything from the salesman to the service department was exceptional during the first purchase. This last experience was even greater because of their salesman, Michael Abrenica. This young man went far beyond the norm to locate the exact vehicle we wanted, kept us informed on a regular basis, had it delivered and ready for pickup in a very timely manner. He always acted in a very professional manner, very polite and very patient with us while we decided which vehicle we wanted. He is truly a fine representative for Fannin. We always recommend Fannin and Michael to our family and friends. Without a doubt, we will be returning to Fannin in the future. More
Excellent service, Michael and Butch made my purchasing experience a wonderful moment. I have been positevely impressed by their manner and knowledge on the Mercedes cars. experience a wonderful moment. I have been positevely impressed by their manner and knowledge on the Mercedes cars. More
Starting with sales Chris Porter was one of the best with product information, went to great lengths to endure my needs were met with the unit I selected, the service department has now taken care of my Sant product information, went to great lengths to endure my needs were met with the unit I selected, the service department has now taken care of my Santa Fe three times now, they were top notch with the care taken to making sure my request were taking care of ASAP. They explained everything that was done and the condition of my SUV. When you call you get a real person to answer any question and act on your needs. One of the best customer friendly dealerships I have done business with. From the moment you step into the dealership they make you feel like your part of their family. More
Having just purchased a 2014 S550 Mercedes from Butch Huff, I was then introduced to Mike Abrenica. Mike had been trained at at the Columbus, Ohio Mercedes training center on the operation of the Mercede Huff, I was then introduced to Mike Abrenica. Mike had been trained at at the Columbus, Ohio Mercedes training center on the operation of the Mercedes. Mike then proceeded to introduce me to the operation of my new Mercedes and was instrumental in helping me to navigate all the systems, which were different that I was accustomed to. I have called Mike several times since with questions concerning the new systems on the car and he has been able, willing and very patient in answering my concerns. I have bought many new autos in the past and I am hear to say that Mike Abrenica has shown me the most help and consideration of them all. I would highly recommend to anyone who is shopping for an automobile to contact Mike at the Fannin Dealership for all your automotive needs. Sincerely, Darrell Haney More
James went above and beyond to take care of me. He came to pick me up after an automatic starter was put on. He was very kind. I would definitely recommend him to anyone to pick me up after an automatic starter was put on. He was very kind. I would definitely recommend him to anyone More
I had a good experience at Fannin. They worked with me on my trade and helped me achieve my goal. James Fitzgerald was very professional and attentive to my needs. I would recommend him as a salesman... on my trade and helped me achieve my goal. James Fitzgerald was very professional and attentive to my needs. I would recommend him as a salesman... More
Picked James as my wife's Toyota 4-Runner and son's Scion TC salesman because of a couple reasons. He was one of the assistant football coaches when my son played middle school football, I was al son's Scion TC salesman because of a couple reasons. He was one of the assistant football coaches when my son played middle school football, I was also the booster president. I was in a position to where I dealt with the coaches and the team needs more than other parents. Never saw anything out of the guy besides being encouraging and behind the boys 100%. Taught what he kid, did what was asked of him by the head coach, and was a pleasure to be friends with. Sought him out the moment we walked in the door, worked his tail off to get us what we wanted to pay for the new ones, and what we wanted for our trade ins. Good guy! Couldn't recommend more!! More
When I was faced with the challenge of finding a new vehicle, I immediately chose Fannin Automotive. I wanted a Hyundai Sonata, but I wasn't sure if I could afford it. My husband and I went to Fannin's vehicle, I immediately chose Fannin Automotive. I wanted a Hyundai Sonata, but I wasn't sure if I could afford it. My husband and I went to Fannin's where we were greeted by Salesman, James Fitzgerald. James explained the options with the Sonata. He was very knowledgable and demonstrated great confidence in both Hyundai and the Fannin Automotive Group. We explained to James that we wanted to drive to Huntington and see a 'brand' that Fannon didn't sell. I appreciated that James didn't speak negatively of the other brand, but instead he asked for the opportunity to involve the Sales Manager, BJ and see what Fannin could do to get our business. James worked with BJ and they were able to deliver on that promise. I have since recommended James Fitzgerald to other friends and family. I enjoyed the experience, and will definitely choose James for any future purchases. Lastly, I can't write this without mentioning Joey Bova who has always greeted me with a smile for my scheduled maintenance! Fannin's operates like a family, each person executes their role and enhances the entire experience! If you're looking for the best, go to Fannin's, if you're looking for a great experience..ask for James Fitzgerald. More
This makes the second vehicle I have purchased from Fannin Automotive Family. My first was a 2007 Toyota Camry, purchased brand new. I looked at other Toyota dealerships but Fannins gave me the best de Fannin Automotive Family. My first was a 2007 Toyota Camry, purchased brand new. I looked at other Toyota dealerships but Fannins gave me the best deal. I paid off the Camry and decided it was time to move up. So I purchased a 2012 Toyota FJ Cruiser Trail Team Edition. My salesmen was James Fitzgerald. James is a great salesman and guy. He worked with me on my trade in and getting a great price on the FJ. When ever I'm at the dealership he remembers me and comes over and asks how everything's going. James really cares about the customers and I'm glad he was my salesman. I recommend Fannins, they have the best prices on vehicles. I will keep my FJ for ever but if I ever need another vehicle I know where to go. More
James Fitzgerald is the dealer to work with! He helped me through the entire process of buying my first car. He took away the fear of making a purchase by sharing his knowledge of finding a dependable, affor through the entire process of buying my first car. He took away the fear of making a purchase by sharing his knowledge of finding a dependable, affordable vehicle and also by explaining the financing steps. There is no doubt that I will be making my next purchase with James Fitzgerald by my side. More