Family Toyota of Burleson

Quick, easy and extremely friendly I had been looking around for a new vehicle. We were greeted by one salesman-not bombarded. He listened to what I wanted and needed. I would recommend I had been looking around for a new vehicle. We were greeted by one salesman-not bombarded. He listened to what I wanted and needed. I would recommend this dealership to anyone. I will be back for my next truck. More

The BEST experience in buying a vehicle EVER!!!!!!! Alison Cabrera walked up to me, introduced herself and we are now good friends. Derrick Mickens and Nikki Luther all worked together and stayed late Alison Cabrera walked up to me, introduced herself and we are now good friends. Derrick Mickens and Nikki Luther all worked together and stayed late, to get me out the door in less than 3 hours. What a Team! This dealership does not make "deals" or play games. They are honest, fair and are determined to make lifelong customers. I truly believe they appreciate your business! More

2015 Camry SE I had a wonderful experience while at Family Toyota,everybody was so friendly and attentative to my needs all of my questions were answered in a profe I had a wonderful experience while at Family Toyota,everybody was so friendly and attentative to my needs all of my questions were answered in a professional manner... Daryl was very patient with me and indecisiveness and matched me with the PERFECT car... Derrick called to confirm my appointment and made a point to introduce himself to me once I got to the dealership, I truly left feeling like apart of the FAMILY!!!! More

Wonderful!!! I was so pleased with my experience at Family Toyota of Burleson! Tammy was very helpful. Her and Derrick met us right at the door after John set up a I was so pleased with my experience at Family Toyota of Burleson! Tammy was very helpful. Her and Derrick met us right at the door after John set up an appointment with us. When we walked in, the receptionist called me by name, as she also knew to expect me. I was beyond impressed! The car was already out and ready for me to drive. The price was very good on the sticker and we were even able to negotiate a warranty, thanks to Dustin and Tammy. They really understood my needs and budget. They worked hard to make sure I was happy with the payments and comfortable with the terms. I would recommend them 100 times over!! Great selection of new and used vehicles and you really are made to feel like you are apart of the family! More

Excellent and exceedingly fair treatment!!! Every person that helped me at this dealership was sincere in their efforts to rectify huge overpayments created from another dealer. Because of their Every person that helped me at this dealership was sincere in their efforts to rectify huge overpayments created from another dealer. Because of their help, I now understand the degree of injustice done to me from this other dealer. Derrick S. Mickens, Tammy Rix, Vu Tran, Nick Lipinski and Kevin Langford each explained to me my options for purchasing a new car from them. I absolutely love the new Prius, and they did not overcharge me. Rolled into my finances were a payoff of $22,806 of a market value of $12,000 trade-in on a car purchased a few months ago from Vandergriff Toyota. Family Toyota provided me guidance in cancelling all non-standard services that Vandergriff claimed as standard/necessary for a 2011 Toyota Prius previously purchased from Vandergriff. I'm not through with dealing in letters and legal battles against Vandergriff, but I am thoroughly happy with the professional and kind treatment of Family Toyota. They are HONEST, SINCERE and truly CARE about their customers as people, and not just optimum profit for themselves. I recommend FAMILY TOYOTA of Burleson 100%!!! Go to Family Toyota in Burleson today if you want fair and honest treatment in purchasing a Toyota!!! Sincerely, Janet B. More

Bought a Camry 2015. Great experience. Everyone said hi. Managers said Hi. Tyler did his best for a great deal.patent will my kid running around. Very good place Great experience. Everyone said hi. Managers said Hi. Tyler did his best for a great deal.patent will my kid running around. Very good place More

Impressed We came to see Tyler Andrews about possibly leasing a vehicle for my wife, we ended up leasing two! Tyler was great to work with, as was all of the s We came to see Tyler Andrews about possibly leasing a vehicle for my wife, we ended up leasing two! Tyler was great to work with, as was all of the staff. Even though we've got a couple of Toyota dealerships closer to our home, we will gladly make the trip to work with Tyler again in the future! Thank you! More

Family Toyota of Burleson Changed My Attitude Car shopping is my absolutely my least favorite thing to do in the world. I do not like overbearing, aggressive sales people trying to make a sales qu Car shopping is my absolutely my least favorite thing to do in the world. I do not like overbearing, aggressive sales people trying to make a sales quota deadline regardless of how the purchase may impact my finances or whether the vehicle even meets my needs. I had recently accompanied my teenage daughter to just about every car dealership in the DFW area and remembered exactly why I hate going to dealerships so much. I could write a whole page on the “tricks” we were subjected to at other dealerships in an attempt to get us to buy a new car at a high interest rates or a whole page on the time we wasted, but I would rather write about the wonderful experience and how surprised I was by Family Toyota of Burleson. Our salesperson was Shawn Creek and he took the time to ask a lot of questions to make a suggestion on the right vehicle to meet my needs at a price that was within my budget, and worked to get me the best deal for a payment I could afford. He made suggestions like getting the leather installed on a model that was not as expensive, and I ended up with the exact car I wanted, inside and out, at a price I could afford, with no pressure, and a totally pleasant experience. The finance department allowed me to drive the car home while they worked on the financial aspect (since the banks were closed) and came up with the same interest rate I was promised even though they ended up going through another lending source. I was impressed that my time was valuable to them, and they did all the work without me having to be there. I have bought four brand new vehicles in my life, and this sale by FAR, was the easiest and most pleasant experience. Not to mention, I love my new Camry! When I came back to get the leather installed, a rent car was waiting and ready for me, and I was out in 10 minutes. When I picked it up…it was beautiful and I was out in 10 minutes! I love Family Toyota of Burleson! The facility is great, everyone that works there is pleasant from the door greater to the manager and everyone in between. You have changed my attitude about car shopping… Thank you guys! More

Family restores the FUN to buying a vehicle! Two new vehicles when we were hoping for a used truck with low miles! Thanks to Michael Boles (Rock Star), Jeff Raims (Wisdom in a glass box), and way Two new vehicles when we were hoping for a used truck with low miles! Thanks to Michael Boles (Rock Star), Jeff Raims (Wisdom in a glass box), and way to many others to mention. If it makes you feel better about reading a review, I also just recommended this super-team to my own family. We've never had a better experience with a dealership and we plan on keeping this relationship for years to come! More

EXCELLENT! Everyone was friendly, not pushy, and patient as we took a couple of days to decide. They explained everything from different financing options to ca Everyone was friendly, not pushy, and patient as we took a couple of days to decide. They explained everything from different financing options to car functions. I would highly recommend this dealership to everyone! Nikki, Richard, Josh, and everyone else we worked with were so helpful and patient! More