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Family Toyota of Burleson
Burleson, TX
6,320 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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6,320 Reviews of Family Toyota of Burleson
January 05, 2025
The team at Family Toyota in Burleson always gets me fixed up when I need to get stuff done. Normally I only have Saturday free and they always accommodate me. Tyler and Alex have been helping me since fixed up when I need to get stuff done. Normally I only have Saturday free and they always accommodate me. Tyler and Alex have been helping me since I purchased my vehicle and they are excellent for the team, Family Toyota , Rich Is kind of new and I’m still getting used to him however so far he’s been great at getting my vehicle in for repairs and Lettingme know what I need thank all of the people for me at Family Toyota in Burleson More
by Billloree68
Employees Worked With
Tyler, Alex,Rich
January 04, 2025
"I had the absolute pleasure of working with Sierra Mickens, the Internet Relationship Manager at Family Toyota of Burleson, and I cannot say enough wonderful things about her! From the very first inte Mickens, the Internet Relationship Manager at Family Toyota of Burleson, and I cannot say enough wonderful things about her! From the very first interaction, Sierra was incredibly professional, knowledgeable, and genuinely dedicated to ensuring I had the best experience possible. She made the entire process seamless, answering all my questions promptly and with great detail. Her friendly demeanor and willingness to exceed expectations truly distinguished her. It’s rare to find someone so passionate about providing exceptional customer service. If you're looking for someone who will treat you like family and make your car-buying journey stress-free and enjoyable, Sierra is the one to trust. Family Toyota of Burleson is lucky to have such a gem on their team!" M and D Roger More
by TheAtheist
Employees Worked With
Sierra Mickens
December 29, 2024
Seth Jesus helped me to buy a Camary XLE with premium plus package. He helped me a lot for explaining the car features and support for getting very good deals.5 stars experience. I will come to buy anoth plus package. He helped me a lot for explaining the car features and support for getting very good deals.5 stars experience. I will come to buy another Toyota again from him. More
by Win
Employees Worked With
Seth Boutin, Jesus Medina
December 28, 2024
Fast, Easy, Friendly, Transparent! Love Gabriel and this dealership for the family friendly service! I always feel comfortable and they find me exactly what I need. Love Gabriel and this dealership for the family friendly service! I always feel comfortable and they find me exactly what I need. More
by CHOPS
Employees Worked With
Gabriel Harris
December 28, 2024
Don't you just hate car dealers? Well, not any more! Just purchased from Family Toyota of Burleson and it was the easiest, most painless, hassle-free, pressure-free car buying exper Well, not any more! Just purchased from Family Toyota of Burleson and it was the easiest, most painless, hassle-free, pressure-free car buying experience I've ever had. I'm 72 and have bought many cars over my lifetime and this was the best. I did my homework and found a vehicle listed on their website that interested me. I called in the morning and spent a short time on the phone with the sales manager, Blake. He answered all my questions honestly and truthfully, we got to a price that was agreeable to both of us without any trickery. He texted me the specifics that we had agreed upon. All this took about 15-20 minutes with me at home and not at a dealership going back and forth. I went in to the dealership at about 1 pm the same day and Blake had set me up to meet with Tyler in sales. Tyler brought the car up and explained it as I looked it over. We took the test drive and everything was exactly as described by Blake. The deal had already been done on the phone in the morning, contingent upon my approval with the vehicle itself. What's not to like about that? Tyler then did the necessary paperwork, no add-ons, no pressure, because it was already agreed in advance! Next met with Derek in Finance and he was exceptional. Again, just explained things without trying to upsell anything or add anything to the deal. I was paying cash so had to get a cashier's check from my bank, so left for a bit to go get that and then came back. While waiting for a few moments in the waiting area, the General Manager, Dustin, walked over to ask if I was being helped and we had a very pleasant conversation. He didn't have to do that, but he did! Family Toyota earned my business and they will earn yours as well if you give them a chance. Excellent! More
by RRK
Employees Worked With
Dustin Herndon, Derek Herndon, Blake Byrd, Tyler Stephens
December 26, 2024
The experience was smooth! We were greeted at the start. Atmosphere was friendly.. ended up with a great car! We were greeted at the start. Atmosphere was friendly.. ended up with a great car! More
by bn_gunter
Employees Worked With
Bryan Woodard, Derek Herndon, Blake Byrd, Jason Jutz, Seth Boutin
