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Family Toyota of Arlington

Arlington, TX

4.7
1,817 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,817 Reviews of Family Toyota of Arlington

July 09, 2016

Truly the best car buying experience The people are great ,I didn't feel like they just wanted to sell a car I didn't feel like they were cheating me everything was explained in detail wh More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, David Nevills
Jul 18, 2016 -

Family Toyota of Arlington responded

It was our pleasure to assist and provide you with an excellent experience, Pam. Please feel free to let us know if there is anything we can do for you. We are always happy to help. Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 08, 2016

amazing experience I went into the dealership having no idea what I was doing, since this was the first time I was buying a new car. I was blown away with all the help t More

by susanvavrin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bateman, David Nevills, Lyman King
Jul 18, 2016 -

Family Toyota of Arlington responded

Thank you for taking the time to leave a great review and recommendation! We are pleased to hear our team went above and beyond to provide you with an excellent experience. They will be very happy to hear your kind words. Please feel free to let us know if there is anything we can do for you. We hope to see you again in the future. Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 07, 2016

Incredible Service Center Brought my new Prius V in for his 10,000 mile service. Chase was beyond friendly, professional, and courteous. I tend to dread taking any car to a d More

by Hobbes18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Hataway
Jul 18, 2016 -

Family Toyota of Arlington responded

Congrats on your new Prius V! It was our pleasure to provide you with an excellent car buying experience. Chase will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future. Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 07, 2016

Car buying experience We bought a new camry from David Nevills, he was awesome! He made the whole experience very enjoyable. The whole process was very quick and efficient. More

by Caitlin S Tyree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bateman, David Nevills, Lyman King
Jul 18, 2016 -

Family Toyota of Arlington responded

Congrats on your new Camry, Caitlin! We are pleased to hear David went the extra mile to provide you with an excellent car buying experience. He will be happy to hear your kind words. We appreciate your business and look forward to seeing you again in the future. Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 07, 2016

five thousand miles check up It was an excellent visit. I was very impressed with the personnel and service. I was in and out in less than an hour, which has never happened. I am More

by Jacky French
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robyn, Will Davis, Sandie Stewart
Jul 18, 2016 -

Family Toyota of Arlington responded

Thank you for the review, Jacky! We are pleased to hear you had an excellent experience with Robyn, Will, and Sandie. They will be happy to hear your kind words. We appreciate your business and hope to see you again in the future. Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 07, 2016

Enjoyed Working with Family Toyota My overall experience with Family Toyota of Arlington was great. Everyone at the dealership was friendly and they worked with me to get me into a new More

by amont920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Leon Suggs, Lyman King, John West
Jul 18, 2016 -

Family Toyota of Arlington responded

Thank you for the review! We are pleased to hear your experience was a great one. We appreciate your business and hope to see you again in the future. Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 05, 2016

Excellent service I have been using this dealer for several under their former name. I have always been pleased with their service. Today I had an oil change and genera More

by rlmeado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry. I did not get the name of the people I delt with.
Jul 18, 2016 -

Family Toyota of Arlington responded

Thank you for leaving a great review! We appreciate your kind words and business. Please feel free to let us know if there is anything we can do for you in the future. Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 05, 2016

Wonderful! This newly opened dealership is making amazing deals to get the ball rolling. Great customer service from salesman Nick who was so personable to finan More

by Maricando101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Justin Bateman, Nick Chargualaf
Jul 18, 2016 -

Family Toyota of Arlington responded

What a great review! We are pleased to hear Justin and Nick provided you with an excellent car-buying experience. They will both be happy to hear your kind words. We appreciate your business and hope to see you again in the future. Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 05, 2016

It was Decent, strait forward, quick and professional. Dear Family Toyota Company, IT was an honor to dealt with such corporative staff like you, I got all the care, Hospitality and the focusing I need as More

by balremawi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, David Nevills, Lyman King
Jul 18, 2016 -

Family Toyota of Arlington responded

Dear Mr. Diab Qawasmeh, thank you for taking the time to leave such a wonderful review! It was our absolute pleasure to assist and provide you with a fantastic experience. I'll be sure to let David, Lyman, and Derrick hear your kind words. Please feel free to let me know if there is anything we can do for you. We appreciate your business and look forward to seeing you again in the future. Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 05, 2016

Excellent Service!! My experience with Family Toyota of Arlington was awesome. Chase was very professional and courteous. I had no problem using our warranty. I was very More

by jgregory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Hataway
Jul 18, 2016 -

Family Toyota of Arlington responded

It was our pleasure to provide you with an awesome experience! Thank you for your business and for leaving a great review. We look forward to seeing you again in the future. Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

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