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Family Toyota of Arlington

Arlington, TX

4.7
1,817 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,817 Reviews of Family Toyota of Arlington

September 06, 2016

I absolutely love Family Toyota I came in to have my car serviced and Terri was there within seconds to meet me and get me settled in. Nick is one of the sales associates there and j More

by Regubamis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry in service , Patrick Barrigan, Dontha Robinson, Nick Chargualaf
Sep 08, 2016 -

Family Toyota of Arlington responded

We greatly appreciate you taking the time to leave us such a wonderful review! We are very proud of our knowledgeable and efficient team, and it is great to hear that we achieved that with you! Please let us know if we can be of any service in the future! Have a great day, Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

September 06, 2016

Excellent customer service! Nick helped us today and we couldn't be happier that he did! Very friendly and efficient. Prices are unbeatable and service is the best we've had. Bui More

by Dleavines4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Chargualaf
Sep 08, 2016 -

Family Toyota of Arlington responded

Thank you for leaving a great review! We are pleased to hear you had an excellent experience with Nick. We appreciate your business and look forward to seeing you again in the future. Best, Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

September 06, 2016

Best customer service. I looked online to purchase a new vehicle. I received a lot of phone calls from other dealerships. Nick Chargualaf from family Toyota contacted me an More

by Firefighter18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Chargualaf
Sep 08, 2016 -

Family Toyota of Arlington responded

Thank you for leaving a great review! We are pleased to hear you had such a wonderful experience with Nick. He is indeed a great man who enjoys going the extra mile for all his customers and will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future. Best, Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

September 04, 2016

In and out with no hassle We found the car we were looking for on the Internet. Sent in a request for pricing. We received a response right away with a very reasonable price. W More

by The Highlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Suggs, Nick Chargualaf
Sep 05, 2016 -

Family Toyota of Arlington responded

Congratulations on your new Highlander! We are pleased to know that our team was able to find you a vehicle that matches your needs and wants. We greatly appreciate your business and hope to see you again soon! Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

September 04, 2016

Clearing dash maintenance requiredment light. The problem was identified and cleared with no problems in a timely manner. The repair, required that parts had to be ordered. The car was kept over More

by Doug Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eyeington
Sep 05, 2016 -

Family Toyota of Arlington responded

Doug, thank you so much for leaving us a wonderful review! We highly value your feedback and we're pleased to hear that we provided you with a great experience! We will make sure to pass along your compliments to Bobby! Please let us know if we can be of any service in the future! Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

September 04, 2016

Excellent service Everyone was friendly, responsive, helpful and were not at all "pushy." They were detail oriented and customer-focused. Highly recommend this dealer More

by Mathews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Suggs, Will Davis, Lyman King
Sep 05, 2016 -

Family Toyota of Arlington responded

Mathew, thank you so much for leaving us a great review! We are thrilled to know that you had an exceptional experience during your visit at Family Toyota of Arlington! We greatly appreciate your business and hope to see you again soon! Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

September 03, 2016

Great Two thumbs up! Great experience. I would recommend a family or friend to this place. It was a nice clean nice faculty. Thanks David Nevills. More

by Socerik01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nevills
Sep 05, 2016 -

Family Toyota of Arlington responded

Thank you for taking the time to recognize David for his hard work and great customer service! We will make sure to pass along your compliments to him. We greatly appreciate your business and hope to see you again soon! Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

September 03, 2016

Buying a Camry was great! Great service from John, very fast and easy. it was a good experience, price was straight forward. I recommend everyone to come work with John! More

by Mohammad asgarian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Barrigan, John West
Sep 05, 2016 -

Family Toyota of Arlington responded

Hi, Mohammad! We are pleased to hear that our team went above and beyond to provide you with an excellent buying experience! We will make sure to pass your compliments to John! Please let us know if there's anything else we can do for you. Best, Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

September 02, 2016

New Camry! Nick is really kind, warm, and nice agent and building is band new. They provide the trade in value higher than any other dealership that i have been More

by Jae Choi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Luck, Nick Chargualaf, Josh Tackett
Sep 02, 2016 -

Family Toyota of Arlington responded

Congratulations on your new Camry, Jae! We are ecstatic to know that our team was able to provide you with great assistance and excellent service! We will make sure to pass along your kind words to all of them. Have a great day! Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

September 02, 2016

Made Purchasing a Car Painless Family Toyota of Arlington is in a great location and has great staff. I inquired about a used Forester and Andrei worked quickly to get me in the car More

by Melissa5678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Justin Bateman, Lyman King
Sep 02, 2016 -

Family Toyota of Arlington responded

Melissa, we profoundly appreciate your kind words and recommendation. We highly value your feedback and we're very pleased to hear about your experience. We take pride in providing great service and customer satisfaction, and it's great that Justin, Andrei, and Lyman were able to ensure that we achieve that goal. Please let us know if there's anything else we can assist you with! Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

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