Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Family Toyota of Arlington
Arlington, TX
1,824 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,824 Reviews of Family Toyota of Arlington
December 31, 2016
Leased a Rav4 for our son to take to college . Good experience, although the process took longer than expected. Our son is new to the car buying experience and Mr. Mihailescu was very patient w . Good experience, although the process took longer than expected. Our son is new to the car buying experience and Mr. Mihailescu was very patient with him explaining everything about the car he would need to know. More
by BigSlick
Employees Worked With
Andrei Mihailescu
December 31, 2016
So excited about my new van! I have never looked forward to car shopping but I have to say John went above and beyond my expectations to make it so easy for me! Family Toyota too I have never looked forward to car shopping but I have to say John went above and beyond my expectations to make it so easy for me! Family Toyota took great care to make sure I was happy with my purchase. More
by Happy van owner
Employees Worked With
John West
December 31, 2016
2015 Camry Purchase Asher Zafar (sales person) was excellent. He answered all questions without pressuring. He corrected 3 items requested before we took possession of th Asher Zafar (sales person) was excellent. He answered all questions without pressuring. He corrected 3 items requested before we took possession of the car. Only awkward moment was with head sales manager who claimed we agreed to a purchase price before we actually did. He misunderstood that we only declined the extended warranty but did not agree initially on price. Other problem was that car came with only one key. More
by 2015Camry
Employees Worked With
Robbie Williams, Asher Zafar
December 31, 2016
Used 2014 jeep Bought a used 2014 jeep form this dealership the 10th of December. although the staff was very friendly and the used vehicle was at a good price, the Bought a used 2014 jeep form this dealership the 10th of December. although the staff was very friendly and the used vehicle was at a good price, the vehicle was given to me with less than a quart of gas and with less than 7% of oil life. if I'm going to spend 33k they could of at least filled it up and gave me fresh oil. Toyota let me drive it away without a license plate paper, got home and had to drive back to arlington to get it... More
by Jrios21
Employees Worked With
Adam McCue, Tramaine Tucker
December 31, 2016
2017 Corolla purchase My sales guy and my finance guy were really straightforward, knowledgable, and helpful. The process was easy, fast, and everyone was friendly. I lov My sales guy and my finance guy were really straightforward, knowledgable, and helpful. The process was easy, fast, and everyone was friendly. I love that this dealership/service center is close to my home. I will be back in a few years when my son is ready for his first new car! Thanks again to the Family Toyota staff for making this a totally pleasant experience for me and mu husband. More
by Jill Bold
Employees Worked With
Urich Stiggers
December 31, 2016
Best Auto Purchasing Experience The sales rep Andre Speed at Family Toyota Arlington was very professional and polite with my wife and I. He explained in detail all the options incl The sales rep Andre Speed at Family Toyota Arlington was very professional and polite with my wife and I. He explained in detail all the options included in the new Rav4 we were interested in. He made the whole auto purchasing experience smooth and non stressful. Tramaine Tucker was great and expedient in getting us thru the financing portion at the dealership. More
by R. Alvarez
Employees Worked With
Andre Speed, Tramaine Tucker
December 30, 2016
The best of buy car experience ever at family Toyota Mr. Urich is wonderful sales car for my buying car experience ever, I'll recommended to my friend and anyone reading my survey for family Toyota. Than Mr. Urich is wonderful sales car for my buying car experience ever, I'll recommended to my friend and anyone reading my survey for family Toyota. Thank you for your help next visit is gonna be for my new Tundra. More
by Texas2016
Employees Worked With
Urich Stiggers
December 29, 2016
Abe Suleiman, the salesman you always hope to get Family Toyota of Arlington and specifically, Abe Suleiman, deliver knowledgeable service geared to the customer's needs and questions in a fresh and i Family Toyota of Arlington and specifically, Abe Suleiman, deliver knowledgeable service geared to the customer's needs and questions in a fresh and inviting space. More
by JBransom
Employees Worked With
Abe Suleiman, Derrick (D-Mick) Mickens
December 29, 2016
exceeded my expectations! No negatives at all the entire process was positive Nick Chargualaf was Great!! Would definitely recommend. He got me the car i wanted at a fair pri No negatives at all the entire process was positive Nick Chargualaf was Great!! Would definitely recommend. He got me the car i wanted at a fair price with no issues. Thank You Family Toyota! Mike Smith More
by michael smith
Employees Worked With
Nick Chargualaf, Drew Kennedy
December 28, 2016
Easy and comfortable. Nick was great. Dealership gave me great trade in value and helped me find the deal I wanted. I would recommend this dealership to others and let the Nick was great. Dealership gave me great trade in value and helped me find the deal I wanted. I would recommend this dealership to others and let them see this place makes buying a car simple and easy. More
by Chad with charger
Employees Worked With
Nick Chargualaf
