Family Toyota of Arlington

Personable and good character! I had a great purchase experience with Danny at Family Toyota of Arlington. I was in a unique situation where I was in the market to purchase two vehi I had a great purchase experience with Danny at Family Toyota of Arlington. I was in a unique situation where I was in the market to purchase two vehicles and it was a stressful experience for me. Danny was very understanding of that and worked with me as I jumped through hoops to get it done. He is not pushy, and I really felt like he had my families best interest in mind. More

Best atmosphere ever!!! People are AWESOME!!! This dealership is by far the way for car sales to go. This owner has the perfect way to sell. Familial rapport, awesome signage for families, decen This dealership is by far the way for car sales to go. This owner has the perfect way to sell. Familial rapport, awesome signage for families, decency, honesty, tell-it-like-it-is philosophy!! Loved every minute and every person we dealt with. Can't brag enough about the warmth felt from the minute we stepped in the door. Absolutely best car experience ever - and we're retired and older and they were so patient and kind. Decency galore and SOOOOOO appreciated!!!! Besides the gorgeous big screen TV you can watch. ha ha More

friendly and caring I received great help on learning about my car and patient service on my many questions. It was a busy day and did take longer than expected, but I w I received great help on learning about my car and patient service on my many questions. It was a busy day and did take longer than expected, but I was very satisfied with the care and friendliness of the employees. More

Excellent service Extremely excellent service. Salesman Josh Tackett is exceptional. Josh went out of his way and worked hard to make my buying experience easy and qui Extremely excellent service. Salesman Josh Tackett is exceptional. Josh went out of his way and worked hard to make my buying experience easy and quick. I would highly recommend this dealership and I would definitely buy a car from Josh again. Josh provided exceptional customer service. I have no complaints what so ever. My husband and I were very happy with the whole experience. More

Excellent Experience Best car buying experience I've experienced. Dontha was extremely friendly, helpful, and not at all a "typical pushy car salesman". Provided all the i Best car buying experience I've experienced. Dontha was extremely friendly, helpful, and not at all a "typical pushy car salesman". Provided all the information needed and even stayed past close and called on his day off to answer all questions. Nick in finance was also very friendly and informative and again, not at all pushy. Would definitely recommend to others. More

Crap Management !!! Totally crap second-level managers. I had over 50 emails with the internet sales rep clearly outlining every single detail before walking into the dea Totally crap second-level managers. I had over 50 emails with the internet sales rep clearly outlining every single detail before walking into the dealership to close out the car. They even agreed to match the offer I had from other dealership just to get me in, First time, I was told that the car was not at the dealership and they would get it from other dealerships, which I was able to understand. I went 4 days later after the car came in, and while doing the final paperwork, the lender informed that vehicle protection packages had been taken off. Imagine coming to know of this while they are tying to sell me the same package and while being in constant touch with the sales guy!! Were they trying to creep this in as a hidden charge? And why did my sales guy not tell me this before asking me to come in? Waste of over 4 hours of my time and 100 miles of drive.... The manager who came to tell us about the package was extremely rude and totally crappy !!! Will not suggest going to the dealership... More

Excellent service I have a two year old and a two month baby. Derrick was very understanding when I asked that I spend as little time possible at the dealership. His t I have a two year old and a two month baby. Derrick was very understanding when I asked that I spend as little time possible at the dealership. His team had everything ready for me to just come in and sign. There is no doubt in my mind that they value family, true to their name. More

Quick and friendly servixe My wife and I recently leased a 2017 RAV4 LE from Family Toyota of Arlington. We had already decided what car we wanted, and we got a quote ahead of t My wife and I recently leased a 2017 RAV4 LE from Family Toyota of Arlington. We had already decided what car we wanted, and we got a quote ahead of time. We also pre-applied for credit. They matched the best quote we had received, had our credit info ready to go, and had us in and out in the exact car we wanted (with no expensive surprises and no pushy attempts to upsell) in an hour and fifteen minutes. Josh was friendly, helpful, and professional. This was the ideal car leasing experience. Thanks! -Michael and Allison Barrett More

Great Service! Urich and the Family Toyota team really took care of me. They got me in car I wanted and with a great deal to boot. Urich and the Family Toyota team really took care of me. They got me in car I wanted and with a great deal to boot. More

Great dealership that lives up to its "Family" name We were looking for a car having returned from working abroad. Saw a car online, liked it, came in and 45 min later we had purchased it. Andrei Mihail We were looking for a car having returned from working abroad. Saw a car online, liked it, came in and 45 min later we had purchased it. Andrei Mihailescu was straight forward, friendly, and helpful. Finance guy was professional and fast. Receptionist gave our kids netflix to watch so that my wife and I could talk to the dealiership and take care of the paperwork. They also gave our kids popcorn. Truly living up to the "Family" part of the name. I would do business with them again any time! More