Family Toyota of Arlington

I was JUST looking! I was just "stopping into" Family Toyota to have an up close look at a Rav 4. I had been thinking that was the car I liked the looks of, the car I mi I was just "stopping into" Family Toyota to have an up close look at a Rav 4. I had been thinking that was the car I liked the looks of, the car I might like to buy. One" look and sit in", what was basically, the "car of my dreams", I was sure!! Josh gave us an awesome price and the very next day I was driving in my brand spanking new Rav 4. I LOVE this car and the whole experience was so much more than I could have wished for. Josh also took a lot of time going over all of the apps and set up, showing me all of the bells and whistles this car had to offer! It was totally a painless, pleasant experience, I would highly recommend Family Toyota to anyone even just "slightly" interested in a new car! More

Super impressed! Nic was great! We were in and out super quick and he made sure we got what we wanted! Will definitely recommend to friends and family! Nic was great! We were in and out super quick and he made sure we got what we wanted! Will definitely recommend to friends and family! More

Easy purchase It was a good experience buying first vehicle. I really appreciate that he got it approved for relatively fresh credit. It's a certified used one but It was a good experience buying first vehicle. I really appreciate that he got it approved for relatively fresh credit. It's a certified used one but looks pretty new. I m looking forward to do business with him again. I didn't have time to pick up car the following day but he delivered it to my door. More

Great car buying Experience with Derrick! We purchased a used SUV over the weekend...such a pleasure! Our salesman Derrick Mickens was fantastic from start to finish. Ed in the Finance Depar We purchased a used SUV over the weekend...such a pleasure! Our salesman Derrick Mickens was fantastic from start to finish. Ed in the Finance Department got us in and out in no time - I really appreciated that I wasn't pressured into purchasing an extended warranty (I had a really bad experience from ANOTHER dealership a few months ago who wouldn't take no for an answer). I would definitely purchase from Family Toyota again the next time I'm in the market for a vehicle! Highly recommended! More

Car buying experience working with Nick When entering the employees treated me like family from the start. Working with Nick Chargualaf was the easiest and simplest car purchase I ever made When entering the employees treated me like family from the start. Working with Nick Chargualaf was the easiest and simplest car purchase I ever made. He was friendly explained the process every step of the way. He even went to Burleson to pick up the car we bought. He made sure that we were satisfied with the purchase and even helped setup the bluetooth for the phone. I will never buy another vehicle from anywhere else. More

Used Vehicle Purchase I normally don't post reviews but I felt compelled to comment on the fantastic experience I had with the salesman, Sonny, and Family Toyota. Sonny I normally don't post reviews but I felt compelled to comment on the fantastic experience I had with the salesman, Sonny, and Family Toyota. Sonny was very professional, knowledgeable and never pressured me like most car salesmen do which I loved! And after committing to purchasing the vehicle one evening my situation changed the very next day and I found myself no longer needing the vehicle. I received no push back in getting a refund on the purchase from neither Somny or Family Toyota . They were very timely in returning my payment with no problem! I will definitely come back to Sonny and Family Toyota for my next car purchase! More

Great friendly quick service. Both Josh and Derrick did not acted like typical sales people they were more like customer service reps who helped me make the decision. There were no Both Josh and Derrick did not acted like typical sales people they were more like customer service reps who helped me make the decision. There were no pressure sales tactics. Josh and Derrick presented all the information to me upfront and answered all my questions best to their knowledge. Daniel the finance person was really friendly and knowledgeable. Daniel explained everything in detail to me and answered all my questions. I will definitely be recommending people over Family Toyota. More

Not a family I guess they care more about making money, then the concept of "family." My sister-in-law did not have a job. She was checking out cars for a future p I guess they care more about making money, then the concept of "family." My sister-in-law did not have a job. She was checking out cars for a future purchase after securing a job. But they took her 3000.00 savings and approved of her loan. No wonder the housing market crashed. Also, who charges a 995.00 warranty that they claim "brings more value to the car." Once you leave the lot, your car is worth as much as a used car. More