Back

Family Toyota of Arlington

Arlington, TX

4.7
1,832 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

Directions

By Type

1,832 Reviews of Family Toyota of Arlington

December 26, 2017

DON'T TRUST THE SALESPEOPLE FROM HERE I left Family Toyota feeling good about the purchase of my 2018 Camry, but after about a week later, I felt like I had been punched in the gut. At f More

by TheGame69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SERGIO VALENCIA, RODOLFO GARCIA
Jan 09, 2018 -

Family Toyota of Arlington responded

Hello, Thank you for your honest feedback. I am disappointed to learn that you feel like you were misled during your visit with us about the potential features of vehicles. I would appreciate the chance to connect with you and address your concerns. Please contact me at your soonest convenience. I look forward to speaking with you. Best regards, Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142

December 26, 2017

Nick Chargualaf From start to finish, Nick made the buying experience one of the best I have ever had. I would totally recommend Nick Chargualaf to anyone I know, wa More

by Anthony Chadwick Kestler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Chargualaf
December 21, 2017

Looking at a new car! We had decided to look at the new 2018 Rav4's, but not sure we wanted to buy one. Met with salesperson, Andrei, who very thoroughly explained all the More

by SamLee22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu
December 20, 2017

Quick, easy purchase! I called Andrei and told him what I was looking for. He searched his inventory, found what I wanted and called back within a few minutes. I went to More

by LEWIS SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Nick Lipinski
December 13, 2017

Andrei Mihailescu is the BEST!!!!!! I purchased my 4th car from Andrei this past Saturday, 12/09/2017, and have to admit that Andrei goes ABOVE and BEYOND providing 5 star service!!!! I More

by Dee Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Nick Lipinski
Dec 13, 2017 -

Family Toyota of Arlington responded

That's fantastic! We're happy Andrei went the extra mile to provide excellent service and that you had such a positive experience. We'll be sure to share your feedback with him, and we hope to see you again in the future!

December 11, 2017

Great Purchase Experience Worked with Josh on the vehicle purchase through the internet. Agreed to a price on a specific vehicle before going to the dealership. Upon arrival More

by Adventure18
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Josh Tackett
December 10, 2017

High Class Experience After visiting couple local Toyota competitors and running in to unprofessional staff and high presure tactics ,I almost give up the ideea of buying a More

by traveler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel , Andrei Mihailescu
Dec 10, 2017 -

Family Toyota of Arlington responded

Thank you for taking the time to write a review. Sounds like you had a quality experience from start to finish, which makes us very happy! We are ecstatic to hear you received high level of customer service from Andrei and Daniel. We are fortunate them a part of our team. We appreciate your loyalty and business!

December 09, 2017

Excellent Service, personal and professional! I was greeted warmly as soon as I stepped in and the lady I worked with was very kind. She did all she could to get me a car and helped me land a grea More

by Manny0000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoe Avery
Dec 10, 2017 -

Family Toyota of Arlington responded

Thank you for the five-star review and recommendation! Zoe was happy to help you find a great car with a great deal. We appreciate your kind words. We look forward to your next visit!

December 09, 2017

Good place Very professional and curtious people. Helped us get into a great Camry. They work with you unlike other dealerships. Highly recommend going here for More

by Snow5King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoe Avery
Dec 10, 2017 -

Family Toyota of Arlington responded

We appreciate the five-star review and recommendation! We're glad that Zoe was able to help you get the Camry that you wanted. Please don't hesitate to contact us if you need anything else in the future. We look forward to serving you again.

December 05, 2017

I regret nothing I bought a 2018 Toyota 4Runner from Danny. I regret nothing. Honest, fun, fast, and friendly. What a homing experience. This Toyota Dealership really More

by Sushi1552
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny (VU) Tran, Daniel Youssefzadeh
Dec 05, 2017 -

Family Toyota of Arlington responded

We appreciate your five-star review and look forward to sharing it with our team! We will always strive to provide you with an excellent visit and we look forward to seeing you again!

...
112
...