Back

Family Ford of Enfield - Service Center

Enfield, CT

4.6
1,385 Reviews

1,385 Reviews of Family Ford of Enfield - Service Center

Sort by
December 24, 2021

Customer service is grate my car job was done on time and according to promise so I am happy More

by EJA201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Family Ford of Enfield responded

Thanks so much! We hope to be of service to you again in the future.

December 24, 2021

Great service.Got me in, took care of business and I was Great service. Got me in, took care of business and I was on my way. The appointment reminder emails were much appreciated. More

by XNYTERAVENX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Family Ford of Enfield responded

Thank you for this great review! We hope to be of service to you again.

December 23, 2021

Thanks for pick up and delivery! Impressed when delivery man put it in the garage and rolled in backwards. Wow More

by JAKETT24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Family Ford of Enfield responded

Thanks for this great review! We hope to be of service to you again soon!

December 23, 2021

They where very helpful and understanding.I am very pleased with my service call Thanks again More

by ESTOCKHAMER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Family Ford of Enfield responded

We're pleased to hear that everything went well. Thanks for the great review.

December 21, 2021

Fast Friendly Service and always kept me informed on what is going on with my car More

by pilatti1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Family Ford of Enfield responded

We are pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

December 20, 2021

I had a great experience working with Family Ford of Enfield and would recommend their services to others. More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

K responded

.

December 18, 2021

Service was complete and wait time was minimal. Staff was friendly and I would recommend this dealer to others. More

by brucemom72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Family Ford of Enfield responded

We are pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

December 18, 2021

Vehicle was repaired poorly and was kept for three more business days and five total than expected. We received it back with damage and multiple items not fixed so it had to be brought back for an addition More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keli Morin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Family Ford of Enfield responded

Will, Please give us a call at your convenience to discuss a solution. We apologize for any inconvenience and would love an opportunity to help out if we can. Billy Genereux Sales Manager Family Ford of Enfield 860-745-1111.

December 17, 2021

Family Ford is always great to deal with. We called for service and they were able to accommodate us the very same day. More

by CTW519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

The service I had was great. It was timely and the staff was very helpful. More

by TPORELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
88
...