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Family Ford of Enfield - Service Center

Enfield, CT

4.5
1,398 Reviews

1,398 Reviews of Family Ford of Enfield - Service Center

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March 08, 2022

Excellent experience. Service center was clean and I was greeted promptly. All issues were addressed and service done timely. More

by RWELLENBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Family Ford of Enfield responded

Thanks for the great 5 star review!

March 04, 2022

Everything on the vehicle was fixed correctly as discussed. No surprises when receiving the bill. More

by KWBLAIR1
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Family Ford of Enfield responded

Thanks for the great 5 star review!

March 03, 2022

Great service dept. Clean new building good people Ford is a top brand and family Ford is a top dealership More

by Fjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Family Ford of Enfield responded

Thanks for the great 5 star review! We appreciate the support.

March 02, 2022

My family has been going to Family Ford of Enfield for a long time and the service and the people there are always top notch More

by Tattyfatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Family Ford of Enfield responded

Thank you for the great 5 star review! We're always happy to assist!

March 01, 2022

I was impressed with the professionalism of this company. Although nothing specifically could be found, you went out of your way to help. I especially appreciate your generosity and kindness…because I am a s More

by suz410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

suz410 responded

Since my automobile is a 2012, I am aware that I may be looking for a newer model in the near future. Hopefully you will be able to help me with that process. Especially since I am a senior citizen on my own I would really appreciate your knowledge, expertise, kindness and concern. Thanks again!

March 01, 2022

Nice, friendly, straightforward service. Greg was easy to communicate through and helpful definitely would recommend More

by makoskim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Family Ford of Enfield responded

Thanks for the great 5 star review!

February 28, 2022

Excellent service, left my car while on vacation, everything was completed within 2 days, I was updated on status. More

by Mosky211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Family Ford of Enfield responded

Thanks for the great 5 star review! We're always happy to help.

February 26, 2022

Greg did a great job keeping me up to date on the status of my vehicle. More

by Gretchenchap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2022

Always happy with their service. They do very good work. Will go back there again. More

by AZILS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Family Ford of Enfield responded

Thanks for the great 5 star review! We look forward to seeing you again.

February 22, 2022

Oil change too expensive by Mira other than that no issues Good staff clean quick service More

by SCOTTSZABAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Family Ford of Enfield responded

Thanks for the great review. Please let us know how we can reach 5 stars in the future.

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