Family Ford of Enfield - Service Center

Staff was kind and courteous. Ken was very helpful in using my rewards points towards my oil change. Fast service. And the young lady who cashed me out was also very friendly. I’l Ken was very helpful in using my rewards points towards my oil change. Fast service. And the young lady who cashed me out was also very friendly. I’ll always come back More

The staff is helpful. I brought up a concern and Agnes was right on it and had staff come check my car. The two men (they do the Sync work) came to check my car and help. I brought up a concern and Agnes was right on it and had staff come check my car. The two men (they do the Sync work) came to check my car and help. It was wonderful to see the level of assistance! More

My entire family including parents my husband and myself have purchased cars at family ford in Enfield. They are honest and kind. I just had my car serviced there. It was a great experience from drop off to have purchased cars at family ford in Enfield. They are honest and kind. I just had my car serviced there. It was a great experience from drop off to pick up. I would highly recommend them to anybody. More

The service at family for of enfield is good. Just go in and get done what needs to be done. Some times they try to sell things that you don’t need. and get done what needs to be done. Some times they try to sell things that you don’t need. More

Always great service and pricing Employees always very friendly and helpful. Will return and highly recommend friendly and helpful. Will return and highly recommend More

Good customer service very helpful got me in last minute on a Saturday just very helpful on a Saturday just very helpful More

Family ford worked with my work schedule during the week, which helped me very much. The process of getting my car fixed was made easy. which helped me very much. The process of getting my car fixed was made easy. More

Work was completed in a timely manner. Report on necessary work to be done later was reported thoroughly explained. necessary work to be done later was reported thoroughly explained. More

I have bought new Ford vehicles from Family Ford both at their old location in Chicopee and newer location in Enfield. I have experience buying cars at various dealers since 1955; none have had the famil their old location in Chicopee and newer location in Enfield. I have experience buying cars at various dealers since 1955; none have had the family interface that I have had with “Family Ford”. From top to bottom; Mike Moriarty to Greg Larouche to Greg Ayes to Agnes Pusztal, they all treated us very honestly and with complete knowledge of their product. Both my wife Marion and myself feel very comfortable with the dealership and trust the people we deal with. Unlike most other dealerships, we get honest answers and are not pressured to spend unnecessary money. That’s why we come back for service and new cars as the dealership lives up to it’s name….”Family Ford” More

Always a great pleasure dealing with Family Ford of Enfield. The Service dept was fast and knowledgeable. Enfield. The Service dept was fast and knowledgeable. More