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Family Ford of Enfield - Service Center

Enfield, CT

4.6
1,383 Reviews

1,383 Reviews of Family Ford of Enfield - Service Center

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March 14, 2022

Family ford has continuously been a reliable, great dealer, that has taken incredible care of our expedition! More

by Pablovian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Family Ford of Enfield responded

Thank you so much for the great review and positive feedback! We're always happy to help.

March 13, 2022

Family Ford of Enfield Service department knows how to repair older vehicles. Agnes Pusztai pays close attention to the customers needs and does everything possible to get your vehicle back on the road as More

by JOEMETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Dewey is a very talented technician.
Mar 14, 2022 -

Family Ford of Enfield responded

Thank you for this great 5 star review! We're always happy to help!

March 10, 2022

Went in for an oil change and tire rotation. Free with the Ford Pass points. Was only there about an hour and a half. More

by ALOUGHMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Craven
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keli Morin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Family Ford of Enfield responded

Thank you for the great review. Please let us know how we can achieve 5 stars in the future.

March 09, 2022

I can trust that my repairs are always done correctly and done on time. I am very satisfied with the folks at the service desk as well as the technicians who do the work. More

by PJACOBSON6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Family Ford of Enfield responded

Thanks for the great 5 star review!

March 09, 2022

Freindly service people very helpful they know your car you can always get an appointment when needed work done corectly and on time More

by REPARKER115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Family Ford of Enfield responded

Thank you for the great 5 star review! We appreciate the support.

March 08, 2022

Excellent experience. Service center was clean and I was greeted promptly. All issues were addressed and service done timely. More

by RWELLENBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Family Ford of Enfield responded

Thanks for the great 5 star review!

March 04, 2022

Everything on the vehicle was fixed correctly as discussed. No surprises when receiving the bill. More

by KWBLAIR1
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Family Ford of Enfield responded

Thanks for the great 5 star review!

March 03, 2022

Great service dept. Clean new building good people Ford is a top brand and family Ford is a top dealership More

by Fjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Family Ford of Enfield responded

Thanks for the great 5 star review! We appreciate the support.

March 02, 2022

My family has been going to Family Ford of Enfield for a long time and the service and the people there are always top notch More

by Tattyfatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Family Ford of Enfield responded

Thank you for the great 5 star review! We're always happy to assist!

March 01, 2022

I was impressed with the professionalism of this company. Although nothing specifically could be found, you went out of your way to help. I especially appreciate your generosity and kindness…because I am a s More

by suz410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

suz410 responded

Since my automobile is a 2012, I am aware that I may be looking for a newer model in the near future. Hopefully you will be able to help me with that process. Especially since I am a senior citizen on my own I would really appreciate your knowledge, expertise, kindness and concern. Thanks again!

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